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100+ Duty Manager Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
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"duty manager"
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Undisclosed
- Supervise and coordinate the daily Front Office operations to ensure smooth and efficient service delivery.
- Keep the Front Office Manager informed of operational issues, guest feedback, and significant incidents. In the absence of the Front Office Manager, report to the designated superior.
- Monitor employees' performance and provide coaching, guidance, and support to enhance service standards. ...
Posted
a month ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Supervises and assists Guest Services Agents in planning, documentation, along with all of their tasks at the Customer Service desk.
- Conducts On-The-Job training for all Guest Services Agents.
- Conducts periodic high balance check in coordination with accounting department. ...
Posted
a month ago
Undisclosed
- __vacancyopjusttionswidget.opt-Job Category__ Rooms
- Oversee all operational activities during assigned shifts, ensuring compliance with company policies, procedures, and safety standards
- Lead and supervise team members, providing clear direction, support, and mentorship to maintain high performance and morale ...
Posted
a month ago
MYR2,800 - MYR2,800 Per Month
Gerbang Nusajaya
- To maintain Guest Satisfaction to the highest standard.
- Creates a positive and highly motivated working environment that promotes and develop teamwork
- Involved in training/coaching for FO staff. ...
Posted
a month ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
a month ago
MYR3,500 - MYR3,800 Per Month
- Acts as the primary point of contact for guests and staff in the absence of senior management and is responsible for ensuring that all hotel standards, policies, and procedures are followed.
- Supports staff supervision, helps resolve operational issues, and ensures a safe, welcoming, and professional environment for both guests and employees.
- Supervise daily hotel operations and ensure all departments are functioning smoothly ...
Posted
a month ago
Undisclosed
Malaysia
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
a month ago
Undisclosed
Singapore
- Colleague management at the Front Desk including rostering, performance management, OJT training, developing, counseling, guiding, discipline, feedback, evaluate and supporting colleague at the desks
- Liaison between Front Office departments and rest of hotel for effective guest experience
- Lead the Front Office team to personalize the guest arrival/departure experience ...
Posted
a month ago
Undisclosed
- Conduct lobby presence during peak periods to engage with guests.
- Follow up on guest issues to ensure satisfactory resolution.
- Oversee the daily operation of all hotel departments during assigned shifts. ...
Posted
a month ago
SGD3,600 - SGD3,600 Per Month
Singapore
- Ensure that all operating equipment are properly maintained and in working order. Coordinate with relevant departments where needed.
- Conduct audit on core functions and practices to ensure that all quality standards are compile.
- Initiate best practices to enhance guest experience through consistency in workflow and effective and efficient performance of daily task. ...
Posted
a month ago
Undisclosed
Malaysia
- Monitor daily arrivals, departures, VIPs, special requests, and guest preferences to deliver personalized guest experiences.
- Handle guest complaints and service recovery promptly, ensuring timely resolution and high guest satisfaction.
- Maximize departmental performance by monitoring service quality, operational efficiency, costs, and upselling opportunities. ...
Posted
16 days ago
SGD3,400 - SGD3,400 Per Month
Singapore
- Effectively oversee all guest arrivals and departures, ensuring that the room allocations and check-in / check-out processes follow set procedures and are customer centric.
- Assist Front Office for check-in and check-out whenever required in effective and efficient manner.
- Oversee the daily movement of guest activities and be able to resolve any guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel with proper follow-up. ...
Posted
16 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- assists in reception, concierge, reservations, housekeeping operations
- gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
- supervises and guides the front office team and coordinates the team’s work schedules ...
Posted
16 days ago
SGD3,900 - SGD3,900 Per Month
Singapore
- During his/or her shift and dependent on the assignment focus, the Duty Manager is responsible for but not limited to:
- Customer Centricity and Service:
- - Establishing relationships with premium customers and facilitating the recognition of top customers (LHG in discussion). ...
Posted
16 days ago
Undisclosed
Singapore
- Maintain awareness of undesirable persons on property premises.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Identify and correct unsafe work procedures or conditions and/or report them to Management and security/safety personnel. ...
Posted
15 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. ...
Posted
13 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. ...
Posted
13 days ago
SGD4,500 - SGD5,500 Per Month
Woodlands
- People Management: Cultivate a strong people culture by investing in the coaching and development of team members. The incumbent will take ownership of people-management matters for the department including recruiting, upskilling and mentoring. This includes coaching team members to ensure that all day-to-day operational matters are handled on time and that guests’ expectations are met.
- Minimum of 3-5 years of experience in a hotel management or supervisory role, preferably in a property of similar standing.
- Degree or diploma in Hospitality Management, Business Administration, or a related field is preferred. ...
Posted
8 days ago
SGD4,000 - SGD5,500 Per Month
Singapore
- Ensure service quality and operational excellence.
- Handle customer feedback, escalations, and incident management.
- Coordinate with internal teams, vendors, and event organisers. ...
Posted
8 days ago
SGD3,600 - SGD4,600 Per Month
Singapore
- Ensure that departmental standard, policies, and procedures are maintained.
- Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Update incident report for any critical incident such as staff / guest injury and damage to hotel properties. ...
Posted
8 days ago
SGD2,500 - SGD3,200 Per Month
Clementi
- assists in reception, concierge, reservations, housekeeping operations
- gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
- supervises and guides the front office team and coordinates the team’s work schedules ...
Posted
8 days ago
SGD3,900 - SGD7,000 Per Month
River Valley
- Checking that the appearance and attitude of all personnel corresponds to standards.
- Conducting daily flight briefings with personnel where feasible.
- Being present frontline, wearing a LHG uniform, and monitoring performance of all suppliers involved. ...
Posted
8 days ago
SGD3,600 - SGD4,400 Per Month
River Valley
- Oversee and is responsible for the pre arrival, arrival, and post arrival of room guest.
- Attend to guests' request and queries promptly and professionally. Handle all guests’ feedback with tact and diplomacy.
- Monitor and continuously improve the service efficiency of Bell services, Front Desk Reception and Concierge service. ...
Posted
8 days ago
SGD3,400 - SGD3,800 Per Month
Tanjong Pagar
- Effectively oversee all guest arrivals and departures, ensuring that the room allocations and check-in / check-out processes follow set procedures and are customer centric.
- Assist Front Office for check-in and check-out whenever required in effective and efficient manner.
- Oversee the daily movement of guest activities and be able to resolve any guest complaints to establish an amicable relationship with guests, clients and customers of the Hotel with proper follow-up. ...
Posted
8 days ago
Undisclosed
- Maintain high standards of presentation, cleanliness, service quality, and operational procedures throughout the property
- Coordinate seamlessly with Housekeeping, Food & Beverage, Maintenance, Security, and other departments to ensure integrated operations
- Monitor and enforce safety, security, and compliance procedures, ensuring all protocols are followed consistently ...
Posted
8 days ago
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