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1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer service specialist"
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JJ CONSULTING SERVICES
SGD2,000 - SGD2,000 Per Month
Singapore
- You will attend to passengers at arrival claims with mishandled and damaged baggage.
- • Raise reports of mishandled and damaged bags, in according to the various airline requirements.
- • Trace mishandled baggage and keep passengers informed of the tracing status ...
Posted
5 days ago
SGD2,100 - SGD2,100 Per Month
Singapore
- Apply collection best practices and relevant strategies to improve collection effectiveness
- Arrange and negotiate payment plans with customers to facilitate debt recovery
- Perform administrative duties related to enquiries and accounts monitoring to support collection processes ...
Posted
14 days ago
Undisclosed
Singapore
- To ensure compliance with all customer contractual obligations on the part of the company.
- To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner
- To manage + process received orders in the system, handing them over to the warehouse operations team for completion ...
Posted
25 days ago
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
4 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Close monitoring of business-related activities till complete closure.
- Coordinate with other departments in resolving problems, expediting orders and managing shipment schedules.
- Handle customers' enquiries including managing customer relationship; know when to escalate an issue to higher management. ...
Posted
5 days ago
Undisclosed
KL City
- Support Channels: 100% text-based support (App chat, emails, and tickets) — no phone support is required.
- Working Hours: You will need to cover the "local golden hours" (afternoon and evening peak times) of the users in your specific language region. Candidates must be willing to accept shift work, which will involve specific time windows (including late-night or early-morning shifts in Malaysia Time).
- Language Skills: Native or near-native written proficiency in your target language, plus fluent English for internal communication and training. ...
Posted
9 days ago
Undisclosed
Hong Kong
- Handling customer inquiries and resolving issues promptly and accurately.
- Performing daily cash transaction processing and reconciliation.
- Ensuring compliance with regulatory requirements and company policies. ...
Posted
2 days ago
Undisclosed
- Escalate necessary requests to other departments / staff members as required.
- Liaise with Brokers
- Answer questions related to credit policy / processes for submitting applications. ...
Posted
19 days ago
Undisclosed
Malaysia
- Resolve customer issues and complaints in a timely and professional manner
- Work closely with internal teams (Sales, Support, Operations) to improve customer satisfaction
- Monitor customer feedback and help improve services and processes ...
Posted
2 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- · Be an approachable point of contact of order and delivery schedule for the Managers.
- Key Responsibilities:
- System Data and Report Management ...
Posted
a day ago
Undisclosed
- Global Organization
- Manage customer enquiries and provide professional support throughout the customer lifecycle
- Support end-to-end order management from order placement through delivery ...
Posted
17 days ago
MYR3,500 - MYR5,000 Per Month
- Document system bugs clearly and escalate technical issues to development.
- Build and maintain a library of user training guides.
- Requirements: ...
Posted
13 days ago
Undisclosed
KL City
- Good Analytical Skills to identify patterns in customer issues, suggest improvements, and support data-driven decision-making.
- Relevant experience in a customer-facing role, ideally within technology or SaaS environments.
- Ability to work on-site in Singapore, manage multiple priorities, and remain calm under pressure. ...
Posted
20 days ago
EUPHORIA ORGANIZATION PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- What we offer:• Training and mentorship provided• A collaborative team environment• Exposure to marketing and sales campaigns• Opportunities for growth and development
- Apply here and we will reach out to you regarding your application.
Posted
6 days ago
MYR2,100 - MYR3,000 Per Month
George Town
- Identify and drive process improvements for a better customer experience and higher productivity.
- Adhere to standard operating guidelines (SOPs) and work as a team to achieve targets and SLAs.
- Minimum Diploma in any discipline. ...
Posted
22 days ago
MYR2,100 - MYR3,000 Per Month
George Town
- Identify and drive process improvements for a better customer experience and higher productivity.
- Adhere to standard operating guidelines (SOPs) and work as a team to achieve targets and SLAs.
- Minimum Diploma in any discipline. ...
Posted
22 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- Maintain accurate customer records using internal systems
- Deliver high-quality customer service while meeting performance standards
- Build positive relationships through professional and timely support ...
Posted
7 days ago
Undisclosed
Singapore
- Own the profitability management and lead improvement actions through internal collaboration
- Commercial financial management to support resolution of bad debt issues
- Commercial communication incl. customer promise impact ...
Posted
10 days ago
Undisclosed
Petaling
- Ensure all scheduling calendars are accurate, up-to-date, and organized to prevent any gaps in service delivery.
- Systematically gather and document customer feedback and insights during your interactions.
- Customer-Centric Mindset: A strong commitment to delivering exceptional customer service and going the extra mile for users. ...
Posted
14 days ago
CHARLES RIVER ENDOTOXIN AND MICROBIAL DETECTION SINGAPORE PTE. LTD.
SGD4,000 - SGD4,000 Per Month
Singapore
- Deliver basic instrument orientation and user training at customer sites; support product demonstrations when requested.
- Capture and relay customer insights (use cases, pain points) to commercial sales or relevant stakeholders to support revenue growth and customer retention.
- Execute troubleshooting, repair, preventive maintenance, calibration, and qualification of instrument systems per SOPs—either in-house (depot) or at customer sites. ...
Posted
18 days ago
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- For Native Speakers:Japanese Nationality or Native Japanese speakers who are fully bilingual in both English and Japanese.
- For Non-Native Speakers:Must possess a JLPT N1 certification to qualify as a Japanese Interpreter.(Note: JLPT N2 or below is not acceptable).
- Candidates must come from an inbound or call center background. ...
Posted
18 days ago
Undisclosed
Singapore
- Maximising Customer Profitability
- Lead and manage customer growth & retention analysis and actions
- Upselling of K+N services and products to support customer requirements ...
Posted
12 days ago
Undisclosed
台灣
- You will contribute to Voice of Customer: tagging patterns, flagging product gaps, and turning daily observations into insights that reach Product and Leadership
- You will use Intercom as your primary support tool and Slack for internal communication, working closely with the MailerLite Support Team and other internal teams
- You will help improve self-serve resources: flagging knowledge base gaps, contributing to macros and documentation to reduce repeat contacts and scale quality ...
Posted
7 days ago
Undisclosed
Hong Kong
- Job: Customer Service
- Schedule: Regular
- Employee Status: Full time
Posted
5 days ago
Undisclosed
Singapore
- To adhere to established escalation procedure and ensure all escalated cases are picked up by a Team Manager or Resolution Specialist timely.
- To solicit customer feedback to understand problem trends and highlight them to the Team Manager & Operations Manager for discussion & improvement actions.
- Perform rotating shifts on 5-day work week, covering weekends and public holidays. ...
Posted
20 days ago
Undisclosed
Singapore
- To solicit customer feedback to understand problem trends and highlight them to the Team Manager & Operations Manager for discussion & improvement actions.
- Perform rotating shifts on 5-day work week, covering weekends and public holidays.
- Related experience in customer / client service or middle and back office operations in banking is preferred. ...
Posted
20 days ago
Tribe Business Services Sdn Bhd
MYR3,000 - MYR3,000 Per Month
WFH
- Follow company procedures and service standards.
- Fluent in Mandarin (written and spoken) with basic English communication skills.
- Previous experience in Customer Service, Customer Support, or a related role is preferred. ...
Posted
13 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Assist clients with account setup, inquiries, and technical issues related to our platforms.
- Resolve client issues efficiently and effectively, ensuring a positive experience.
- Educate clients on our client's products, services, and processes to enhance their experience. ...
Posted
13 days ago
Undisclosed
KL City
- Accurately record, track, and follow up on customer feedback and issues to ensure timely resolution
- Assist in maintaining and improving internal knowledge bases, workflows, and customer service processes
- Collaborate with internal teams (e.g., Product, Technical, and Operations teams) to resolve customer concerns efficiently ...
Posted
5 days ago
SGD2,800 - SGD3,500 Per Month
Islandwide (Singapore)
- Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
- Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
- Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements. ...
Posted
25 days ago
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