200+ Customer Success Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Customer Relationship Management (CRM) Customer Service

Senai, Johor

Maintain overall lounge readiness, including pantry, coffee bar, and seating areas, ensuring cleanliness, comfort, adequate stock levels, and compliance with standards.
Coordinate closely with hospital concierge teams and transport providers to ensure seamless guest transitions between airport and healthcare facilities.
Serve as the key liaison for all relevant stakeholders, including internal management, healthcare partners, and airport authorities. ...

Posted

2 days ago

VIP Strategy Manager VIP Strategy Manager

Secure Hire Sdn. Bhd.

MYR10,000 - MYR20,000 Per Month

+Additional Compensation

Strategic Planning Customer Psychology

KL City, WP Kuala Lumpur

Near Train Station

Collaborate with CRM, Product, Marketing, and VIP Service teams to deliver a seamless VIP journey.
Monitor performance metrics and optimize engagement, retention, and revenue outcomes.
Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs. ...

Posted

8 days ago

IT Project Manager

IT Project Manager IT Project Manager

Tabsquare Sdn Bhd

MYR12,000 - MYR15,000 Per Month

Project Management Technical Project Scoping

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Proven ability to lead remote and regional teams.
Analytical and data-driven mindset with a strong focus on process and quality.
Excellent communication skills and stakeholder management experience. ...

Posted

12 hours ago

Chat Available

Client Development Manager Client Development Manager

Superb Management Sdn Bhd

MYR3,350 - MYR5,360 Per Month

+Additional Compensation

Sales Strategy Market Research

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Develop and maintain strong working relationships with prospective and existing partners.
Assist partners in understanding and promoting the Company's products, services, and marketing campaigns.
Coordinate with the Company's relevant departments to facilitate partner onboarding, engagement, and ongoing support. ...

Be an early applicant!

Posted

10 hours ago

High Opportunity

Exclusive Client Experience Manager Exclusive Client Experience Manager

Secure Hire Sdn. Bhd.

MYR10,000 - MYR20,000 Per Month

+Additional Compensation

Strategic Planning Customer Psychology

KL City, WP Kuala Lumpur

Near Train Station

Collaborate with CRM, Product, Marketing, and VIP Service teams to deliver a seamless VIP journey.
Monitor performance metrics and optimize engagement, retention, and revenue outcomes.
Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs. ...

Posted

8 days ago

Ant International

Undisclosed

KL City

Service Excellence & Team Enablement — Codify domain expertise into scalable playbooks and best practices; mentor junior team members and elevate the overall service capability of the organization.
At least 4 years and above experience in enterprise customer success, solution consulting.
Native or near-native English fluency, conversations and navigate complex commercial negotiations independently ...

Posted

a month ago

ATCEN Sdn Bhd

Undisclosed

KL City

Excellent communication, interpersonal, and problem-solving skills
Ability to work collaboratively in a team-oriented environment
Bachelor’s degree or relevant professional experience in customer-facing roles ...

Posted

a month ago

Argus Media

Undisclosed

Singapore

Execute consistently against CS playbooks with strong CRM hygiene and reporting.
Leverage automation, AI insights, and digital tools to proactively manage risk.
Continuously build capability through product mastery, data literacy, and learning. ...

Posted

a month ago

Wafa Assurance Côte D'Ivoire

Undisclosed

Singapore

Qualifications
• Strong understanding of customer success, account management, and client relationship management principles
• Knowledge of customer support processes, customer engagement strategies, and service improvement practices ...

Posted

a month ago

NEXTDC

Undisclosed

Petaling Jaya

Performance Reporting: Manage and deliver performance reports related to solution provisioning according to an agreed schedule or as requested by stakeholders.
Service Reviews: Participate in regular client service review meetings to discuss performance metrics, service improvements and process quality, ensuring continuous enhancement of service delivery.
Vendor Management and Procurement: Handle vendor quotes, create purchase orders, and approve invoices to ensure the smooth and efficient delivery of customer solutions. ...

Posted

a month ago

Uncommonly Good People

Undisclosed

Singapore

Respond to client queries quickly and accurately, escalating where needed
Analyse client data and campaign performance to surface actionable insights and recommendations
Proactively identify underperformance, flag issues early, and work with internal teams to resolve them ...

Posted

a month ago

Cornerstone OnDemand

Undisclosed

Singapore

If requested, manage a portfolio of Customers and make certain a high level of satisfaction with the solution is achieved
Conduct regular meetings and engagements with Customers as outlined in their Customer Success Package and make recommendations to provide continued success with talent management processes, workflows, and system configuration.
Develop a consultative relationship with customers and work in conjunction with Account Management, providing solution planning support. ...

Posted

a month ago

DayOne

Undisclosed

Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...

Posted

a month ago

DayOne

Undisclosed

Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...

Posted

a month ago

DayOne

Undisclosed

Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...

Posted

a month ago

DayOne

Undisclosed

Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...

Posted

a month ago

DayOne

Undisclosed

Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...

Posted

a month ago

DayOne

Undisclosed

Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...

Posted

a month ago

Quacquarelli Symonds

Undisclosed

KL City

Guide customers in interpreting data, insights, and benchmarks to inform
Drive adoption and utilisation across the QS portfolio, ensuring customers
Deliver effective onboarding and training to ensure strong early engagement ...

Posted

16 days ago

Quacquarelli Symonds

Undisclosed

Singapore

Guide customers in interpreting data, insights, and benchmarks to inform
Drive adoption and utilisation across the QS portfolio, ensuring customers
Deliver effective onboarding and training to ensure strong early engagement ...

Posted

16 days ago

Group-IB

Undisclosed

KL City

Proactive identification of any problems with the customer and project activities to minimise negativity and build customer loyalty/satisfaction
Timely notification and holding concise discussions with the customer about new trends, features and interesting facts related to project activities
Providing regular spot support to the client in non-standard enquiries and dealing with incidents of varying levels of complexity ...

Posted

a month ago

DayOne

Undisclosed

Oversee key delivery areas including project management, quality assurance, cost control, SLA compliance, and customer satisfaction.
Coordinate internal resources for both project implementation and service operations in accordance with company standards and customer requirements.
Lead data center construction and customization projects from end to end—working closely with sales, presales, design, construction, and T&C teams. Responsibilities include managing project schedules, quality, costs, risks, escalations, and ensuring timely project closure and customer acceptance. ...

Posted

a month ago

GM Talent Partners S.A.C

Undisclosed

Part Time

Singapore

Supporting customer onboarding, implementation coordination, training sessions, and product enablement activities
Conducting account reviews, customer feedback analysis, and business evaluations to identify growth opportunities and improvement areas
Managing issue resolution, escalation handling, and proactive customer communication processes to maintain strong client relationships ...

Posted

24 days ago

Vantage Data Centers

Undisclosed

Singapore

Monitor account performance through KPIs, metrics, and reporting.
Support contract renewals, pricing discussions, and commercial activities.
Address client inquiries and issues, ensuring timely resolution and communication. ...

Posted

23 days ago

Vantage Data Centers APAC Pte. Ltd

Undisclosed

Singapore

Manage assigned strategic accounts, ensuring strong client relationships and satisfaction.
Execute account plans to support retention and identify opportunities for growth.
Collaborate with sales, operations, and internal stakeholders to deliver solutions aligned with client objectives. ...

Posted

23 days ago

Oddle

Undisclosed

Singapore

Coach merchants on attracting diners, increasing repeat visits, and building loyalty using our suite (Reservations, Ordering, Payments, Rewards, Marketing)
Coach merchants on proven strategies to attract diners, increase repeat visits, and build loyalty
Proactively identify where merchants are underutilising features and guide them toward full adoption ...

Posted

21 days ago

Sourceo

Undisclosed

Fast learner with a proactive, self-motivated attitude and the ability to adapt positively to challenges and change.
Strong client service orientation with the ability to manage sensitive stakeholder and public relationship matters effectively.
Skilled in conflict resolution and trusted as a reliable advisor to clients. ...

Posted

19 days ago

FORT ONE TECHNOLOGIES PTE. LTD.

SGD3,500 - SGD6,500 Per Month

Singapore

Conduct client training for the platform as apt/proactively
Promote the value of the product in line with client requirements
Develop positive correlation between the customer success work with client conversion and paying customers’ retention rates. ...

Posted

19 days ago

Full Time, Work from Home

EngageRocket

Undisclosed

WFH

Singapore

How to thrive in an environment of openness, transparency, and continuous growth.
Customer Success Strategy & Execution* Own the customer journey – Guide customers from onboarding to renewal, ensuring a seamless experience and long-term success.
Drive adoption & success – Help customers turn insights into action, aligning EngageRocket with their strategic goals. ...

Posted

19 days ago

Hubexo

Undisclosed