200+ Customer Success Manager Jobs in Malaysia | Job Vacancies | August 2026

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Showing 231 jobs results for "customer success manager"

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Account Manager

Account Manager Account Manager

Twenty8 Ventures

MYR2,500 - MYR3,500 Per Month

+Additional Compensation

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Understand client needs and address any inquiries or follow-up questions.
Create and deliver informative presentations to potential clients at various events and conferences.
Conduct cold calls to potential clients and manage the sales process until closing. ...

Client Relationship Management Sales

Posted

4 days ago

VIP Retention Manager

VIP Retention Manager VIP Retention Manager

Asiawynn Solution Sdn Bhd

MYR6,000 - MYR15,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Build and maintain long-term relationships with VIP customers through personalized engagement, tailored service, and value-added experiences.
Design and drive VIP loyalty programs, exclusive events, and reward initiatives.
Handle major complaints and sensitive issues from VIP customers, ensuring prompt and effective resolution. ...

Customer Relationship Management (CRM) Customer Retention Strategies

Posted

2 days ago

Chat Available

CEO CEO

Pinecone Technology Sdn. Bhd.

Undisclosed

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Lead global business development across:
Digital financial services.
Technology-enabled business solutions. ...

Strategic thinking Commercial acumen

Be an early applicant!

Posted

17 days ago

Customer Success Manager Customer Success Manager

Twenty8 Ventures

MYR2,500 - MYR3,500 Per Month

+Additional Compensation

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Understand client needs and address any inquiries or follow-up questions.
Create and deliver informative presentations to potential clients at various events and conferences.
Conduct cold calls to potential clients and manage the sales process until closing. ...

Client Relationship Management Sales

Posted

18 days ago

Senior Technical Leader (Overseas Automation Equipment, Optical Module Industry) Senior Technical Leader (Overseas Automation Equipment, Optical Module Industry)

Agensi Pekerjaan RP Manpro Sdn Bhd

MYR8,000 - MYR10,000 Per Month

Full Time

Bayan Lepas, Pulau Pinang

Evaluate the implementation path and business value of new technologies in automation equipment.
Lead decision-making for key technical challenges and provide high-level technical guidance and support to the team.
Lead the full-cycle development of customized automation equipment for optical module applications, including testingequipment, assembly equipment, inspection equipment, and other non-standard automation systems. ...

Automation Technical Knowledge

Be an early applicant!

Posted

a month ago

Assistant Manager, Customer Success Assistant Manager, Customer Success

AirAsia Malaysia

Undisclosed

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Understand internal systems and processes for the development of automation to capture data for daily consumption and analysis, and reduction of manual works.
Act as the customer advocate, providing constant feedback with internal teams to improve the customer experience and product offerings, including the safeguarding of performance and end-to-end movement of deliveries.
Assist the Manager to develop plans and initiatives that drive improvements across all stages of the post-sales customer lifecycle from onboarding to retention. ...

Communication

Be an early applicant!

Posted

15 days ago

Chat Available

Customer Experience Manager Customer Experience Manager

New Long Shine Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Full Time

Tebrau, Johor

Deliver after-sales service and maintain strong customer relationships
Support the sales team with technical knowledge, product demonstrations, and proposal preparation
Manage and guide the service team in delivering on-site customer training ...

Team Leadership Client Relationship Management

Posted

a month ago

Chat Available

Client Services Manager Client Services Manager

New Long Shine Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Full Time

Tebrau, Johor

Deliver after-sales service and maintain strong customer relationships
Support the sales team with technical knowledge, product demonstrations, and proposal preparation
Manage and guide the service team in delivering on-site customer training ...

Team Leadership Client Relationship Management

Posted

a month ago

Chat Available

Client Services Manager Client Services Manager

B & B Advertising

MYR4,000 - MYR6,000 Per Month

Full Time

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station

Generate New Leads: Identify and target new clients, pitch tailored solutions and close deals.
Client Relationships: Build and maintain long-term partnerships with clients.
Project Coordination: Manage day-to-day project timelines, deliverables, and approvals between clients and internal teams. ...

Marketing Strategy Marketing

Posted

21 days ago

Chat Available

Client Executive Client Executive

Computer Business Solutions Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Full Time

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Assist in tax and audits report preparation
Liaise with auditors, tax agent, company secretary, bankers and statutory requirement.
Work closely with all parties and other departments. ...

Accounting Microsoft Excel

Posted

2 months ago

Key Account Retention Manager Key Account Retention Manager

Asiawynn Solution Sdn Bhd

MYR6,000 - MYR15,000 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Build and maintain long-term relationships with VIP customers through personalized engagement, tailored service, and value-added experiences.
Design and drive VIP loyalty programs, exclusive events, and reward initiatives.
Handle major complaints and sensitive issues from VIP customers, ensuring prompt and effective resolution. ...

Customer Relationship Management (CRM) Customer Retention Strategies

Posted

24 days ago

Customer Success Manager Customer Success Manager

Ant International

Undisclosed

Full Time

KL City

Service Excellence & Team Enablement — Codify domain expertise into scalable playbooks and best practices; mentor junior team members and elevate the overall service capability of the organization.
At least 4 years and above experience in enterprise customer success, solution consulting.
Native or near-native English fluency, conversations and navigate complex commercial negotiations independently ...

Posted

a month ago

Customer Success Manager Customer Success Manager

BMC Helix

Undisclosed

Full Time

KL City

For partner-led accounts, partner closely with the Partner Success Manager — the Customer Success Manager owns the end-customer relationship and adoption outcomes; the Partner Success Manager owns the partner's capability to sell, deploy, and support effectively.
Own customer communication during incidents, escalations, and high-severity issues, ensuring the customer always knows what is happening and who is doing what.
Maintain a regular operating cadence with customers (weekly to monthly depending on segment) and lead Executive Business Reviews. ...

Posted

25 days ago

Customer Success Manager Customer Success Manager

Ensign InfoSecurity

Undisclosed

Full Time

Singapore

Collaborate with clients to develop information security strategies, frameworks, and roadmaps that support business objectives.
Identify account opportunities and design solutions that enhance customer experience and satisfaction while advocating for client interests.
Coordinate Day 0 to Day 2 project transitions to ensure smooth operational handovers and readiness. ...

Posted

24 days ago

Customer Success Manager Customer Success Manager

Check Point Software

Undisclosed

Full Time

Singapore

Coordinating onsite and remote assistance for customers as required
Monitoring ongoing support calls (SR’s) as soon as they are opened and work closely and in full coordination with technical resources to drive quick resolution
Planning and reviewing major upgrades, refresh projects and new deployments ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

Check Point Software

Undisclosed

Full Time

Singapore

Coordinating onsite and remote assistance for customers as required
Monitoring ongoing support calls (SR’s) as soon as they are opened and work closely and in full coordination with technical resources to drive quick resolution
Planning and reviewing major upgrades, refresh projects and new deployments ...

Posted

23 days ago

Customer Success Manager Customer Success Manager

Tech Apps Sdn Bhd

Undisclosed

Full Time

KL City

What you’ll be doing:
• Manage and grow relationships with our existing dealer customers
• Drive product usage and engagement through regular on-site visits ...

Posted

22 days ago

Customer Success Manager Customer Success Manager

Esri Singapore

Undisclosed

Full Time

Singapore

Build trusted relationships with stakeholders - from senior executives to operational leaders
Act as a strategic advisor, deeply understanding customer priorities, challenges and success metrics
Drive adoption and value realisation through structured customer success initiatives ...

Posted

22 days ago

Customer Success Manager Customer Success Manager

Mambu

Undisclosed

Full Time

Singapore

Conduct quarterly and executive business reviews.
Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency.
Work with product management to surface customer requests and help translate customer feedback into product requirements. ...

Posted

22 days ago

Customer Success Manager Customer Success Manager

Mambu

Undisclosed

Full Time, Work from Home

WFH

Singapore

Hybrid/Remote working (location dependant)
60 day working abroad
4 week paid sabbatical after 5 years service ...

Posted

21 days ago

Customer Success Manager Customer Success Manager

DayOne

Undisclosed

Full Time

Johor, Malaysia

Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...

Posted

19 days ago

Customer Success Manager Customer Success Manager

DayOne

Undisclosed

Full Time

Johor Bahru

Oversee key delivery areas including project management, quality assurance, cost control, SLA compliance, and customer satisfaction.
Coordinate internal resources for both project implementation and service operations in accordance with company standards and customer requirements.
Lead data center construction and customization projects from end to end—working closely with sales, presales, design, construction, and T&C teams. Responsibilities include managing project schedules, quality, costs, risks, escalations, and ensuring timely project closure and customer acceptance. ...

Posted

19 days ago

Customer Success Manager Customer Success Manager

IBM

Undisclosed

Full Time

Petaling Jaya

Leverage the insights gained from customer interactions to accurately forecast renewals, upsells or downgrades
Own the renewal process, collaborate with internal stakeholders for timely execution of renewals, ensuring high retention rates
Drive consumption through thorough understanding of use case and offering value added services tailored to customer needs ...

Posted

18 days ago

Customer Success Manager Customer Success Manager

BMC Helix

Undisclosed

Full Time

KL City

For partner-led accounts, partner closely with the Partner Success Manager — the Customer Success Manager owns the end-customer relationship and adoption outcomes; the Partner Success Manager owns the partner's capability to sell, deploy, and support effectively.
Own customer communication during incidents, escalations, and high-severity issues, ensuring the customer always knows what is happening and who is doing what.
Maintain a regular operating cadence with customers (weekly to monthly depending on segment) and lead Executive Business Reviews. ...

Posted

16 days ago

Customer Success Manager Customer Success Manager

Handshakes By DC Frontiers

Undisclosed

Full Time

KL City

Renewal Readiness Score: Ensure that all renewal opportunities are prepped for 90-day renewal window.
Work experience: 5 years and above experience covering Singapore & Malaysia market specially in the Customer Success, Technical Account Management, or Professional Services areas within a high-tier financial data environment.
Interpersonal Agility: The "High-EQ" ability to de-escalate frustrated clients while simultaneously gathering intelligence for product improvements. ...

Posted

16 days ago

Customer Success Manager Customer Success Manager

Oddle

Undisclosed

Full Time

Singapore

Coach merchants on attracting diners, increasing repeat visits, and building loyalty using our suite (Reservations, Ordering, Payments, Rewards, Marketing)
Coach merchants on proven strategies to attract diners, increase repeat visits, and build loyalty
Proactively identify where merchants are underutilising features and guide them toward full adoption ...

Posted

15 days ago

Customer Success Manager Customer Success Manager

Pigeonhole Live

Undisclosed

Full Time

Singapore

Identify common customer challenges and actively work with internal teams to propose better solutions
Monitor, interpret and learn customer data
Identify risks/red flags across a large segment of customers and work with at risk customers to improve their usage ...

Posted

15 days ago

Customer Success Manager Customer Success Manager

Qapita

Undisclosed

Full Time

Singapore

Creative Customer Campaigns: Develop and launch engaging campaigns to educate and nurture customers on the latest product features.
Performance Reporting: Regularly report on product adoption, usage, and customer health to our leadership team, ensuring continuous monitoring and delivering actionable insights to stakeholders.
Renewal pipeline generation: Experiment with diverse approaches to maintain a steady, qualified pipeline of renewals. ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

Sitetracker

Undisclosed

Full Time

Singapore

Exercises independent judgment in methods, techniques, and evaluation criteria for obtaining successful customer outcomes.
Proactively anticipates issues and blockers that could impact customer success and the organization in the near-future.
Provides a high-touch customer engagement that ensures continuous, increased value from Sitetracker. ...

Posted

14 days ago

Customer Success Manager Customer Success Manager

Sitetracker

Undisclosed

Full Time

Singapore

Serves as an internal consultant for industry updates and preferred Sitetracker methods of interaction.
Proactively anticipates issues and blockers that could impact the organization in the near-future, often leveraging a technical perspective.
Establish immediate high-touch engagement with your assigned customer portfolio, building foundational relationships. ...

Posted

14 days ago