Collaborate closely with the sales and marketing teams to understand campaign objectives, target customer segments, and refine sales pitches for maximum impact.
Achieve and exceed monthly sales targets and key performance indicators (KPIs) through consistent effort, strategic calling, and effective negotiation.
Build and nurture strong relationships with potential clients by providing exceptional customer service and follow-up, ensuring a positive brand experience.
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Previous retail/customer service experience is an advantage
Friendly
well-groomed
and customer-oriented personality
Good communication and interpersonal skills
Able to work in a fast-paced environment
Responsible
punctual
and willing to learn
Basic knowledge of cashier/POS system is an added advantage
Able to communicate in Bahasa Malaysia and English
Drive new business development and identify market opportunities.
Collaborate closely with cross functions team, designs, sourcing and purchasing (for proposal direction) and Operations (for delivery assurance), to ensure timely order fulfilment and service delivery to optimize workflow and processes to enhance efficiency and reduce costs.
Ensure team compliance with full data entry and accuracy of IT system.
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Serve as a key communication link between internal technical teams and external customers, ensuring customer requirements are properly addressed and project schedules are maintained.
Monitor sales projects from the initial enquiry and quotation stage through delivery and after-sales support, ensuring timely completion and alignment with agreed requirements.
Identify potential operational delays, logistical issues, or sales obstacles and recommend timely solutions to minimize disruptions.
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Sales and Business Development
Account and Customer Relationship Management
Negotiation and Commercial Communication
Market Analysis and Sales Forecasting
Cross-Functional Coordination and Stakeholder Management