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200+ Duty Manager Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
Showing 229 jobs results for
"duty manager"
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SGD3,900 - SGD3,900 Per Month
Singapore
- Assist in the hotel's revenue growth by leveraging on the company's systems & procedures.
- Provide mentoring, coaching and regular feedback to help manage service performance
- Ensure all team members are accurately trained and have the job-related tools and equipment required. ...
Posted
9 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Lead response to guest injuries, equipment faults, evacuations and escalations; make the immediate call, including stopping activity on safety grounds.
- Document every incident to standard the same day; follow up per the GX playbook.
- Enforce guest experience and safety standards across all teams on shift, including staff space-use rules (logged sessions only). ...
Posted
9 days ago
Undisclosed
George Town
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
7 days ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
7 days ago
Undisclosed
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
7 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Handles all guest complaints and feedback in a professional manner.
- Ensures all reception and cashiering procedures are performed in accordance with established standards and procedures of the Hotel.
- Provides leadership and support to the team through guidance and training. ...
Posted
6 days ago
SGD3,600 - SGD3,600 Per Month
Singapore
- Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests’ specific requirements are addressed in an efficient manner.
- Control room availability for walk-ins and establish accountability for guests’ departure dates and times.
- Follow up with Housekeeping any unresolved room discrepancies. ...
Posted
5 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Ensure service quality and operational excellence.
- Handle customer feedback, escalations, and incident management.
- Coordinate with internal teams, vendors, and event organisers. ...
Posted
5 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Ensure that departmental standard, policies, and procedures are maintained.
- Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Update incident report for any critical incident such as staff / guest injury and damage to hotel properties. ...
Posted
5 days ago
MYR2,043.53 - MYR4,656.50 Per Month
KL City
- Responsible for overall administration and operation of the Front Desk and to maintain a high and consistent standard of service in line with the administration policies of the Front Office Manager.
- Performs the role of a service team leader for an outstanding service for guests at all time and have a supervisory role over all Front Office team members within the hotel and a liaison role with all other departments.
- He/ she is responsible for the smooth operation of the Front Office department and should spend most of his/her time at the “Heart” of the Front Office operation and be present in the lobby area, acting as a “hands on” manager. ...
Posted
a day ago
Undisclosed
Singapore
- Ensure that all operating equipment are properly maintained and in working order. Coordinate with relevant departments where needed.
- Conduct audit on core functions and practices to ensure that all quality standards are compile.
- Initiate best practices to enhance guest experience through consistency in workflow and effective and efficient performance of daily task. ...
Posted
a month ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
- Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
- Utilize interpersonal and communication skills to lead, influence and encourage others ...
Posted
a month ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Assists Front Office Manager & Hotel Manager with hiring, training, and direction of new department associates.
- Supervise and manage employees; manage all day-to-day operations; provide feedback, understands employee positions well enough to perform duties in employees’ absence.
- Utilize interpersonal and communication skills to lead, influence and encourage others ...
Posted
a month ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Maintain a strong Front-of-House presence to actively engage organisers and visitors, gather feedback, and drive continuous improvement in service delivery.
- Lead and oversee all event-related operational activities within the Centre to ensure seamless execution.
- Safeguard service excellence and compliance with safety standards across all areas of responsibility. ...
Posted
a month ago
Undisclosed
George Town
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
a month ago
Undisclosed
KL City
- Monitor service quality, cleanliness, safety, and presentation standards across all operational areas.
- Conduct shift briefings, assign duties, and communicate important operational updates to the team.
- Collaborate with housekeeping, front office, food and beverage, maintenance, and other departments to ensure seamless operations. ...
Posted
a month ago
Undisclosed
Singapore
- Assists in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations
- Gather feedback and analyses market/industry trends and potential customers to suggest
- Supervises and guides the front office team and coordinates the team’s work schedules. ...
Posted
a month ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Ensure service quality and operational excellence.
- Handle customer feedback, escalations, and incident management.
- Coordinate with internal teams, vendors, and event organisers. ...
Posted
a month ago
Undisclosed
Singapore
- Conduct operational briefings and maintain a visible frontline presence
- Ensure compliance with applicable safety, security, regulatory, carrier, and local requirements
- Monitor service quality, address performance gaps, and drive continuous improvement ...
Posted
a month ago
Undisclosed
- Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
- Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
- Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed ...
Posted
a month ago
MYR3,000 - MYR3,001 Per Month
KL City
- Responsible to checking billing instructions, permanent folios and monitor guest credit.
- Support and assist front office team at front desk during peak periods.
- Check on registration cards of arriving guests and ensures all information should be filled in the system. ...
Posted
a month ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Provide training and coaching to staff on service standards, procedures, and safety protocols
- Responsible to keep all Front Office Standards and Procedures in line with the Policies and Procedures
- To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning. ...
Posted
a month ago
SGD2,900 - SGD2,900 Per Month
Singapore
- Develop and deliver training programs to improve team productivity and guest service quality
- Anticipate and promptly address guest needs through direct service or effective team communication
- Resolve guest complaints immediately to uphold satisfaction and service standards ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle emergencies and resolve operational challenges promptly.
- Maintain high customer satisfaction levels by addressing complaints and concerns professionally.
- Ensure guests receive excellent service and a positive experience. ...
Posted
a month ago
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