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100+ Duty Manager Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
Showing 194 jobs results for
"duty manager"
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MYR2,043.53 - MYR4,656.50 Per Month
KL City
- Responsible for overall administration and operation of the Front Desk and to maintain a high and consistent standard of service in line with the administration policies of the Front Office Manager.
- Performs the role of a service team leader for an outstanding service for guests at all time and have a supervisory role over all Front Office team members within the hotel and a liaison role with all other departments.
- He/ she is responsible for the smooth operation of the Front Office department and should spend most of his/her time at the “Heart” of the Front Office operation and be present in the lobby area, acting as a “hands on” manager. ...
Posted
14 days ago
Undisclosed
Singapore
- Communicate effectively with colleagues to ensure consistent awareness of hotel offerings and operational updates
- Implement and execute emergency response protocols according to standard operating procedures to safeguard guests and staff
- Manage crisis situations promptly and effectively to minimize impact on guest safety and hotel operations ...
Posted
13 days ago
MYR4,000 - MYR4,000 Per Month
KL City
- Assist other employees to ensure proper coverage and prompt guest service.
- Thank guests with genuine appreciation and provide a fond farewell.
- Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). ...
Posted
13 days ago
MYR2,800 - MYR3,600 Per Month
- Guest Experience & Service Excellence
- · Oversee all guest touchpoints, ensuring warm welcomes, smooth check-ins/outs, and personalized experiences.
- · Handle VIPs, repeat guests, and special requests, ensuring high levels of satisfaction. ...
Posted
13 days ago
Undisclosed
- Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed ...
Posted
12 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
12 days ago
MYR2,200 - MYR2,600 Per Month
Cameron Highlands
- Meal allowance
- Opportunities for promotion
- Parental leave ...
Posted
12 days ago
MYR2,200 - MYR2,600 Per Month
Cameron Highlands
- Meal allowance
- Opportunities for promotion
- Parental leave ...
Posted
12 days ago
Undisclosed
Malaysia
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. ...
Posted
12 days ago
Undisclosed
KL City
- Effective communication skills in English and relevant local languages, with the ability to interact confidently with guests and colleagues.
- Solid organizational and time management abilities, including managing multiple tasks, prioritizing, and ensuring smooth shift handovers.
- Knowledge of hotel systems and basic IT skills (PMS, reservation platforms, MS Office) and familiarity with safety, security, and emergency procedures. ...
Posted
5 days ago
Undisclosed
Hong Kong
- To handle complaints which result in both satisfaction of the guests and protection of the Hong Kong Parkview interest.
- To maintain comments and complaints relating to service standards and take any necessary action to achieve the highest level of hospitality service.
- Degree or Diploma holder in Hospitality Management or related discipline ...
Posted
10 days ago
MYR2,800 - MYR2,800 Per Month
Gerbang Nusajaya
- To maintain Guest Satisfaction to the highest standard.
- Creates a positive and highly motivated working environment that promotes and develop teamwork.
- Involved in training/coaching for FO staff. ...
Posted
6 days ago
SGD3,600 - SGD3,600 Per Month
Singapore
- Address guest complaints by investigating issues and implementing corrective actions to ensure guest satisfaction
- Maintain detailed and accurate records for incidents or concerns requiring management attention or emergency contact
- Execute additional duties as assigned by the immediate superior to support hotel operations ...
Posted
16 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Coordinate closely with internal teams, vendors, contractors and event organisers.
- Handle customer feedback, escalations and service recovery.
- Conduct operational inspections, shift briefings and handovers. ...
Posted
2 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Key Responsibilities
- Front Desk Operations
- Manage the daily Front Desk operation and ensure proper coverage for all shifts. ...
Posted
6 days ago
Undisclosed
Malaysia
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
- Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues ...
Posted
3 days ago
MYR4,000 - MYR4,000 Per Month
- Excellent problem-solving and conflict-resolution abilities.
- Proficiency in hotel PMS (e.g., Opera, Fidelio) and MS Office tools.
- Multilingual skills are an advantage. ...
Posted
11 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Champion and implement all Guest Experience initiatives within the property.
- Ensure guests enjoy a seamless and pleasant stay from arrival to departure.
- Maintain close relationships with guests throughout their stay to foster loyalty. ...
Posted
10 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
- Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
- Utilize interpersonal and communication skills to lead, influence and encourage others ...
Posted
17 days ago
SGD3,500 - SGD4,500 Per Month
Downtown Core
- Champion and implement all Guest Experience initiatives within the property.
- Ensure guests enjoy a seamless and pleasant stay from arrival to departure.
- Maintain close relationships with guests throughout their stay to foster loyalty. ...
Posted
11 days ago
SGD3,600 - SGD3,600 Per Month
Singapore
- Communicate effectively with colleagues to ensure consistent awareness of hotelofferings and operational updates
- Implement and execute emergency response protocols according to standard operating procedures to safeguard guests and staff
- Manage crisis situations promptly and effectively to minimize impact on guest safety and hotel operations ...
Posted
13 days ago
SGD4,000 - SGD5,000 Per Month
Outram
- Champion exceptional guest experiences by proactively addressing and anticipating customers’ needs.
- Maintain a strong presence at the Front-of-House, actively engaging with organizers and visitors to gather feedback and drive continuous service improvement.
- Lead all event-related operational activities to seamless execution while safeguarding service excellence and safety compliance. ...
Posted
11 days ago
SGD3,800 - SGD4,000 Per Month
Singapore
- Monitor occupancy, arrivals, departures, VIP arrivals, group movements, and room status.
- Assist in resolving service issues, guest complaints, and operational disruptions in a timely manner.
- Ensure proper handling of emergencies, accidents, security concerns, and incidents in line with hotel procedures. ...
Posted
11 days ago
Undisclosed
KL City
- Plan and organize the most efficient use of resources to meet customer requirements through development and analysis of employee & equipment work schedules. Take measures to ensure that costs are managed and maintained as per approved budget.
- Responsible for health and safety of all staff under his care by promoting safety culture, educationg and raising awareness through the most appropriate medium, ensuring adherence to Aerodarat Services Sdn Bhd values & culture.
- Complying with customer airline requirements and SLA& ...
Posted
3 days ago
Undisclosed
Singapore
- Communicate operational updates and hotel offerings clearly to colleagues to ensure consistent service standards
- Implement and execute emergency response protocols following standard operating procedures to protect guests and staff during night shifts
- Manage crisis situations promptly and effectively to minimize impact on guest safety and hotel operations ...
Posted
16 days ago
Undisclosed
KL City
- Plan and organize the most efficient use of resources to meet customer requirements through development and analysis of employee & equipment work schedules. Take measures to ensure that costs are managed and maintained as per approved budget.
- Responsible for health and safety of all staff under his care by promoting safety culture, educationg and raising awareness through the most appropriate medium, ensuring adherence to Aerodarat Services Sdn Bhd values & culture.
- Complying with customer airline requirements and SLA& ...
Posted
5 days ago
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