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900+ Customer Service Jobs in Federal Territory - September 2026 - High Salaries
Showing 914 jobs results for
"customer service"
in Federal Territory
Never miss any updates for Customer Service jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
8 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
KL City
- Salary:
- * Degree/Diploma holder with >1 year CC experience: *RM3,300*
- * Degree/Diploma holder with 2 years CC experience: *RM3,000* ...
Posted
a month ago
Undisclosed
KL City
- Clear written and spoken communication in English; additional language skills are an advantage.
- Comfort working with web-based tools, CRM systems, and basic fintech or digital banking platforms.
- Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. ...
Posted
17 days ago
Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )
MYR2,200 - MYR2,200 Per Month
KL City
- Provide customers with product and service information complete transactions, forward requests.
- Sell additional services and products by recognizing opportunities to up-sell accounts, explaining new features.
- Maintain call center database by entering new customers’ information into the system, and update existing customer information. ...
Posted
9 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle customer complaints and ensure timely resolution within required guidelines.
- Ensure optimal level of customer satisfaction at all times
- Escalate and work with various team for complicated issues, and ensure issues are resolved properly ...
Posted
a month ago
Undisclosed
KL City
- Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Posted
9 days ago
Undisclosed
KL City
- Manage User system access for various applications.
- Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team.
- Ensure all incidents are managed in accordance with targets set out in SLA. ...
Posted
9 days ago
MYR5,500 - MYR8,000 Per Month
KL City
- Stay updated with new updates, process changes and updates.
- Maintain Exemplary Attendance and Punctuality
- Any Ad-hoc responsibilities as designated by the supervisor ...
Posted
9 days ago
Undisclosed
KL City
- Reviewing process performance, recommending improvements, and following up on implementation.
- Collaborating effectively in a global project environment with international stakeholders.
- A Bachelor’s degree in a related field. ...
Posted
9 days ago
Undisclosed
KL City
- Manage, operate and comply to DHL Centre of Excellence Standards for Customer Service by having Best Day Everday.
- Prepare daily, weekly and monthly reports on Customer Service Performance for submission to Country Management and Regional Office Management and RO.
- Build a data base on individual Customer Service Advisors to track and drive improvement in performance. ...
Posted
a month ago
Undisclosed
KL City
- Language proficiency required: Japanese or N1
- Position Summary: Handle live contacts of customers and provide appropriate solution to their queries
- Roles and Responsibilities- ...
Posted
22 days ago
Undisclosed
KL City
- Manage tasks within given time frames and delivering high-quality work
- University student or graduate currently undergoing/completed a Bachelor's Degree in any field, with an interest in customer support, business operations and technology.
- Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds ...
Posted
10 days ago
Undisclosed
KL City
- Familiarity with mainstream CCaaS/CPaaS platforms (Genesys Cloud, Twilio Flex, Amazon Connect, Avaya, etc.). Experience with large-scale contact center platform integration or migration is preferred.
- Proficient in English as a working language — able to read technical documentation fluently and independently conduct business and technical discussions with overseas teams and international vendors.
- Excellent cross-regional, cross-cultural, and cross-timezone collaboration skills. Capable of independently driving complex international product initiatives involving multiple countries and stakeholders. ...
Posted
22 days ago
Undisclosed
Malaysia
- • Handle and resolve complex customer escalations from BPO teams and internal channels
- • Provide expert phone and chat support as a subject matter specialist
- • Investigate issues, identify root causes, and share insights with the Team Lead ...
Posted
a month ago
MYR1,500 - MYR2,000 Per Month
- Assist customers with appointments, registrations, bookings, or basic requests.
- Handle customer complaints politely and refer complicated cases to the relevant person in charge.
- Perform basic computer work such as data entry, checking records, and updating customer information. ...
Posted
a month ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
a month ago
Undisclosed
KL City
- Maintains a positive, empathetic and professional attitude towards customer
- Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
- Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
a month ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
19 days ago
MYR4,500 - MYR5,000 Per Month
KL City
- Handle customer enquiries, complaints and product-related concerns through assigned customer support channels.
- Understand customer needs and provide accurate and appropriate solutions based on established SOPs, product information and guidelines.
- Provide basic product troubleshooting and guide customers through the appropriate troubleshooting steps. ...
Posted
3 days ago
Undisclosed
KL City
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum ...
Posted
9 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- WMS: 3 years (Required)
- Inventory control: 3 years (Required)
- Job Responsibilities: ...
Posted
a month ago
Colony Coworking Space
MYR1,600 - MYR1,600 Per Month
KL City
- When required, ensuring that non-paying guests are disallowed from gaining access to Jerry Coworking Space within prescribed timeframes.
- Manage monthly applications for after-hour air-conditioning at a specific Jerry Coworking Space.
- When required, assist the Account Manager in preparing service agreements and proposals and the handover process to the Finance Team. ...
Posted
20 days ago
MYR3,000 - MYR4,800 Per Month
KL City
- Perform software updates and installations.
- Communicate effectively to explain technical issues and solutions to customers.
- Actively listen to customer needs and feedback for accurate problem-solving. ...
Posted
9 days ago
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