200+ Customer Success Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer success manager"
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Undisclosed
WFH
Hong Kong
- Must have: strong understanding of financial markets, trading workflows, market participants, and the trade lifecycle.
- Nice to have: familiarity with market surveillance, transaction monitoring, AML, fraud detection, compliance operations, or risk management is highly desirable.
- Interest in digital assets, blockchain technology, and the evolving regulatory landscape. ...
Posted
4 days ago
Undisclosed
WFH
Philippines
- Manage follow-up sequences to re-engage stalled setups and nurture at-risk accounts.
- Collaborate closely with Sales, Success, and Product for smooth handoffs and fast issue resolution.
- Track, measure, and optimise activation, response times, and customer satisfaction. ...
Posted
8 days ago
SGD3,000 - SGD3,000 每月
Singapore
- Attending to client’s inquiries timely and promptly
- Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
- Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients ...
Posted
21 days ago
Undisclosed
Singapore
- Execute consistently against CS playbooks with strong CRM hygiene and reporting.
- Leverage automation, AI insights, and digital tools to proactively manage risk.
- Continuously build capability through product mastery, data literacy, and learning. ...
Posted
17 days ago
Undisclosed
KL City
- Own the overall regional partner skilling relationship for assigned partner(s), including:
- Maintaining a regular cadence, at least monthly, with each partner
- Serving as the primary point of contact for regional partner skilling needs ...
Posted
3 days ago
Undisclosed
- Ensure timely and professional responses to stakeholders
- Stakeholder Collaboration
- Coordinate with PDMs and internal stakeholders for alignment on partner progress ...
Posted
5 days ago
Undisclosed
- Partner Engagement & Communication
- Execute structured partner outreach including introductory emails and follow-ups (PDM & partner-led)
- Maintain communication cadence across engagement stages (intro discovery post-engagement) ...
Posted
5 days ago
Undisclosed
KL City
- Ensure timely and professional responses to stakeholders
- Stakeholder Collaboration
- Coordinate with PDMs and internal stakeholders for alignment on partner progress ...
Posted
5 days ago
Business Development - Customer Success Manager (SaaS) Business Development - Customer Success Manager (SaaS)
The Smart Local (TSL) Media Group
Undisclosed
KL City
- Onboard and manage clients to ensure strong adoption and value delivery
- Act as trusted advisor to HR leaders and business stakeholders
- Drive upsell, cross-sell, and renewal opportunities ...
Posted
20 days ago
Beijing Foreign Enterprise Management Consultants Co.,Ltd.
Undisclosed
Changi
- Able to understand the delivery characteristics and requirements of multiple industries, and summarize the delivery characteristics. Can act a PD and fulfil mid-complexity projects delivery, and be able to take charge of the planning and operation under complex or multinational scenarios of several types of industry O&M services.
- Make and execute the Key-account customer service strategy. Develop targeted customer service strategies based on local business situations and customer requirements to ensure that the service strategies for Key-account customer can reach consensus within and around the team and build an ecosystem that matches industry service strategies.
- Able to align with customers' strategies and organizations, and build high-performance service teams Integrate mainstream quality ecosystem resources (such as certified service provider / sub-contractor), including building service ecosystems for resources of Huawei’s partners, and channels. ...
Posted
21 days ago
Undisclosed
KL City
- Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up, help out, and drive outcomes—together.
- Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team! ...
Posted
a month ago
Undisclosed
KL City
- Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up, help out, and drive outcomes—together.
- Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team! ...
Posted
a month ago
Customer Success Manager (B2B, IT - SaaS Industry) SW228 Customer Success Manager (B2B, IT - SaaS Industry) SW228
PASONA SINGAPORE PTE. LTD.
SGD5,400 - SGD5,400 每月
Singapore
- ・Strong communication skills, with the ability to engage stakeholders across different cultures and regions.・Comfortable working across time zones to support global customers.・Proactive, accountable, and able to manage multiple accounts independently.・Teamwork makes the dream work: The organization is still small and proactive approaches in taking initiatives and supporting other teams is our team's culture・4–7 years of experience in B2B consulting, customer success, account management, or related roles.・Post-sales experience in the IT or SaaS industry.・Experience working with corporate clients, ideally in solution-based environments.・Familiarity with tools such as Salesforce, Gainsight, or similar customer management systems.・Experience managing global or multi-regional accounts.・Experience in cloud or SaaS companies.・Technical support or IT consulting experience, especially with enterprise customers.
- Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.
- Kindly indicate in your email subject title as "Job Application for 20110 Customer Success Manager (B2B, IT / SaaS Industry) SW228" ...
Posted
13 days ago
Undisclosed
Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
25 days ago
SG: Principal Customer Success Manager (Risk Analytics-Investment Management Software) SG: Principal Customer Success Manager (Risk Analytics-Investment Management Software)
SG: Principal Customer Success Manager (Risk Analytics/Investment Management Software)
Undisclosed
Hong Kong
- Help the customer optimize the utilization of their current and future platform and services, incl. introducing SimCorp good practice adoption from the SimCorp Adoption Playbook, thus securing consistent renewals and ongoing expansion
- Guide customer representatives at the top management level to understand how to extract maximum value from SimCorp One by understanding business context for pain points they are seeking to overcome.
- Apply knowledge of application and services to make recommendations for improving adoption, including solutions involving upsell and cross sell where appropriate. ...
Posted
21 days ago
SGD25,000 - SGD50,000 每月
Singapore
- Experience working with cross-functional teams, executive clients, and stakeholders within matrixed environments.
- Experience working with operationalizing cyber threat intelligence and security operations.
- Experience helping customers make investments in new technologies and projects based on expected value and ROI. ...
Posted
22 days ago
Amazon (Shanghai) International Trading Company Limited Shenzhen Branch
PASONA SINGAPORE PTE. LTD.
SGD5,350 - SGD5,350 每月
Singapore
- Manage the end-to-end customer lifecycle for Global accounts, including onboarding, adoption, growth, and renewal (including churn prevention).
- Lead onboarding initiatives to ensure customers are set up effectively with clear success criteria and timelines.
- Build and maintain strong relationships with stakeholders across different regions and time zones. ...
Posted
22 days ago
Undisclosed
Singapore
- Work with customers to explore new use-cases and expand Kong’s API
- Document path to ROI through Joint Success Plan and playback
- Build active and meaningful relationships with customers, and emerge ...
Posted
a month ago
Undisclosed
Singapore
- Drive greater customer engagement across complex, global accounts by applying data insights, product, and industry expertise.
- Create and execute large, complex solution implementations, tying back to customer objectives and success criteria, ensuring user adoption at scale.
- Develop new and innovative ways to share relevant data and insights that are impactful to customers and ties back to their success drivers through operational reviews to key customer stakeholders as well as Strategic Value Reviews. ...
Posted
8 days ago
Undisclosed
Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
a month ago
SGD13,000 - SGD21,667 每月
WFH
Singapore
- Responsibilities
- Proactive ownership and management of key customer moments in a manner that establishes credibility and trust as a business advisor to assigned customers.
- Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success, and mitigate customer churn risk. ...
Posted
9 days ago
SGD13,000 - SGD13,000 每月
Singapore
- Create and execute large solution implementations, tying back to customer objectives and success criteria, ensuring user adoption at scale.
- Robust understanding of LinkedIn’s Talent Solutions and industry knowledge to effectively drive customer engagement on relevant features/functionality for their specific business needs.
- Act as a change agent for internal (systems & process) and external (product & workflow) change. ...
Posted
9 days ago
Undisclosed
Singapore
- Provide continuous technical guidance during onboarding and throughout the customer lifecycle.
- Ensure customers leverage full Senseye functionality
- Ensure customers fully utilize Senseye capabilities to reduce downtime and optimize maintenance performance. ...
Posted
21 days ago
Undisclosed
KL City
- Manage batch operations for customers, ensuring a smooth and consistent experience.
- Currently pursuing an undergraduate or postgraduate degree, preferably with a focus on Business, Marketing, or a related field.
- Fluency in written and spoken English is needed to manage stakeholders in the APAC market. ...
Posted
5 days ago
Undisclosed
Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
25 days ago
Undisclosed
Singapore
- Apply Agile project management principles to improve workflow, collaboration, and delivery efficiency.
- Provide clear and timely updates to clients and internal stakeholders through status reports, milestone updates, and project meetings.
- Ensure project deliverables meet agreed quality standards before launch. ...
Posted
22 days ago
Amazon (Shanghai) International Trading Company Limited
Undisclosed
台灣
- Co-work with multiple stakeholder / business teams to develop new business initiatives and translate into execution
- Structures work flow across the team to effectively implement each workstream & related operational activities
- Develop, implement and automate new and existing processes in a standardized and scalable format, while leverage global resources to drive improvement based on local needs whenever possible ...
Posted
14 days ago
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