1,100+ Customer Service Specialist Jobs in Malaysia | Job Vacancies | July 2026

Evidence Validation: Conduct rigorous audits of Proof of Delivery (POD) against SOPs to validate delivery claims and resolve disputes fairly.
SLA Management: Ensure all assigned tickets are handled within strict turnaround times (TAT), maintaining the gold standard for SPX service levels.
Reporting & Analytics: Compile weekend performance data and provide "voice of the customer" insights to the Operational Excellence team to improve long-term processes. ...

Posted

a month ago

WXG - Customer Service Specialist - Korean Speaker (3rd Party Contract -1 Year Renewable) WXG - Customer Service Specialist - Korean Speaker (3rd Party Contract -1 Year Renewable)

Tencent

Undisclosed

全职

Malaysia

Assist in maintaining and improving internal knowledge bases, workflows, and customer service processes
Collaborate with internal teams (e.g., Product, Technical, and Operations teams) to resolve customer concerns efficiently
Work on a rotational shift schedule, including weekends and public holidays ...

Posted

11 days ago

Customer Relations Specialist (Entry-level) Customer Relations Specialist (Entry-level)

STAR RECRUITER

SGD3,000 - SGD3,000 每月

兼职, 全职

Singapore

Structured 1-on-1 mentorship and training
Clear leadership progression pathway
Local and overseas exposure opportunities ...

Posted

20 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Sungai Lalang

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Sungai Petani

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Cyberjaya

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Sepang

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Customer Support Specialist | Remote Customer Support Specialist | Remote

OpsArmy Careers

Undisclosed

全职, 居家办公

WFH

Manila

Relay documents and information between customers and internal teams, ensuring accuracy and avoiding duplication.
Track open tasks, follow up on outstanding items, and close completed work without prompting.
Identify inconsistencies (e.g., wrong addresses, mismatched names, duplicates) and flag or resolve them proactively. ...

Posted

20 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Sungai Buloh

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Taman Selayang

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Customer Relations Specialist - Freight Services Customer Relations Specialist - Freight Services

Alliance 21 Pte Ltd

SGD3,000 - SGD3,500 每月

全职

Changi

Negotiate rates with carriers/liners/agents
Handling bookings with shipping lines/airlines & co-loaders
Follow up on export/import/cross trade shipments and updating of shipping status ...

Posted

24 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Kajang

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Subang Jaya

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Balakong

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Semporna

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Ampang Jaya Municipal Council

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Selayang

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Cheras

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Sungai Besar

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Semenyih

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Putrajaya

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Dengkil

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Seri Kembangan

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

KL City

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Sungai Siput

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Shah Alam

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Kota Kinabalu

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Savior Artigos Texteis Lda

Undisclosed

全职

Port Klang

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

15 days ago

Customer Relations Specialist - Freight Services Customer Relations Specialist - Freight Services

ALLIANCE 21 PTE. LTD.

SGD3,000 - SGD3,000 每月

全职

Singapore

Negotiate rates with carriers/liners/agents
Handling bookings with shipping lines/airlines & co-loaders
Follow up on export/import/cross trade shipments and updating of shipping status ...

Posted

24 days ago