- Hong Kong Hong Kong
W Hong Kong Hiring! Full Time Welcome Relations Manager (Duty Manager) in Hong Kong - Ricebowl
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Job Description
Responsibilities
W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury. Our philosophy is to cultivate innovative talent who represent the witty, warm and welcoming environment W is known for. Through unique recruitment and talent training, our W culture comes alive, creating the “WOW" experiences and magic our guests will remember.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Hong Kong is hiring a Welcome Relations Manager (Duty Manager).
Job Descriptions
R esponsible for overseeing the daily operations of Welcome Desk (Front Desk). Actively engage with guests and help to facilitate and create WOW moments. Drive the Whatever / Whenever service promise throughout the department. Handle guest complaints and emergency situations in a courteous and professional manner. Ensure that established procedures are completed in accordance with policy and procedure. Act as main contact for guests and other hotel departments in the absence of Director of Rooms and Assistant Director of Welcome. Provide coaching, training and development to drive strong talent engagement.
Job Requirements
Experience - 6 years of work experience in related positions
Education - Bachelor degree in hospitality or relevant discipline
Language skills - Fluent in Cantonese, English and Mandarin
Technical/ functional competencies - Proficiency in Opera & POS system is a plus
W Personality - Passionate, Playful, Audacious and Polished
W Look - Appear confident and well-groomed
You + You = W - Collaborate, embrace differences
Whatever/Whenever - Create the WOW experience as long as it's legal and moral
Get It Done… Make it Happen - Get things done along the way of your adventure with us
We offer promising career opportunities and excellent remuneration packages. Interested parties may apply by sending your full resume to our Director of Human Resources, W Hong Kong, 1 Austin Road West, Kowloon Station, Kowloon, Hong Kong or fax to ************* or email to [email redacted, apply via Company website].
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
Visit ************* to learn more about our workplace culture and career opportunities.
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.
Full-time,Contract,Permanent
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Hong Kong is hiring a Welcome Relations Manager (Duty Manager).
Job Descriptions
R esponsible for overseeing the daily operations of Welcome Desk (Front Desk). Actively engage with guests and help to facilitate and create WOW moments. Drive the Whatever / Whenever service promise throughout the department. Handle guest complaints and emergency situations in a courteous and professional manner. Ensure that established procedures are completed in accordance with policy and procedure. Act as main contact for guests and other hotel departments in the absence of Director of Rooms and Assistant Director of Welcome. Provide coaching, training and development to drive strong talent engagement.
Job Requirements
Experience - 6 years of work experience in related positions
Education - Bachelor degree in hospitality or relevant discipline
Language skills - Fluent in Cantonese, English and Mandarin
Technical/ functional competencies - Proficiency in Opera & POS system is a plus
W Personality - Passionate, Playful, Audacious and Polished
W Look - Appear confident and well-groomed
You + You = W - Collaborate, embrace differences
Whatever/Whenever - Create the WOW experience as long as it's legal and moral
Get It Done… Make it Happen - Get things done along the way of your adventure with us
We offer promising career opportunities and excellent remuneration packages. Interested parties may apply by sending your full resume to our Director of Human Resources, W Hong Kong, 1 Austin Road West, Kowloon Station, Kowloon, Hong Kong or fax to ************* or email to [email redacted, apply via Company website].
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
Visit ************* to learn more about our workplace culture and career opportunities.
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.
Full-time,Contract,Permanent
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