Responsible for understanding and driving the customer/account P&L (sales, margins, mark- ups), contribution goals, inventory goals and any other specific cost drivers.
You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
Sales File Governance & Audit PreparednessOversee the closing and verification of sales files, ensuring completeness and readiness for internal/external audits.
• Run structured training sessions and refreshers; tie them to the company's Rating Scale and Skill Matrix so a technician who completes your training can be verified at a defined level.