IT Management
Network Administration
System Administration
Cybersecurity
Cloud Computing
IT Support
Project Management
Data Management
IT Infrastructure
Audit Procedures
Financial Reporting
Client Communication
Data Entry
Problem Solving
Attention to Detail
Teamwork
Time Management
Compliance
Analytical Skills
Microsoft Excel
Accounting Software
Data Analysis
Tax Compliance
Tax Planning
Risk Assessment
Team Collaboration
Regulatory Knowledge
Auditing Standards
Problem-Solving
Tax Preparation
Tax Law
• Identify and assess customer needs to ensure a high level of customer satisfaction.
• Perform customer verifications based on transaction and credit limits.
• Handle customer complaints by investigating issues, completing the Customer Complaint Form, and submitting Credit Note (CN) applications as necessary, follow up Customer complaints and ensure the issue is resolved within the specific time frame....
Collect feedback from students and parents to improve service standards
Prepare documents, forms, and reports as needed
Respond to inquiries via phone, email, text message, or in-person related to admissions, courses, schedules, fees, and general institutional information....
Drive new business development and identify market opportunities.
Collaborate closely with cross functions team, designs, sourcing and purchasing (for proposal direction) and Operations (for delivery assurance), to ensure timely order fulfilment and service delivery to optimize workflow and processes to enhance efficiency and reduce costs.
Ensure team compliance with full data entry and accuracy of IT system....
Strengthen governance and control frameworks through effective balance sheet stewardship, risk management, and compliance with internal and external requirements.
Support audit and regulatory engagements, ensuring robust support for statutory, internal control, and assurance reviews.
Champion operational excellence by identifying and implementing process improvements, standardization, and automation initiatives....