300+ Customer Service Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Customer Service Communication Skills

Near Train Station

Respond to customer inquiries and resolve complaints or issues with a positive attitude
Collaborate with kitchen and management teams to ensure smooth service flow
Support promotional activities and upsell menu items when appropriate ...

Posted

2 days ago

Food and Beverage Supervisor Food and Beverage Supervisor

Sushi Tei Malaysia Sdn Bhd

MYR2,000 - MYR5,000 Per Month

Customer Service Communication Skills

Near Train Station

Respond to customer inquiries and resolve complaints or issues with a positive attitude
Collaborate with kitchen and management teams to ensure smooth service flow
Support promotional activities and upsell menu items when appropriate ...

Posted

2 days ago

Restaurant Supervisor Restaurant Supervisor

Sushi Tei Malaysia Sdn Bhd

MYR2,000 - MYR5,000 Per Month

Customer Service Communication Skills

Near Train Station

Respond to customer inquiries and resolve complaints or issues with a positive attitude
Collaborate with kitchen and management teams to ensure smooth service flow
Support promotional activities and upsell menu items when appropriate ...

Posted

2 days ago

Operations Supervisor Operations Supervisor

PCA Group Sdn. Bhd.

MYR4,500 - MYR6,500 Per Month

Near Train Station

Strong leadership, communication, problem-solving, and people management skills.
Able to work in a fast-paced environment and travel between outlets when required.
Strong understanding of outlet KPI, SOP compliance, inventory control, and manpower management. ...

Cafe Manager Cafe Manager

Posted

18 days ago

PCA Group Sdn. Bhd.

MYR4,500 - MYR6,500 Per Month

Near Train Station

Strong leadership, communication, problem-solving, and people management skills.
Able to work in a fast-paced environment and travel between outlets when required.
Strong understanding of outlet KPI, SOP compliance, inventory control, and manpower management. ...

Assistant Operations Manager Assistant Operations Manager

Posted

18 days ago

PCA Group Sdn. Bhd.

MYR4,500 - MYR6,500 Per Month

Near Train Station

Strong leadership, communication, problem-solving, and people management skills.
Able to work in a fast-paced environment and travel between outlets when required.
Strong understanding of outlet KPI, SOP compliance, inventory control, and manpower management. ...

Restaurant Manager Restaurant Manager

Posted

18 days ago

PCA Group Sdn. Bhd.

MYR4,500 - MYR6,500 Per Month

Near Train Station

Strong leadership, communication, problem-solving, and people management skills.
Able to work in a fast-paced environment and travel between outlets when required.
Strong understanding of outlet KPI, SOP compliance, inventory control, and manpower management. ...

Food Service Manager Food Service Manager

Posted

18 days ago

PCA Group Sdn. Bhd.

MYR4,500 - MYR6,500 Per Month

Near Train Station

Strong leadership, communication, problem-solving, and people management skills.
Able to work in a fast-paced environment and travel between outlets when required.
Strong understanding of outlet KPI, SOP compliance, inventory control, and manpower management. ...

Posted

18 days ago

KOSSA PTE. LTD.

SGD3,500 - SGD3,500 Per Month

Singapore

Develop and implement customer service policies and best practices.
Monitor KPIs such as response time, resolution rate, and customer satisfaction scores (CSAT).
Analyze customer feedback to identify service improvement opportunities. ...

Posted

a month ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Responding to customer service issues in a timely manner.
· Creating effective customer service procedures, policies, and standards.
· Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...

Posted

a month ago

MARTINO AGENCY

SGD7,000 - SGD7,000 Per Month

Singapore

· Responding to customer service issues in a timely manner.
· Creating effective customer service procedures, policies, and standards.
· Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...

Posted

23 days ago

MARTINO AGENCY

SGD7,000 - SGD7,000 Per Month

Singapore

· Train, mentor, and develop customer support representatives.
· Handle customer escalations and complex service issues.
· Develop and implement customer service policies and best practices. ...

Posted

23 days ago

SH COGENT LOGISTICS PTE LTD

SGD4,200 - SGD4,200 Per Month

Singapore

Collaborate cross-functionally with operations, sales, and other departments to ensure seamless service delivery
Provide training and coaching to customer service staff to continuously improve their skills and knowledge
Maintain a thorough understanding of the company's transportation services, industry regulations, and client requirements ...

Posted

23 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Take ownership of customers issues and follow problems through toresolution
· Set a clear mission and deploy strategies focused towards that mission
· Develop service procedures, policies and standards ...

Posted

23 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Train, mentor, and develop customer support representatives.
· Handle customer escalations and complex service issues.
· Develop and implement customer service policies and best practices. ...

Posted

23 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Responding to customer service issues in a timely manner.
· Creating effective customer service procedures, policies, and standards.
· Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...

Posted

23 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Respond to customer service issues in a timely manner.
· Create effective customer service procedures, policies, and standards.
· Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...

Posted

23 days ago

Iot Manufacturing Sdn Bhd

MYR7,310 - MYR13,000 Per Month

Pasir Gudang

Address customer inquiries and complaints with professionalism, ensuring a prompt and satisfactory resolution. Continuously monitor and improve customer service processes to enhance overall satisfaction and operational efficiency.
Analyse customer feedback to identify areas for improvement and implement solutions that enhance the customer experience.
Maintain comprehensive records of customer interactions, orders, and feedback, ensuring accuracy and accessibility for future reference. ...

Posted

23 days ago

IOT MANUFACTURING SDN BHD

MYR7,310 - MYR13,000 Per Month

Pasir Gudang

Address customer inquiries and complaints with professionalism, ensuring a prompt and satisfactory resolution. Continuously monitor and improve customer service processes to enhance overall satisfaction and operational efficiency.
Analyse customer feedback to identify areas for improvement and implement solutions that enhance the customer experience.
Maintain comprehensive records of customer interactions, orders, and feedback, ensuring accuracy and accessibility for future reference. ...

Posted

23 days ago

DNATA SINGAPORE PTE. LTD.

SGD4,500 - SGD4,500 Per Month

Singapore

Oversee ground handling systems and technology to support operational efficiency.
Monitor real-time operations (e.g., DOCC) and adjust plans to maintain service continuity.
Drive continuous improvement initiatives to enhance service standards and operational performance. ...

Posted

21 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Customer service manager Customer service manager

Singapore

· Responding to customer service issues in a timely manner.
· Creating effective customer service procedures, policies, and standards.
· Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...

Posted

21 days ago

MR & MRS KUMAR'S TEXTILES & CURTAINS PTE. LTD.

SGD3,500 - SGD3,500 Per Month

Singapore

Performance Evaluation: Conduct regular appraisal reviews, monitor individual KPIs, and provide active coaching.
Burnout Mitigation: Manage team shift rotations and workloads to maintain healthy team morale. [1, 2]
Standard Setting: Establish company-wide customer service benchmarks, policies, and response protocol baselines. ...

Posted

9 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Take ownership of customers issues and follow problems through toresolution
· Set a clear mission and deploy strategies focused towards that mission
· Develop service procedures, policies and standards ...

Posted

20 days ago

International Workplace Group Plc

Undisclosed

KL City

Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.
a fun, challenging and rewarding career. ...

Posted

17 days ago

DARLING DARLING PTE. LTD.

SGD3,800 - SGD3,800 Per Month

Singapore

Manage staff schedules and resources to ensure coverage during late working hours
Adapt to evolving business needs by performing additional tasks as assigned
Experience in customer service management, including team leadership and staff management ...

Posted

17 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Respond to customer service issues in a timely manner.
· Create effective customer service procedures, policies, and standards.
· Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...

Posted

16 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Train, mentor, and develop customer support representatives.
· Handle customer escalations and complex service issues.
· Develop and implement customer service policies and best practices. ...

Posted

16 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Singapore

· Take ownership of customers issues and follow problems through toresolution
· Set a clear mission and deploy strategies focused towards that mission
· Develop service procedures, policies and standards ...

Posted

16 days ago

MARTINO AGENCY

SGD7,000 - SGD7,000 Per Month

Singapore

· Respond to customer service issues in a timely manner.
· Create effective customer service procedures, policies, and standards.
· Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...

Posted

16 days ago

AVENUE K PTE. LTD.

SGD7,000 - SGD7,000 Per Month