1,000+ Customer Relations Jobs in Federal Territory - September 2026 - High Salaries

Showing 1,020 jobs results for "customer relations" in Federal Territory
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BEON PACKAGING SOLUTIONS SDN BHD

KL City

  • Attention to detail and good organizational skills for managing customer information and follow-up activities.
  • Ability to work on-site in WP, Kuala Lumpur, and collaborate in a team-oriented environment.
  • Proficiency in basic office software and customer management tools; prior experience in a B2B or packaging-related industry is an advantage. ...
Posted
a month ago

KL City

  • Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
  • medical advice.
  • Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
20 days ago

Agensi Perkerjaan Shue

KL City

  • Help maintain and update CRM and internal databases
  • Assist in managing documentation for sales orders, invoices, and delivery notes
  • Monitor and respond to customer inquiries via email or phone ...
Posted
3 days ago

Zetwind Enterprise Sdn Bhd

KL City

  • Ability to work on-site full time in Kuala Lumpur, with strong time management and organizational skills.
  • Proficiency in basic computer applications and customer service software or CRM tools.
  • Collaborative mindset, resilience under pressure, and a problem-solving approach to customer concerns. ...
Posted
a day ago

KL City

Posted
11 days ago

KRYPTON LEGEND TECHNOLOGIES SDN. BHD. (BOXPLUS DIGITAL)

KL City

  • Investigate and resolve customer complaints with empathy and efficiency
  • Work closely with internal departments to resolve complex issues
  • Escalate unresolved matters and follow up until full resolution ...
Posted
8 days ago

BOXPLUS DIGITAL MALAYSIA

KL City

  • Investigate and resolve customer complaints with empathy and efficiency
  • Work closely with internal departments to resolve complex issues
  • Escalate unresolved matters and follow up until full resolution ...
Posted
10 days ago

Core Fusion Sdn Bhd

KL City

  • Quick Problem-solving Skills and the ability to think on your feet in high-pressure situations.
  • A team player with a positive attitude and willingness to collaborate with colleagues.
  • Flexibility to work on rotating shifts, including day and swing shifts, as required. ...
Posted
15 days ago

Restosuite Private Limited

KL City

  • Send timely reminders for subscription renewals; prepare test plans, test cases, and test scripts for software components to ensure high-quality software releases.
  • Assist with account creation, menu setup, and processing of additional information provided by customers.
  • Rotate on-call duties during off-hours to handle emergency issues. ...
Posted
15 days ago

KL City

  • Record and follow up on customer complaints or issues until resolution.
  • Coordinate with relevant departments and outlets to resolve customer-related matters.
  • Maintain proper records of customer enquiries, feedback, and complaints. ...
Posted
a day ago
  • KELAYAKAN MINIMUM SPM
  • BERDISIPLIN
  • BERKEMAHIRAN KOMPUTER ...
Posted
2 days ago

KL City

  • Monitor and track shipments; provide regular status updates to customers.
  • Fresh graduates are welcome to apply
  • Bachelor's degree required
Posted
3 days ago

KL City

  • Telesales: 1 year (Required)
  • Location: NU Tower 2, KL SentralSalary: Up to RM4,100 + KPI up to RM300/month + Sales CommissionWorking Hours: 9:00 AM – 6:00 PM (5 days and 2days rotational weekly off)Joining Date: 5 October 2026
  • RequirementsSPM & aboveTelesales experience is preferredStrong BPO / Customer Service experience is also welcomeGood customer service and sales skillsAble to start immediately / by 5 October 2026 ...
Posted
3 days ago

KL City

  • Coordinate with outlets and relevant departments to investigate and resolve customer issues.
  • Follow up on outstanding cases and ensure proper closure and documentation.
  • Escalate serious, recurring or sensitive customer issues to the Manager or Management when necessary. ...
Posted
3 days ago

KL City

  • Punctual and ensure that the counter / gate lounge is opened and manned according to standard procedures.
  • To collect / manage / coordinate / check / for excess baggage collection, number of mishandled baggage attributed to check-in counter, document violation, on time performance and single cabin baggage policy.
  • To maintain and safeguard the confidentiality of all passenger’s information at all ...
Posted
2 days ago

Bangsar South

  • Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
  • Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
  • Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
a day ago

Esync Software Services Sdn Bhd

KL City

  • Experience with Zendesk
  • Exceptional written communication (grammar, structure, tone alignment, issue articulation)
  • Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
a day ago

Agensi Pekerjaan Kainan Sdn Bhd

KL City

  • Build relationships with key customers, members and returning guests.
  • Support service training and continuous improvement of Front-of-House procedures.
  • Assist with customer follow-ups, promotions and brand reputation management. ...
Posted
19 hours ago

KL City

  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family ...
Posted
3 days ago

KL City

  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future ...
Posted
3 days ago

KL City

  • Update candidate information and communication records.
  • Support the recruitment team with general administrative tasks.
  • Maintain professional and courteous communication with all candidates. ...
Posted
4 days ago

KL City

  • • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
  • • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
  • • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
3 days ago

KL City

  • Follow up with customers professionally through calls or other approved communication channels.
  • Assist customers with payment-related enquiries and account issues.
  • Update customer information, call outcomes, and payment arrangements accurately in the system. ...
Posted
6 days ago

Imperial Dental Specialist Centre

KL City

  • Communicate treatment-related administrative information clearly and courteously.
  • Coordinate closely with doctors, clinical staff and other departments to ensure a smooth patient journey.
  • Maintain accurate patient and appointment records. ...
Posted
7 days ago

KL City

  • Act as the voice of the customer in internal engagements with Product, Technology, and Marketing teams, feeding front line insights into product and process decisions.
  • Ensure all KPIs, SLAs, and AHT targets consistently meet or exceed prescribed standards, with regular monitoring, reporting, and corrective action where needed.
  • Own and continuously refine the Case Management System (CMS), telephony systems, and IVR configurations to streamline customer engagements, reduce handling effort, and enable faster, more accurate case routing and resolution. ...
Posted
7 days ago

KL City

  • Follow up with tenants to ensure their issues have been properly addressed
  • Coordinate with the operations and maintenance teams to resolve tenant issues
  • Follow up on maintenance and service requests ...
Posted
8 days ago

KL City

  • Monitor and track shipments; provide regular status updates to customers.
  • Fresh graduates are welcome to apply
  • Bachelor's degree required
Posted
9 days ago

KL City

Posted
9 days ago

KUALA LUMPUR DURIAN EXPERIENCE SDN. BHD.

KL City

  • Assist customers with basic questions related to tickets, bookings, purchases, products, services, and general arrangements.
  • Escalate complicated or sensitive matters to the supervisor or management team when required.
  • Follow up with customers on pending enquiries, requests, complaints, bookings, or service related matters. ...
Posted
18 days ago

KL City

  • Lead reviews activities in order to launch proactive initiatives to improve the support services
  • Analyze and improve customer journey/flow
  • Experience in Customer support team ...
Posted
10 days ago

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