⁠Maintain a positive, empathetic and professional attitude towards customers at all times.

Follow up with customers after service in order to keep them engaged and ask if there's any way you can help.

Communicating and coordinating with colleagues as necessary. ...

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening ...

⁠Maintain a positive, empathetic and professional attitude towards customers at all times.

Follow up with customers after service in order to keep them engaged and ask if there's any way you can help.

Communicating and coordinating with colleagues as necessary. ...

We aim to be one of leading Electrical Material & Service provider to Oil Gas Industries in East Malaysia.

Responsibilities:

Deliver comprehensive information about products or services to customers.

Address inquiries and assist customers effectively with their requirements. ...

Tasks & responsibilities

Provide product and services information

Answer questions and assist customers with their needs ...

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening ...

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas ...

* Respond to customer inquiries and requests through various channels (livechats and texts)

* Ability to maintain discretion as our clients value privacy

* Resolve customer issues efficiently and professionally, aiming for high satisfaction ...

Provide excellent frontline service with professionalism.

Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals.

Requirement: ...

Tasks & responsibilities

Provide product and services information

Answer questions and assist customers with their needs ...

Tribe now seeks Customer Service Representatives to provide assistance for customers of our

largest mobile gaming client (Tencent).

In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Tribe center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day. ...

Ensure all exchange and delivery pick up is updated accordingly without missed.

Ensure odometer from physical unit is tally with Car Pro system.

Attend vehicle check out & check in from customer ...

• Identify the level of technical knowledge and adjust technical communications to solve customer’s problem

• Diagnosing system errors and other issues

• Following up with customers to ensure full resolution of issues ...

Liaise with Logistics on consumables delivery matters

Ensure collection of empty toner carriage by liaising with customers and Logistics

Log in service calls into corporate system ...

Positive and professional attitude

Attention to detail

Respond promptly to customer inquiries ...

3. Responsible to help team member answer all question or complaint from customer if team cannot answer.

4. Report to Management all solution or outcome regarding issue arises from customer.

5. Update job and Hand over job properly if take leave. ...

Wholly owned subsidiary of ASTEEL Resources Sdn Bhd undertake the manufacturing and sales of a wide range of metal roofing products which includes Yundek, Nalca roof, Yundek full curve, Yundek crimp curve, Aidyl roof, V-dek, Lokpro-670, Ceiling panel CCP 100 and all roofing accessories.

Ensure all exchange and delivery pick up is updated accordingly without missed.

Ensure odometer from physical unit is tally with Car Pro system.

Attend vehicle check out & check in from customer ...

Problem Solving

Emotional Intelligence

Service Orientation

Problem Solving

Emotional Intelligence

Service Orientation

Problem Solving

Emotional Intelligence

Service Orientation

Problem Solving

Emotional Intelligence

Service Orientation

-Contact feeder operators or carriers to book for feeder space and provide documents needed.

-Communicate with agent to ensure workflows in accordance with agent's standard operating procedures.

-Monitor sub-agent's arrangement and workflow to ensure jobs done accordingly and smoothly. ...