100+ Duty Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
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"duty manager"
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Job "duty manager"
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SGD3,800 - SGD3,800 Per Month
Singapore
- Follow up on guest complaints efficiently and take corrective action
- Provides on-site support to guests' needs and queries
- Report in the Occurrence log with all relevant information for Management to review ...
Posted
17 days ago
SGD3,200 - SGD3,200 Per Month
Singapore
- · Ensure customer satisfaction by addressing complaints, resolving issues and maintaining a high level of service
- · Attend to guest enquiries, address guest problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
- · Responsible to train and manage Front Office staff including setting goals and providing feedback ...
Posted
17 days ago
Undisclosed
Queenstown
- Serve as a role model, sharing your expertise and driving the team to consistently uphold the highest standards of service excellence.
- Oversee the execution of daily tasks, ensuring they are completed with precision and efficiency.
- Manage guest arrivals and departures seamlessly, delivering a smooth and memorable check-in/check-out experience. ...
Posted
15 days ago
MYR3,200 - MYR4,000 Per Month
- Demonstrate a high level of customer service at all times.
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. ...
Posted
15 days ago
Undisclosed
- Demonstrate a high level of customer service at all times.
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. ...
Posted
15 days ago
MYR3,200 - MYR4,000 Per Month
- Demonstrate a high level of customer service at all times.
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties. ...
Posted
12 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Ensure that the investigation of irregularities and undesirable guests and checks on room occupancy discrepancies are properly conducted.
- Responsible for overall cleanliness and condition of the hotel.
- To be well informed of hotel facilities and be able to answer all inquiries. ...
Posted
11 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- People Management: Cultivate a strong people culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring. This includes coaching team members to ensure that all day-to-day operational matters are handled on time and that guests’ expectations are met.
- Minimum of 3-5 years of experience in a hotel management or supervisory role, preferably in a property of similar standing.
- Degree or diploma in Hospitality Management, Business Administration, or a related field is preferred. ...
Posted
7 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks
- Liaison between Front Office departments and rest of hotel for effective guest experience
- Lead the Front Office team to personalize the guest arrival/departure experience ...
Posted
7 days ago
MYR3,500 - MYR3,800 Per Month
- Acts as the primary point of contact for guests and staff in the absence of senior management and is responsible for ensuring that all hotel standards, policies, and procedures are followed.
- Supports staff supervision, helps resolve operational issues, and ensures a safe, welcoming, and professional environment for both guests and employees.
- Supervise daily hotel operations and ensure all departments are functioning smoothly ...
Posted
7 days ago
Undisclosed
Singapore
- Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks
- Liaison between Front Office departments and rest of hotel for effective guest experience
- Lead the Front Office team to personalize the guest arrival/departure experience ...
Posted
7 days ago
Undisclosed
Singapore
- Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks
- Liaison between Front Office departments and rest of hotel for effective guest experience
- Lead the Front Office team to personalize the guest arrival/departure experience ...
Posted
7 days ago
Undisclosed
Singapore
- Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks
- Liaison between Front Office departments and rest of hotel for effective guest experience
- Lead the Front Office team to personalize the guest arrival/departure experience ...
Posted
7 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Handles all guest complaints and feedback in a professional manner.
- Ensures all reception and cashiering procedures are performed in accordance with established standards and procedures of the Hotel.
- Provides leadership and support to the team through guidance and training. ...
Posted
6 days ago
SGD3,300 - SGD3,300 Per Month
Singapore
- Excellent communication, interpersonal, and conflict resolution skills
- Strong analytical and problem-solving skills
- Proficient in MS Office (Excel, Word, PowerPoint) and report writing ...
Posted
6 days ago
Undisclosed
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
- Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues ...
Posted
6 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. ...
Posted
5 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Provide training and coaching to staff on service standards, procedures, and safety protocols
- Responsible to keep all Front Office Standards and Procedures in line with the Policies and Procedures
- To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning. ...
Posted
5 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. ...
Posted
5 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Serving as “champion” of guest satisfaction, monitoring guest feedback and actively contribute during quality strategy meetings with the goal to improve overall guest satisfaction.
- The planning and assignment of work within Front Office, ensuring everyone knows the priorities of the day and guests are well taken care of.
- Training the team on brand standards and making sure all standard operating procedures are followed. ...
Posted
4 days ago
SGD3,600 - SGD3,600 Per Month
Singapore
- Ensure that all operating equipment are properly maintained and in working order. Coordinate with relevant departments where needed.
- Conduct audit on core functions and practices to ensure that all quality standards are compile.
- Initiate best practices to enhance guest experience through consistency in workflow and effective and efficient performance of daily task. ...
Posted
11 hours ago
Undisclosed
- · Act as the primary point of contact for guests in the absence of senior management, handling all operational and service matters with professionalism and care
- · Ensure all guest requests, complaints, and service recovery cases are resolved promptly and effectively
- · Monitor overall service standards and ensure compliance with brand standards, policies, and procedures ...
Posted
5 days ago
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