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900+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries
Showing 979 jobs results for
"customer service"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Maintain up-to-date, comprehensive knowledge of company products, platform features, policies, and applicable regulatory requirements.
- Communicate clearly and professionally with customers and internal stakeholders throughout the case lifecycle.
- Identify root causes of recurring issues and surface findings to team leads and QA to strengthen processes and prevent recurrence. ...
Posted
23 days ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
23 days ago
Undisclosed
KL City
- Ensure a positive customer experience.
- Degree/ Diploma holders with at least 1 year of experience in a Call Center or Customer Service environment. Fresh graduates are encouraged to apply.
- Strong problem-solving and analytical skills. ...
Posted
a month ago
Undisclosed
KL City
- Build trust and confidence through professional and empathetic communication
- Ensure every customer interaction leaves a positive impression
- Investigate issues thoroughly and think beyond surface-level answers ...
Posted
a month ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
13 days ago
OTT CREATION MARKETING
Undisclosed
KL City
- Escalate complex issues and ensure resolution within SLA
- TeleRia & Digital Channel Management
- Manage TeleRia customer communications ...
Posted
a month ago
Wilhelmsen Ships Service
Undisclosed
KL City
- May receive assignments from senior support personnel as required
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
19 days ago
Undisclosed
KL City
- Coordinate with warehouse, delivery, and internal teams to ensure timely and smooth order fulfilment.
- Update customers on order and delivery status and resolve basic issues; escalate complex cases when needed.
- Handle after-sales matters such as exchanges, refunds, and returns according to company policy. ...
Posted
a month ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
14 days ago
Undisclosed
KL City
- Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
- Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
- Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...
Posted
14 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
KL City
- Salary:
- * Degree/Diploma holder with >1 year CC experience: *RM3,300*
- * Degree/Diploma holder with 2 years CC experience: *RM3,000* ...
Posted
a month ago
Undisclosed
KL City
- At least a bachelor’s degree or diploma holder in any related field.
- Minimum 2 years of experience in a customer service/support role.
- Strong communication skills in both English and Bahasa Malaysia ...
Posted
14 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
a month ago
Undisclosed
KL City
- Take over cases when bot or self-service cannot resolve them
- Apply correct tagging, routing, and documentation
- Flag repeated customer confusion, broken flows, and recurring issues ...
Posted
15 days ago
Undisclosed
KL City
- Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
- Assist in calling up customers for service / sales interactions ...
Posted
15 days ago
客戶服務專員 Customer Service Executive (Rotational Shift) 客戶服務專員 Customer Service Executive (Rotational Shift)
IFAST Global Bank Limited
Undisclosed
KL City
- 协调相关部门解决问题并处理投诉。
- 汇总客户反馈，提升服务质量。
- 愿意接受 24/7 轮班制工作安排，包括夜班、周末和节假日。 ...
Posted
15 days ago
Undisclosed
KL City
- Manage, operate and comply to DHL Centre of Excellence Standards for Customer Service by having Best Day Everday.
- Prepare daily, weekly and monthly reports on Customer Service Performance for submission to Country Management and Regional Office Management and RO.
- Build a data base on individual Customer Service Advisors to track and drive improvement in performance. ...
Posted
a month ago
Product Solution Administrator (Multilingual Customer Service) Product Solution Administrator (Multilingual Customer Service)
KEF | Kent Engineering & Foundry
Undisclosed
KL City
- Collaborate with end users, B2B service partners, and internal teams on follow-ups including RMAs, parts ordering, and service coordination
- Adhere to company requirements, policies, guidelines, and procedures at all times
- Handle customer data with care, ensuring strict protection of personal privacy ...
Posted
15 days ago
Undisclosed
KL City
- Coach, support and guide junior executives.
- Monitor service quality and identify process improvements.
- Handle high complexity and complaint cases. ...
Posted
4 days ago
MYR1,900 - MYR1,900 Per Month
- Receive complaints and feedback from customers
- Assist marketing service to consolidate and promote hospital services and facility information i.e. promotions, package via brochures and pamphlets.
- Register, screen and assign patients to the appropriate wards/consultants. ...
Posted
15 days ago
Undisclosed
KL City
- Exposure to Phone, Chat, and Email Support
- Professional Training and Onboarding
- Career Growth and Development Opportunities ...
Posted
6 days ago
Undisclosed
KL City
- • 通过电话、邮件或在线聊天为客户提供专业的服务与支持
- • 处理客户咨询、问题及相关需求
- • 为客户提供准确的信息及有效的解决方案 ...
Posted
5 days ago
Customer Service trainer (Immediate Intake - 6mos Contract) Customer Service trainer (Immediate Intake - 6mos Contract)
Transcosmos Malaysia Sdn Bhd
MYR4,000 - MYR5,300 Per Month
- Minimum two years of customer service experience, preferably within the gaming, technology, e-commerce, contact centre or digital service industry.
- At least one year of experience as a Trainer, Learning and Development Specialist, Subject Matter Expert or similar role is preferred.
- Experience delivering classroom or virtual training, developing training materials and conducting learner assessments will be an added advantage. ...
Posted
6 days ago
MYR1,500 - MYR2,000 Per Month
- Assist customers with appointments, registrations, bookings, or basic requests.
- Handle customer complaints politely and refer complicated cases to the relevant person in charge.
- Perform basic computer work such as data entry, checking records, and updating customer information. ...
Posted
a month ago
Undisclosed
Malaysia
- • Handle and resolve complex customer escalations from BPO teams and internal channels
- • Provide expert phone and chat support as a subject matter specialist
- • Investigate issues, identify root causes, and share insights with the Team Lead ...
Posted
a month ago
Undisclosed
KL City
- Design appropriate human-in-the-loop and exception-handling mechanisms for higher-risk scenarios.
- Develop production-ready applications using commercial and/or open-source LLMs.
- Implement prompt engineering, structured outputs, function/tool calling, context management, and LLM orchestration. ...
Posted
6 days ago
Prife International Sdn Bhd
MYR2,000 - MYR2,350 Per Month
- * Assist with member enquiries, registration, product collection, and other front counter-related matters.
- * Coordinate with internal departments to follow up on member enquiries and support requests.
- * Perform general administrative duties, including filing, document handling, data entry, and record maintenance. ...
Posted
15 days ago
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