200+ Customer Success Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
显示234个工作的结果
"customer success manager"
不要错过任何 Customer Success Manager 的新工作机会
激活工作提醒
工作 "customer success manager"
管理提醒
Undisclosed
Singapore
- Commercial Negotiation: Lead commercial conversations and negotiations for upsells, renewals, and plan changes, working with CS + Sales Leadership where needed for larger or more complex deals
- Customer Health Maintenance: Monitor customer satisfaction via business reviews, adoption, and CSAT/NPS scores to prevent or mitigate churn risk
- Customer Retention: Actively retain and renew customers, securing commercial renewal terms and ensuring a positive experience throughout the lifecycle ...
Posted
2 days ago
Undisclosed
Singapore
- Commercial Negotiation: Lead commercial conversations and negotiations for upsells, renewals, and plan changes, working with CS + Sales Leadership where needed for larger or more complex deals
- Customer Health Maintenance: Monitor customer satisfaction via business reviews, adoption, and CSAT/NPS scores to prevent or mitigate churn risk
- Customer Retention: Actively retain and renew customers, securing commercial renewal terms and ensuring a positive experience throughout the lifecycle ...
Posted
a day ago
Undisclosed
Singapore
- Learn fast because they're hungry
- Want to work with no-BS people building something important
- Need extensive hand-holding ...
Posted
5 days ago
Undisclosed
- CSM Team Coaching: Coach CSM teams with clarity and conviction to ensure they fully understand how to perform their roles successfully and achieve their KPIs.
- Proven Leadership and Credibility: Seasoned technical leadership with a proven track record, along with experience in coaching CSM teams to drive the adoption of complex, enterprise-grade technology solutions.
- Expertise in Deal and Situational Coaching: Demonstrable mastery of deal and situational coaching, while fostering a high-performing, growth-minded, and candid culture. ...
Posted
7 days ago
Undisclosed
Jurong East
- Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
- Schedule meetings to present latest updates and gather feedback from clients
- Work closely with in-house business analysts and functional consultants to provide solutions for clients' new requirements. ...
Posted
8 days ago
Undisclosed
Singapore
- Maximise product adoption through strategic onboarding, training, and enablement programmes that reduce time to value
- Monitor usage patterns and engagement metrics to identify optimisation opportunities and surface risks early
- Build customer champions who actively advocate for OAG through references, case studies, and industry speaking opportunities ...
Posted
9 days ago
Undisclosed
KL City
- Conduct structured maturity assessments across operational, workflow, integration, governance, and enablement dimensions - using maturity progression to drive roadmap and expansion conversations.
- Maintain a structured health view combining adoption depth, executive engagement, value attainment, support trends, and stakeholder continuity.
- Lead business reviews at both operational and executive level, focused on value progress and forward roadmap. ...
Posted
11 days ago
Undisclosed
KL City
- Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
- Own It and Support Each Other: We step up, help out, and drive outcomes—together.
- Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team! ...
Posted
13 days ago
Undisclosed
Singapore
- Collaborate with clients to develop information security strategies, frameworks, and roadmaps that support business objectives.
- Identify account opportunities and design solutions that enhance customer experience and satisfaction while advocating for client interests.
- Coordinate Day 0 to Day 2 project transitions to ensure smooth operational handovers and readiness. ...
Posted
9 days ago
Undisclosed
Singapore
- - Understand customer data architecture and business scenarios; recommend optimal solutions
- - Coordinate with technical support and engineering to resolve complex issues
- - Drive upsell opportunities (higher tiers, additional clusters, new product lines) ...
Posted
10 days ago
AVEN HOSPITALITY SOLUTIONS PTE. LTD.
SGD10,000 - SGD10,000 每月
Singapore
- Establish customer performance baselines and develop success plans that align technology solutions with specific business objectives.
- Monitor team performance metrics and provide data-driven insights to increase impact and expand outcomes for the hospitality segment.
- Minimum 5 years of experience in customer success, technical consulting, hospitality distribution or revenue management. ...
Posted
2 days ago
Undisclosed
KL City
- Work with numerous internal stakeholders including Onboarding, Technical Support and Business Development.
- Deliver Annual Program reviews
- Monitor inflow of CSM requests, community feedback, and NPS data, using these early warning systems to proactively liaise with customers and ensure service excellence through confident and empathetic engagement. ...
Posted
20 hours ago
SGD4,500 - SGD4,500 每月
Singapore
- EA Registration No: R1217705
- Recruit123 is currently partnering with an established SaaS company to hire a Customer Success Manager. This is an exciting opportunity to play a key role in an upcoming new product launch while managing and expanding a specialized software client portfolio.
- What you will be doing:In this role, you will focus on onboarding new accounts, educating software users, and ensuring each client portfolio receives strategic attention to drive retention and expansion. Your main day-to-day responsibilities will include coordinating with corporate clients to ensure smooth platform implementation and drive user adoption. You will execute tailored customer success and engagement strategies aligned with product guidelines, analyze client health data to increase platform presence, and build strong, trusting relationships with tech leaders, operational heads, and key stakeholders. Additionally, you will handle data-driven product detailing for new feature updates, manage your daily schedule to support multiple corporate accounts, assist in coordinating user training webinars, and gather product feedback or market intelligence to ensure alignment with company growth targets. ...
Posted
3 days ago
Undisclosed
Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
5 days ago
Undisclosed
Singapore
- Clear progression within a high-growth, globally recognised business
- Own and develop relationships across a portfolio of top-tier enterprise accounts, driving retention and revenue growth
- Deliver strategic account planning and quarterly business reviews in partnership with commercial teams ...
Posted
17 days ago
Undisclosed
Singapore
- Proactively identify and mitigate risks to customer sentiment and value delivery, developing contingency plans and escalate critical issues with clear recommendations
- Builds and maintains deep customer relationships
- 7+ years in customer facing roles working with large complex customers ...
Posted
12 days ago
CAPTAIN'S EYE ASIA PTE. LTD.
SGD2,500 - SGD2,500 每月
Singapore
- Identify upsell and cross-sell opportunities that align with customer needs and drive business growth
- Collaborate with Sales and Product to deliver tailored solutions and create real impact
- Monitor account health through data, addressing risks before they become issues ...
Posted
a day ago
Undisclosed
Malacca City
- Lead renewal conversations and contract negotiations in partnership with the Account Management team
- Identify expansion opportunities - additional sites, modules, or adjacent Nulogy MOS capabilities - and collaborate with Account Managers to advance them
- Manage multi-site deployment sequencing for enterprise customers, ensuring each new site benefits from lessons learned across the footprint ...
Posted
a day ago
MYR4,000 - MYR4,500 每月
- Prior experience in managing and resolving clients’ issues and inquiries in a professional manner.
- To consult and evaluate a client's business progress and achievements throughout the 1 year.
- To understand and have an interest in the business fundamentals specifically in the Business & Digital Marketing field. ...
Posted
21 hours ago
SGD4,000 - SGD4,000 每月
Singapore
- Navigate and advise on efforts related to complex customer requests or projects involving other 3rd party solutions and enterprise systems, escalating for assistance if needed.
- Drive overall customer satisfaction, additional product adoption and ultimately subscription renewals.
- Anticipate customers’ requirements and possible challenges – make our customers successful. ...
Posted
20 days ago
Undisclosed
Singapore
- Proactively go above and beyond to ensure client satisfaction and success throughout the entire client lifecycle
- Conduct formal business reviews with each client designed to measure renewal probability, client achievement of pre-set goals, client satisfaction, and to provide continual product education
- Serve as an advocate for your clients by analyzing customer health and usage data to identify trends and opportunities to improve adoption ...
Posted
5 days ago
SGD25,000 - SGD50,000 每月
Singapore
- Experience working with cross-functional teams, executive clients, and stakeholders within matrixed environments.
- Experience working with operationalizing cyber threat intelligence and security operations.
- Experience helping customers make investments in new technologies and projects based on expected value and ROI. ...
Posted
7 days ago
Undisclosed
KL City
- Work with numerous internal stakeholders including Onboarding, Technical Support and Business Development.
- Deliver Annual Program reviews
- Monitor inflow of CSM requests, community feedback, and NPS data, using these early warning systems to proactively liaise with customers and ensure service excellence through confident and empathetic engagement. ...
Posted
11 days ago
Undisclosed
Singapore
- Clear progression within a high-growth, globally recognised business
- Own and develop relationships across a portfolio of top-tier enterprise accounts, driving retention and revenue growth
- Deliver strategic account planning and quarterly business reviews in partnership with commercial teams ...
Posted
10 days ago
MYR5,000 - MYR8,000 每月
KL City
- Risk Mitigation: Proactively identify project risks, ambiguities, or misalignments early and recommend strategic mitigation approaches.
- Documentation: Maintain structured records of all technical discussions, decisions, and system changes.
- Account Ownership: Serve as the primary relationship owner and trusted advisor for assigned client accounts. ...
Posted
22 days ago
MYR5,000 - MYR8,000 每月
KL City
- Risk Mitigation: Proactively identify project risks, ambiguities, or misalignments early and recommend strategic mitigation approaches.
- Documentation: Maintain structured records of all technical discussions, decisions, and system changes.
- Account Ownership: Serve as the primary relationship owner and trusted advisor for assigned client accounts. ...
Posted
22 days ago
Undisclosed
WFH
Hong Kong
- Must have: strong understanding of financial markets, trading workflows, market participants, and the trade lifecycle.
- Nice to have: familiarity with market surveillance, transaction monitoring, AML, fraud detection, compliance operations, or risk management is highly desirable.
- Interest in digital assets, blockchain technology, and the evolving regulatory landscape. ...
Posted
3 days ago
浏览位置:
查看更多地点
浏览公司:
查看更多公司
按"customer success manager"浏览工作:
查看所有行业