1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer service specialist"
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Manage Alert
Undisclosed
Malaysia
- Prepare, update, and maintain accurate documentation for customer orders and shipments.
- Analyse and report sales order data to help monitor delivery performance and support on-time delivery.
- Support forecasting and management of order book conversation to improve planning and customer fulfilmnet. ...
Posted
24 days ago
SGD5,500 - SGD7,500 Per Month
Central
- Work with passionate teammates who value innovation, collaboration, and customer success.
- Grow your career in a culture that champions continuous learning and fast career development.
- Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere. ...
Posted
21 days ago
Undisclosed
Singapore
- Evidence Validation: Conduct rigorous audits of Proof of Delivery (POD) against SOPs to validate delivery claims and resolve disputes fairly.
- SLA Management: Ensure all assigned tickets are handled within strict turnaround times (TAT), maintaining the gold standard for SPX service levels.
- Reporting & Analytics: Compile weekend performance data and provide "voice of the customer" insights to the Operational Excellence team to improve long-term processes. ...
Posted
3 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved issues to the appropriate department when necessary.
- Meet service quality standards and performance targets. ...
Posted
25 days ago
Undisclosed
KL City
- Why Join Us?
- • Salary up to RM 9,500 (based on experience/JLPT)
- • Visa sponsorship + flight + 2-week hotel stay (for expats) ...
Posted
21 days ago
Undisclosed
Singapore
- Ensure that customer’s complaints/feedbacks are well investigated, resolved, and escalating the complaints/feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
- Ensure the availability of certificate of analysis/compliance, applying inspection status.
- Prepare, generate and disseminate customer’s reports on timely and accurately manner. ...
Posted
a month ago
SGD2,100 - SGD2,100 Per Month
Singapore
- Apply collection best practices and relevant strategies to improve collection effectiveness
- Arrange and negotiate payment plans with customers to facilitate debt recovery
- Perform administrative duties related to enquiries and accounts monitoring to support collection processes ...
Posted
3 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Maintain accurate records of customer interactions and transactions.
- Escalate unresolved issues to the appropriate department when necessary.
- Meet service quality standards and performance targets. ...
Posted
25 days ago
Undisclosed
- Escalate necessary requests to other departments / staff members as required.
- Liaise with Brokers
- Answer questions related to credit policy / processes for submitting applications. ...
Posted
7 days ago
Undisclosed
Singapore
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
a day ago
Undisclosed
KL City
- Good Analytical Skills to identify patterns in customer issues, suggest improvements, and support data-driven decision-making.
- Relevant experience in a customer-facing role, ideally within technology or SaaS environments.
- Ability to work on-site in Singapore, manage multiple priorities, and remain calm under pressure. ...
Posted
8 days ago
Customer Service Specialist (Mechanical Engineering- West) Customer Service Specialist (Mechanical Engineering- West)
GMP TECHNOLOGIES (S) PTE LTD
SGD4,000 - SGD4,000 Per Month
Singapore
- · Develop deep understanding of customer business, applications, and buying behaviour to deliver tailored support.
- · Manage quotations, sales orders, and change requests, including complex and high-value transactions.
- · Interpret and validate technical requirements such as part numbers, configurations, and specifications. ...
Posted
17 days ago
Customer Service Specialist (Mechanical Engineering- West) Customer Service Specialist (Mechanical Engineering- West)
Gmp Technologies (s) Pte Ltd
SGD4,000 - SGD5,000 Per Month
Central
- · Develop deep understanding of customer business, applications, and buying behaviour to deliver tailored support.
- · Manage quotations, sales orders, and change requests, including complex and high-value transactions.
- · Interpret and validate technical requirements such as part numbers, configurations, and specifications. ...
Posted
17 days ago
MYR2,100 - MYR3,000 Per Month
George Town
- Identify and drive process improvements for a better customer experience and higher productivity.
- Adhere to standard operating guidelines (SOPs) and work as a team to achieve targets and SLAs.
- Minimum Diploma in any discipline. ...
Posted
10 days ago
MYR2,100 - MYR3,000 Per Month
George Town
- Identify and drive process improvements for a better customer experience and higher productivity.
- Adhere to standard operating guidelines (SOPs) and work as a team to achieve targets and SLAs.
- Minimum Diploma in any discipline. ...
Posted
10 days ago
Undisclosed
KL City
- Clear career progression opportunities to Team Lead or QA roles
- Provide exceptional customer support to Japanese-speaking clients
- Handle inquiries and resolve issues through multiple communication channels ...
Posted
14 days ago
Undisclosed
KL City
- Clear career progression opportunities to Team Lead or QA roles
- Provide exceptional customer support to Japanese-speaking clients
- Handle inquiries and resolve issues through multiple communication channels ...
Posted
14 days ago
SGD2,800 - SGD3,500 Per Month
Islandwide (Singapore)
- Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
- Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
- Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements. ...
Posted
14 days ago
Undisclosed
- Global Organization
- Manage customer enquiries and provide professional support throughout the customer lifecycle
- Support end-to-end order management from order placement through delivery ...
Posted
5 days ago
Undisclosed
Singapore
- Work collaboratively with other support specialists to resolve customer questions and issues
- Work continuously to document the details of each interaction in Salesforce to easily research customer issues and to inform product improvements
- Partner with global teams to ensure continuous support availability during required business hours ...
Posted
14 days ago
Undisclosed
Singapore
- To adhere to established escalation procedure and ensure all escalated cases are picked up by a Team Manager or Resolution Specialist timely.
- To solicit customer feedback to understand problem trends and highlight them to the Team Manager & Operations Manager for discussion & improvement actions.
- Perform rotating shifts on 5-day work week, covering weekends and public holidays. ...
Posted
9 days ago
Undisclosed
Singapore
- To solicit customer feedback to understand problem trends and highlight them to the Team Manager & Operations Manager for discussion & improvement actions.
- Perform rotating shifts on 5-day work week, covering weekends and public holidays.
- Related experience in customer / client service or middle and back office operations in banking is preferred. ...
Posted
9 days ago
MYR3,500 - MYR5,000 Per Month
- Document system bugs clearly and escalate technical issues to development.
- Build and maintain a library of user training guides.
- Requirements: ...
Posted
2 days ago
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
SGD3,500 - SGD3,500 Per Month
Singapore
- Support administrative tasks related to email communications.
- Work with manager in emails reduction initiatives and participate in process improvement efforts.
- Strong command of the English (spoken and written) and attentive to details ...
Posted
23 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
7 days ago
CHARLES RIVER ENDOTOXIN AND MICROBIAL DETECTION SINGAPORE PTE. LTD.
SGD4,000 - SGD4,000 Per Month
Singapore
- Deliver basic instrument orientation and user training at customer sites; support product demonstrations when requested.
- Capture and relay customer insights (use cases, pain points) to commercial sales or relevant stakeholders to support revenue growth and customer retention.
- Execute troubleshooting, repair, preventive maintenance, calibration, and qualification of instrument systems per SOPs—either in-house (depot) or at customer sites. ...
Posted
6 days ago
PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED
SGD3,500 - SGD4,000 Per Month
Singapore
- Job Description:
- Handle customer and distribution email correspondence with quality and timeliness.
- Meet SLA targets. ...
Posted
24 days ago
Tribe Business Services Sdn Bhd
MYR3,000 - MYR3,000 Per Month
WFH
Malaysia
- Manage customer cases and provide regular follow-ups until successful resolution.
- Escalate technical or complex issues to the appropriate departments when required.
- Maintain accurate customer records and case updates within internal systems. ...
Posted
10 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
11 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
11 days ago
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