200+ Customer Success Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer success manager"
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Undisclosed
Singapore
- Apply Agile project management principles to improve workflow, collaboration, and delivery efficiency.
- Provide clear and timely updates to clients and internal stakeholders through status reports, milestone updates, and project meetings.
- Ensure project deliverables meet agreed quality standards before launch. ...
Posted
24 days ago
Undisclosed
Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
a month ago
Undisclosed
Singapore, Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
a month ago
Undisclosed
KL City
- Manage batch operations for customers, ensuring a smooth and consistent experience.
- Currently pursuing an undergraduate or postgraduate degree, preferably with a focus on Business, Marketing, or a related field.
- Fluency in written and spoken English is needed to manage stakeholders in the APAC market. ...
Posted
2 days ago
SGD5,350 - SGD5,350 Per Month
Singapore
- Lead onboarding initiatives to ensure customers are set up effectively with clear success criteria and timelines.
- Build and maintain strong relationships with stakeholders across different regions and time zones.
- Act as a trusted advisor, guiding customers on best practices and helping them realize measurable business value. ...
Posted
18 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Ensure customers are informed of maintenance schedules, incidents, and operational updates in a professional manner.
- Ensure Service Level Agreements (SLAs) are met and proactively address any potential service issues.
- Collaborate with internal teams to improve service efficiency and enhance customer experience. ...
Posted
22 days ago
Undisclosed
Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
a month ago
Undisclosed
- Data Analytics & Performance Reporting
- Cross-Functional Leadership & Change Management
Posted
a month ago
Undisclosed
KL City
- Manage batch operations for customers, ensuring a smooth and consistent experience.
- Currently pursuing an undergraduate or postgraduate degree, preferably with a focus on Business, Marketing, or a related field.
- Fluency in written and spoken English is needed to manage stakeholders in the APAC market. ...
Posted
18 days ago
Undisclosed
Jurong West
- Ensure customers are informed of maintenance schedules, incidents, and operational updates in a professional manner.
- Ensure Service Level Agreements (SLAs) are met and proactively address any potential service issues.
- Collaborate with internal teams to improve service efficiency and enhance customer experiences. ...
Posted
19 days ago
AIUB Research And Development Club
Undisclosed
Hong Kong
- Strong problem-solving skills with a proactive and solutions-oriented approach
- High attention to detail and commitment to delivering a high-quality customer experience
- Ability to coordinate across teams to support customer needs and issue resolution ...
Posted
23 days ago
Undisclosed
Singapore
- Represent the O2C Customer Journey: Serve as the face of the Value Stream toward regions and affiliates, facilitating access to enablers, providing expert guidance on best practices, and bringing affiliate needs back to the broader global O2C network
- Develop Scalable Frameworks: Deliver consulting excellence by developing market-oriented O2C consulting packages, business cases, and implementation roadmaps that drive measurable performance improvements across process, people, data, systems, and governance
- Monitor Performance & Solve Challenges: Leverage Customer & Process Insights to proactively monitor performance, recommend improvements, and connect affiliates with the right internal networks to solve complex business operations and functional challenges ...
Posted
a month ago
Undisclosed
WFH
Singapore
- Help the customer optimize the utilization of their current and future platform and services, incl. introducing SimCorp good practice adoption from the SimCorp Adoption Playbook, thus securing consistent renewals and ongoing expansion
- Guide customer representatives at the top management level to understand how to extract maximum value from SimCorp One by understanding business context for pain points they are seeking to overcome.
- Apply knowledge of application and services to make recommendations for improving adoption, including solutions involving upsell and cross sell where appropriate. ...
Posted
22 days ago
Undisclosed
Singapore
- Identify value gaps, adoption blockers, and outcome risks early – driving corrective action before they impact renewal or consumption.
- Act as the primary post‑sale strategic leader for assigned enterprise accounts, proactively shaping engagement cadence, focus areas, and stakeholder alignment.
- Lead executive‑level engagements beyond standard reviews, ensuring consistent senior sponsorship and outcome‑based dialogue. ...
Posted
a month ago
Undisclosed
Singapore
- Ensure customers are informed of maintenance schedules, incidents, and operational updates in a professional manner.
- Ensure Service Level Agreements (SLAs) are met and proactively address any potential service issues.
- Collaborate with internal teams to improve service efficiency and enhance customer experience. ...
Posted
19 days ago
Undisclosed
Singapore
- Partner with the Global Director of Customer Success to set targets, track performance metrics (NDR, GDR, churn), and drive consistency across regions
- Build and scale frameworks for onboarding, health scoring, success planning, and ongoing value realisation
- Collaborate cross-functionally with Sales, Product, Operations, and Marketing to ensure seamless customer experiences ...
Posted
17 days ago
SGD25,000 - SGD41,667 Per Month
Remote
- (2) Marketing turns over long lists of leads, which are typically contacts in your target audience On the other hand, we at Adobe – ICX sales are a Modern Sales Team of 400+ Digital sellers, supported by analytics and data science teams. We are integrated with Adobe.com digital marketing & engagement funnel and are developing capabilities on picking cues from the customers demographic (who) & behavioral (what) data that they leave on their journey with our business to predict next sales action that will lead to revenue conversions (Future state).
- The Challenge: We are expanding a team of Account Managers who will work with a focused cohort of the reseller transacted book of business to expand and grow Adobe's footprint. This role is crucial in driving revenue growth through strategic cross-sell and upsell initiatives. The incumbent would be responsible for helping the customers adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. This role entails nurturing and co-selling with partners where a rep. will be responsible for the entire gambit of account management like Strategic Account planning, Client Need assessment, building connects strategies with multiple stakeholders, conducting extensive account reviews, driving growth through cross-selling / upselling, and building long-term relationships. KPIs for this role will be maximizing Net ARR by growing Gross and mitigating Cancels.
- What you'll do as an Account Manager ...
Posted
22 days ago
SGD25,000 - SGD50,000 Per Month
Remote
- beautiful and powerful images, videos, and apps, and transform how companies interact with
- customers across every screen.
- We're on a mission to hire the very best and are committed to creating exceptional employee ...
Posted
22 days ago
Check Point Software
Undisclosed
Singapore
- Coach team members on executive presence, customer engagement strategies, technical expertise, and escalation management.
- Drive hiring, onboarding, and workforce planning activities to support business growth.
- Build and maintain executive relationships with strategic accounts, including CIOs, CISOs, and senior business leaders. ...
Posted
11 days ago
Undisclosed
Singapore
- Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
- Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
- Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data ...
Posted
a month ago
Undisclosed
- Prepare regional delivery status reports, maintaining dashboards, governance materials, and meeting minutes.
- Support governance meetings, project reviews, and stakeholder communications
- Follow up on key actions and escalations to support timely resolution of account delivery issues. ...
Posted
24 days ago
Undisclosed
- Conduct executive business reviews and ensure proactive engagement with strategic accounts.
- Lead and manage a team of Customer Service Managers, and Representatives.
- Oversee day-to-day operations of the customer service function, ensuring timely and effective handling of inquiries, complaints, and service requests. ...
Posted
24 days ago
Undisclosed
- Shipment Management: Monitor shipment pre-alerts and collaborate with forwarders/brokers to ensure timely customs clearance
- Stakeholder Coordination: Act as the primary point of logistics contact for daily correspondence with DKSH, Quality, Regulatory, and Commercial departments.
- Specialized Logistics: Manage the end-to-end permit process for Psychotropic products (Imovane, Stilnox & Panadine twice per year), including couriering documents to plants & VESCO and returning endorsed permits to Regulatory Affairs ...
Posted
3 days ago
Undisclosed
Singapore
- Deliver regular market updates and recommendations aligned to clients’ needs, risk profile, and HSBC proposition.
- Conduct market analysis to identify leads/opportunities and maintain strong portfolio quality.
- Provide financial planning and advisory support across relevant wealth products. ...
Posted
3 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- Serve as the main point of contact for client communications and escalations
- Understand client business goals and recommend suitable solutions
- Coordinate with internal teams including sales, operations, marketing, and support to ensure client success ...
Posted
2 days ago
SGD6,000 - SGD8,000 Per Month
West
- Serve as the main point of contact for client communications and escalations
- Understand client business goals and recommend suitable solutions
- Coordinate with internal teams including sales, operations, marketing, and support to ensure client success ...
Posted
2 days ago
Undisclosed
Singapore
- Maintaining a healthy pipeline of prospective businesses and proactively managing through the various sales stages through conversion
- Proactively entertaining clients (and prospects) at various sporting and cultural events, which will include out-of-hours commitment on evenings and weekends
- Bachelor’s degree or relevant coursework in finance, business, or a related field is preferred. ...
Posted
3 days ago
Undisclosed
Singapore
- Assist in monitoring and documenting support tasks
- Help conduct system checks identifying potential errors and generating audit reports based on findings
- Support the creation and updating of training materials in accordance to brand standards ...
Posted
4 days ago
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