1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
Showing 1,160 jobs results for
"customer service specialist"
Never miss any updates for Customer Service Specialist jobs
Manage Alert
Tribe Business Services Sdn Bhd
MYR3,000 - MYR3,000 Per Month
WFH
Malaysia
- Manage customer cases and provide regular follow-ups until successful resolution.
- Escalate technical or complex issues to the appropriate departments when required.
- Maintain accurate customer records and case updates within internal systems. ...
Posted
11 days ago
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
SGD3,500 - SGD4,000 Per Month
Singapore
- Job Description:
- Handle customer and distribution email correspondence with quality and timeliness.
- Meet SLA targets. ...
Posted
25 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
13 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
13 days ago
Undisclosed
Singapore
- To adhere to established escalation procedure and ensure all escalated cases are picked up by a Team Manager or Resolution Specialist timely.
- To solicit customer feedback to understand problem trends and highlight them to the Team Manager & Operations Manager for discussion & improvement actions.
- Perform rotating shifts on 5-day work week, covering weekends and public holidays. ...
Posted
11 days ago
Undisclosed
Petaling
- Ensure all scheduling calendars are accurate, up-to-date, and organized to prevent any gaps in service delivery.
- Systematically gather and document customer feedback and insights during your interactions.
- Customer-Centric Mindset: A strong commitment to delivering exceptional customer service and going the extra mile for users. ...
Posted
4 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Preferably 2–4 years of customer service experience, with training in frontline operations (Live Chat & Email).
- Experience working with financial institutions, fintech platforms, trading environments, or cryptocurrency products is a strong advantage.
- Preferred educational background in Finance, Economics, Mathematics, Business ...
Posted
14 days ago
SGD33,333 - SGD58,333 Per Month
Remote
- Complete all required trainings and stay informed about company news and department processes and procedures.
- Maintain a high standard of professionalism with our customers.
- Adhere to department performance goals and production standards. ...
Posted
21 days ago
Undisclosed
Singapore
- Maximising Customer Profitability
- Lead and manage customer growth & retention analysis and actions
- Upselling of K+N services and products to support customer requirements ...
Posted
2 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Assist clients with account setup, inquiries, and technical issues related to our platforms.
- Resolve client issues efficiently and effectively, ensuring a positive experience.
- Educate clients on our client's products, services, and processes to enhance their experience. ...
Posted
3 days ago
Tribe Business Services Sdn Bhd
MYR3,000 - MYR3,000 Per Month
WFH
- Follow company procedures and service standards.
- Fluent in Mandarin (written and spoken) with basic English communication skills.
- Previous experience in Customer Service, Customer Support, or a related role is preferred. ...
Posted
3 days ago
MYR3,800 - MYR4,100 Per Month
Malaysia
- Identify, investigate, and resolve customer issues in accordance with company policies and procedures.
- Ensure a high standard of customer service is maintained to achieve consistent customer satisfaction
- Opportunities for promotion ...
Posted
22 days ago
Undisclosed
WFH
Philippines
- Inspire Others to do Better — Share knowledge generously, empowering others to expand their capabilities — Pushing others to believe in themselves — Consistently setting and achieving ambitious goals
- Crush it at work & home — Consistently deliver top performance at work and equally devoted to family, ensuring both thrive — Thriving and not Dying — Powerhouse!
- Maintain high levels of customer satisfaction through timely responses and proactive outreach. ...
Posted
18 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
18 days ago
Undisclosed
- Handle customer interactions to deliver efficient and high-quality service throughout the logistics process.
- Prepare and ensure accuracy of all required shipping and operational documentation.
- Communicate effectively with international clients and partners across different regions. ...
Posted
25 days ago
Customer Service Specialist (BPO - July - August Intake) Customer Service Specialist (BPO - July - August Intake)
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,500 - MYR5,500 Per Month
KL City
- Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
- Able to work in a rotating shift (2 days off)
- Minimum Diploma is required ...
Posted
25 days ago
SGD2,700 - SGD2,700 Per Month
Singapore
- Protect Customer Trust - You’ll uphold the confidentiality of customer information at all times. Our customers trust us with sensitive financial data, and that trust is non-negotiable.
- Use AI and Technology to Do Better Work - Whether it’s using AI to draft faster responses, analyse customer sentiment, identify trends in support tickets, or automate repetitive tasks – we want someone who sees these tools as a way to raise the bar, not a threat to their job. You’ll experiment, learn, and integrate what works into your daily routine.
- Intelligent and attentive. You absorb new information quickly, pay close attention to detail, and take pride in giving accurate, complete answers. You don’t skim – you understand. ...
Posted
24 days ago
Undisclosed
Singapore
- Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;
- Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.
- Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; ...
Posted
10 days ago
Undisclosed
- SGD - Singapore Dollar
- USD - US Dollar
- AUD - Australian Dollar ...
Posted
22 days ago
Undisclosed
台灣
- Handle customer complaints and work with technical and operations teams to resolve them.
- Guide customers to follow company policies and platform rules.
- Contribute to customer satisfaction and retention by providing consistent, high-quality support. ...
Posted
11 days ago
Undisclosed
Singapore
- Evidence Validation: Conduct rigorous audits of Proof of Delivery (POD) against SOPs to validate delivery claims and resolve disputes fairly.
- SLA Management: Ensure all assigned tickets are handled within strict turnaround times (TAT), maintaining the gold standard for SPX service levels.
- Reporting & Analytics: Compile weekend performance data and provide "voice of the customer" insights to the Operational Excellence team to improve long-term processes. ...
Posted
25 days ago
SGD3,000 - SGD3,500 Per Month
Changi
- Negotiate rates with carriers/liners/agents
- Handling bookings with shipping lines/airlines & co-loaders
- Follow up on export/import/cross trade shipments and updating of shipping status ...
Posted
22 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Negotiate rates with carriers/liners/agents
- Handling bookings with shipping lines/airlines & co-loaders
- Follow up on export/import/cross trade shipments and updating of shipping status ...
Posted
22 days ago
Undisclosed
Malaysia
- Assist in maintaining and improving internal knowledge bases, workflows, and customer service processes
- Collaborate with internal teams (e.g., Product, Technical, and Operations teams) to resolve customer concerns efficiently
- Work on a rotational shift schedule, including weekends and public holidays ...
Posted
9 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Structured 1-on-1 mentorship and training
- Clear leadership progression pathway
- Local and overseas exposure opportunities ...
Posted
18 days ago
Undisclosed
WFH
Manila
- Relay documents and information between customers and internal teams, ensuring accuracy and avoiding duplication.
- Track open tasks, follow up on outstanding items, and close completed work without prompting.
- Identify inconsistencies (e.g., wrong addresses, mismatched names, duplicates) and flag or resolve them proactively. ...
Posted
18 days ago
Undisclosed
KL City
- Detail-oriented with a strong awareness of compliance and internal procedures.
- Proficient in Arabic and English languages (both spoken and written).
- Engage new and prospective clients through company-approved communication channels. ...
Posted
19 days ago
Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur
Savior Artigos Texteis Lda
Undisclosed
Sungai Lalang
- Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
- C1 level Mandarin proficiency.
- B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
13 days ago
Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur
Savior Artigos Texteis Lda
Undisclosed
- Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
- C1 level Mandarin proficiency.
- B2 level English proficiency in reading, writing, speaking, and listening. ...
Posted
13 days ago
Browse Location:
More Location
Browse Company:
More Companies
Browse "customer service specialist" Job By:
Browse "customer service specialist" Job By:
More Industries