400+ Desktop Support Technician Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 426 jobs results for "desktop support technician"

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Chat Available
MYR4,000 - MYR5,000 Per Month
Near Train Station
  • Participate in System Integration Testing, support User Acceptance Test, conduct key user and end user training; perform Regression Test for quarterly upgrade.
  • Support and create new Oracle Transaction BI Reports and BI Publisher Reports.
  • Analyze user needs and develop software solutions that support day to day solutions, including Complex BI reports with the aim of optimizing operational efficiency ...
Technical Support Information Technology
+2
Posted
2 days ago
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MYR4,000 - MYR6,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • First-line problem handling, identifying the root cause of issues, and troubleshooting
  • Willingness to participate in the 24/7 shift service.
  • To assist the implementation and enhancement of IT Infrastructure and Operations projects. ...
HA & App SLB structure ELK
+9
Posted
14 hours ago
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Chat Available
MYR3,000 - MYR4,000 Per Month
Near Train Station
  • Communicate with clients and cross-functional teams to offer technical support and consultancy, ensuring a positive customer service experience.
  • Participate in the testing of hardware and software to ensure products meet quality standards before delivery.
  • Regularly perform maintenance and upgrades on IT and OT systems to enhance performance and security. ...
Troubleshooting Network Configuration
+3
Posted
2 days ago
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MYR2,800 - MYR4,000 Per Month
Near Train Station
Posted
4 days ago
Undisclosed
  • OS Deployment & Configuration:Core proficiency in installing, updating, and managingWindows (7, 10, 11) environments, with basic familiarity with Linux or macOS.
  • Software Troubleshooting: Installing and configuring productivity tools (e.g., Microsoft 365, internal database applications) and repairing corrupted software paths or drivers.
  • Endpoint Security: Basic implementation of cybersecurity hygiene, including virus/malware removal, firewall configuration, and applying security patches. ...
Hardware Diagnosis & Maintenance Operating Systems & Software Administration
+1

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Posted
25 days ago
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MYR3,200 - MYR4,800 Per Month
Near Train Station
  • Endpoints (laptops, desktops)
  • Microsoft 365 environment
  • Network connectivity and access ...
Customer Service Technical Support
+5
Posted
3 days ago
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Chat Available
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
  • Set up accounts and profiles for new employees in MES system.
  • Provide IT support for computer hardware, software and networking related issue in production.
  • Responsible for create of system user manual, ensure these are kept up to date. ...
IT Support Network Administration
+5
Posted
6 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
  • Work on IT projects on planning and implementation
  • Provide preventive maintenance support on a fixed scheduling
  • Reports to Group IT Support Manager ...
Technical Support Hardware Troubleshooting
+1
Posted
9 days ago
Undisclosed
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Computer hardware/networking troubleshooting skills
  • Assist in the installation, testing, and commissioning of new systems and equipment
  • Provide technical support and advice to clients ...
Electrical Wiring Troubleshooting
+2
Posted
21 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Near Train Station
  • Communicate with clients and cross-functional teams to offer technical support and consultancy, ensuring a positive customer service experience.
  • Participate in the testing of hardware and software to ensure products meet quality standards before delivery.
  • Regularly perform maintenance and upgrades on IT and OT systems to enhance performance and security. ...
Troubleshooting Network Configuration
+3
Posted
7 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
a day ago
Chat Available
MYR3,500 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
  • KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
  • We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
22 days ago
MYR3,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Non-voice: Email, Self-Service portal (FreshService), Chat (MS teams)
  • To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for Gamuda Supporting Malaysia, Australia, Singapore, Vietnam & Taiwan.
  • Provision of Gamuda Berhad Level 1 Service Desk to handle call and other alternative channels for all incoming request for IT support and resolve network, hardware and software issue within Level 1 scope of work ...
IT Support Mandarin Chinese
+4
Posted
22 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Escalate complex technical problems to senior technicians or relevant departments when necessary, and follow up to ensure timely resolution.
  • Educate customers on the proper use and maintenance of medical devices, providing clear and concise instructions and documentation.
  • Collaborate with the sales and technical teams to gather feedback on product performance and identify areas for improvement. ...
Customer Service Technical Support
+8
Posted
a month ago
Undisclosed
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Computer hardware/networking troubleshooting skills
  • Assist in the installation, testing, and commissioning of new systems and equipment
  • Provide technical support and advice to clients ...
Electrical Wiring Troubleshooting
+2
Posted
21 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Follow up with customers to ensure satisfaction
  • Maintain proper records of customer interactions and transactions
  • Work closely with internal teams (sales, operations, etc.) to resolve issues ...
Posted
a month ago
MYR2,000 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
  • Collaborate with internal teams to ensure customer needs are met and to provide feedback on product or service improvements.
  • Educate customers on product features, benefits, and usage, ensuring they have a comprehensive understanding and can maximize their value.
  • Serve as the primary point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information about products and services. ...
Customer Service Communication Skills
+5
Posted
7 days ago
Chat Available
MYR3,000 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
  • Dispatch engineers for hardware-related issues and ensure first contact resolution (FCR) wherever possible.
  • Update clients on their request status accordingly.
  • Achieve quarterly KPI targets set by the CS manager. ...
Mandarin Language Proficiency Customer Service
+11
Posted
24 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Resolve customer technical issues in a timely & professional manner
  • Data collect/analysing
Communication Skills Problem-Solving Skills
+2
Posted
a month ago
Chat Available
MYR2,800 - MYR3,500 Per Month
Fresh Graduates

Cheras (Kuala Lumpur), WP Kuala Lumpur

Near Train Station
  • Create and open new job orders in the system upon customer request
  • Attend to walk-in customers at the front desk
  • Coordinate with internal departments (design/production) to ensure job progress ...
Customer Service Front Desk Reception
+3
Posted
a month ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • AWS + up to 2 Months VB
  • Perform component-level and board-level troubleshooting on PCBA, servers, or electronic modules.
  • Debug hardware failures involving BMC, BIOS, CPU, PCH, DIMM, PSU, backplane, fan modules, riser cards, and other system components. ...
Posted
17 days ago
SGD3,000 - SGD3,000 Per Month

Singapore

  • About the RoleWe are seeking a highly skilled and motivated Senior Desktop Support Technician to join our IT team. In this role, you will provide advanced technical support to end-users, ensuring smooth operation of workplace technologies and a high standard of customer service. You will serve as an escalation point for complex technical issues, mentor junior team members, and contribute to IT initiatives that enhance the efficiency and reliability of our systems.
  • Key ResponsibilitiesDeliver timely and professional support for desktops, laptops, mobile devices, and related peripherals.Troubleshoot and resolve hardware, software, and network connectivity issues, acting as an escalation point for the support team.Install, configure, and maintain operating systems, applications, and security tools across multiple platforms.Ensure compliance with IT policies, security standards, and best practices.Partner with infrastructure, network, and security teams to resolve cross-functional issues.Document technical solutions, maintain support knowledge bases, and improve IT processes.Provide guidance, training, and mentorship to junior IT support staff.Assist in IT projects such as system upgrades, hardware refresh cycles, and application rollouts.Deliver high-quality support for senior leadership and VIP users.QualificationsDiploma/Degree in Information Technology, Computer Science, or related discipline.Minimum of 4 years of relevant IT support experience, with at least 2 years in a senior or lead role.Strong expertise in Windows and macOS environments, Microsoft 365, and enterprise collaboration tools.Familiarity with Active Directory, ITSM platforms (e.g., ServiceNow, Jira), and ITIL practices.Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).Excellent communication, interpersonal, and problem-solving skills.Strong customer service orientation with the ability to engage effectively with stakeholders at all levels.Preferred CertificationsMicrosoft Certified: Modern Desktop Administrator AssociateITIL Foundation CertificationCompTIA A+ / Network+ / Security+Apple Certified Support Professional (if relevant to the environment)
Posted
4 days ago
Undisclosed
  • Provide timely resolution of end user problems as per SLA
  • Provide support for field personnel remote communications and connectivity
  • Basic administration of phone systems ...
Posted
16 days ago
Undisclosed

Singapore

  • Verify proper functioning of hardware, software, and security policies applied to devices.
  • Provide technical support during device implementation and migration processes.
  • Document completed tasks and report project progress and incidents. ...
Posted
4 days ago
Undisclosed

Hong Kong

  • Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers, computer hardware, mobile device, AV system and familiar with retail store support via Ticketing and Phone support and onsite support as required.
  • Supports Windows and MAC. Diagnoses and troubleshoots computer and general network issues.
  • Provides timely resolution of end user problems as per SLA. ...
Posted
20 days ago
SGD2,600 - SGD2,600 Per Month

Singapore

  • Manage IT provisioning and IT induction on new hires first day of work.
  • Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
  • Facilitate IT configuration changes and account access rights. ...
Posted
23 days ago

Rosemallow Technologies Pvt Ltd

Undisclosed

KL City

Posted
3 days ago
Undisclosed

Singapore

  • Support, manage, optimise and maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, and hardware replacements, with spares provided by the vendor.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Provide VIP support for Deskside issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available, like for MI calls. ...
Posted
2 days ago
SGD2,800 - SGD2,800 Per Month

Singapore

  • Responsibilities:
  • a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
  • b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel. ...
Posted
2 days ago
SGD4,500 - SGD4,500 Per Month

Singapore

  • Respond to support requests via email, phone, or ticketing system.
  • Ensure smooth day-to-day IT operations for employees.
  • Support network connectivity issues such as Wi-Fi and VPN access. ...
Posted
2 days ago