The Precious Seed Management Sdn. Bhd. (Just Pets Megastore) Hiring! Full Time Catering Supervisor in Selangor, Earn up to MYR 4,500 - Ricebowl

Minimum 2–3 years of experience in the F&B industry, with at least 2 years in a supervisory or team leader role.

Candidates with hotel, buffet, or banquet service experience will be an added advantage.

Strong leadership skills with the ability to supervise, coach, and motivate a team.

Good problem-solving and decision-making skills, especially in handling customer issues.

Excellent communication and interpersonal skills.

Hands-on, proactive, and willing to lead by example on the floor.

Basic knowledge of outlet operations including stock control, ordering, and staff scheduling.

Ability to multitask and perform under pressure in a fast-paced, high-volume environment.

Knowledge of hygiene, food safety, and service standards.

Willing to work shifts, weekends, and public holidays.

Positive attitude, strong sense of responsibility, and passion for hospitality.

Willingness to grow into a more senior role (Assistant Manager / Manager) over time.

Supervise and lead the service team during shifts, ensuring smooth and efficient day-to-day operations.

Assist in staff scheduling and manpower planning to ensure sufficient coverage, especially during peak periods and buffet service.

Train, mentor, and motivate staff to maintain high service standards, particularly in buffet and high-volume service environments.

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.

Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.

Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards.

Assist in monitoring inventory, stock control, and ordering of supplies.

Support outlet performance by monitoring daily operations, service quality, and basic cost awareness (e.g. wastage control).

Assist management in promotions, events, and initiatives to drive sales and customer engagement.

Maintain hygiene, safety, and cleanliness standards in compliance with company SOP and food safety regulations.

Perform other ad-hoc duties as assigned by management.