3,100+ Customer Service Freelance Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

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MYR1,700 - MYR1,900 monthly
Fresh Graduates

KL City, WP Kuala Lumpur (+1)

Near Train Station
  • Ensure compliance with roles and responsibilities as assigned.
  • Answer and respond to incoming customer calls efficiently and professionally.
Customer Service Active Listening
+4

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Posted
18 days ago
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MYR3,000 - MYR5,000 Per Month
Near Train Station
  • Support daily office operations
Handle customer inquiries via WhatsApp / phone / email Assist in scheduling
+2

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Posted
8 days ago
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MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
  • Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.
  • Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.
  • Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information. ...
Cantonese attention to detail
+1
Posted
13 days ago
MYR2,700 - MYR3,700 Per Month
  • Process Optimization: Optimize existing processes within the company and actively enhance the customer's experience.
  • Tasks & Responsibilities:
Posted
9 days ago
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Chat Available
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • TECHNICAL SKILLS
  • Experience in insurance is an added advantage.
  • Good command of verbal communication. ...
Mandarin Chinese Customer Service
+1

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Posted
12 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
14 hours ago
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Chat Available
MYR3,000 - MYR5,000 monthly
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • ▪ Resolve enquiries within first contact wherever possible to minimise repeat or escalated follow-up.
Posted
16 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
14 hours ago
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Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Highly Preferrable, Willing To Learn Customer Service , Content Moderation , Social Medai etc..
  • Must be Fluent In Mandarin & English
  • DOJ - ASAP / Immedaiate ...

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Posted
9 hours ago
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Chat Available
MYR3,500 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Document customer interactions, feedback, and resolutions in the CRM system, contributing to a comprehensive knowledge base.
  • Collaborate with internal teams (e.g., marketing, product development) to share customer insights and improve service offerings.
  • Assist in developing and implementing social media customer service strategies to enhance user experience and brand loyalty. ...
Mandarin English
+5

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Posted
17 hours ago
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Chat Available
MYR4,500 - MYR4,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Highly Preferred Immediate Joiners
  • Training will be provided
  • You can connect with me directly on WhatsApp me on +60 174892164 for more details.
Posted
a day ago
MYR3,000 - MYR4,000 Per Month
  • Generate monthly sales report and job costing for the Management
  • Coordinate closely to ensure deliveries are dispatched in timely manner
  • Any other adhoc duties assigned
Posted
3 days ago
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MYR4,500 - MYR4,800 monthly
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Collaborate with internal departments to address and resolve complex cases efficiently.
  • Proactively escalate challenging cases to the team leader for additional support and guidance.
  • Maintain a high standard of professionalism and empathy in all communications. ...
Insurance Customer Service
+7
Posted
20 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
14 hours ago
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Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
  • Handle customer inquiries, complaints, and follow-ups in a timely manner.
  • Maintain accurate records of orders, deliveries, and customer information.
  • Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Customer Service Communication
+4
Posted
21 hours ago
MYR3,000 - MYR3,100 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Validate that cases are: Resolved at L1 where applicable, Escalated to L2/L3 accurately and timely
  • Manage L1 escalations (within BPO scope only) before routing to internal teams
  • Conduct daily briefings, coaching, and performance reviews ...
Leadership Customer Service
+1
Posted
19 hours ago
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MYR2,800 - MYR3,200 Per Month
Near Train Station
  • Source and liaise with existing and new contractors/suppliers to support daily operations.
  • Prepare professional letters and documentation related to property management matters.
  • Assist with administrative and operational duties related to real estate and property management ...
Customer Service Property Management
+3
Posted
a day ago
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MYR2,500 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle accurate documentation and collect feedbacks / recommendations from customers.
  • Ensuring excellent service is delivered to customers.
  • Other Ad-hoc duties as assigned from time to time. ...
Posted
a day ago
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Chat Available
MYR4,000 - MYR4,600 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
  • Proactively escalate challenging cases to the team leader for additional support and guidance.
  • Maintain a high standard of professionalism and empathy in all communications. ...
Banking Customer Service Insurance
+7

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Posted
14 hours ago
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MYR2,500 - MYR3,500 Per Month
  • d. Assist in accounts receivable (AR) and collection processes, ensuring timely follow-ups and reconciliations.
  • e. Coordinate with internal departments to ensure smooth processing of financial and administrative transactions.
  • f. Handle customer inquiries and provide professional customer service support. ...
Proficient in Microsoft Office applications particularly Excel and Word.
+6
Posted
a day ago
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MYR2,700 - MYR3,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Coordinate and dispatch ambulance services when required
  • Handle customer concerns and ensure excellent patient support experience
  • Basic salary: RM2,700 – RM3,500 ...
Customer Service Communication Skills
+2

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Posted
2 days ago
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MYR2,500 - MYR4,000
Fresh Graduates
Near Train Station
  • Maintain sales records and related documents.
  • Manage import, export, and local shipments.
  • Coordinate with shipping agents and transporters for bookings and urgent matters. ...
Communication Skills Customer Service
+6
Posted
20 hours ago
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Chat Available
MYR2,500 - MYR5,500 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Record customer enquiries accurately in the system.
  • Work closely with internal team members to solve customer issues.
  • Maintain good service quality and response time. ...
Customer Service Communication Skills
+3
Posted
a day ago
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Chat Available
MYR2,000 - MYR3,300 Per Month
Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station
  • Submit a daily sales update of the previous day’s performance in the designated WhatsApp group.
  • Coordinate with the operations, warehouse, and delivery teams to ensure accurate order processing and timely deliveries.
  • Monitor daily orders including payment verification, packing accuracy, and dispatch timing. ...
Online Sales Support Product Knowledge
+5

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Posted
14 hours ago
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Chat Available
MYR4,000 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Conduct outbound calls to resolve more complex or dynamic customer issues
  • Deliver high-quality service to reduce repeat contacts and escalations
  • Provide feedback on processes, systems, and services to improve workflow and customer experience ...
English Language Mandarin Langauge
+5
Posted
a day ago
MYR3,000 - MYR4,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To attend on any urgent request from customer and corporate customer
  • Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
  • Assist in ad-hoc administrative duties. ...
Customer Service Communication Skills
+7
Posted
2 days ago
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Chat Available
MYR1,700 - MYR3,000 Per Month
Fresh Graduates
  • -provide customers with friendly service, confident and knowledgeable manner
  • -Educate customers on the benefits of products and services
  • -identify and assess customer’s needs ...
Customer Service Communication
+2
Posted
21 hours ago
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Chat Available
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
  • Undertake any other ad-hoc duties as when required
  • Communicate and reply Customer's enquiries via email, WhatsApp, phone call.
  • Prepare Quotation, Issue Invoice, Credit Note ...
Communication Skill Time Management
+2

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Posted
a day ago
MYR3,500 - MYR5,000 Per Month
  • SALARY - RM 3000-4500
  • Providing prompt and professional customer service to existing clients
  • Responding to customer inquiries and resolving any issues or concerns in a timely manner ...
Posted
4 days ago
MYR1,000 - MYR1,200 Per Month
Fresh Graduates
Near Train Station
  • Exposure to real working environment
  • Assist in daily administrative and operational tasks
  • Support marketing or customer service activities ...
Customer Service Communication Skills
+1

Be an early applicant!

Posted
2 months ago