Provide additional coverage for phones, order entry, and other duties typically handled by Customer Service Professionals to help with overflow. Includes Region Support for BU within SFDC.
Responsible for understanding and driving the customer/account P&L (sales, margins, mark- ups), contribution goals, inventory goals and any other specific cost drivers.
You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.