300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer care manager"
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OLLO LIFESTYLE INTERNATIONAL PTE. LTD.
SGD3,000 - SGD3,000 每月
Singapore
- Ensure smooth coordination between the Operation & Customer Service team for on time delivery
- Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
- Maintain a high degree of account management and control ...
Posted
23 days ago
Undisclosed
Hong Kong
- Execute the full procurement cycle (supplier sourcing, order placement, shipment follow-up, inspection and warehousing)
- Serve as the communication hub between internal teams (sales, warehousing, logistics) and external suppliers to ensure information alignment and closed-loop delivery
- Regularly compile data and customer feedback to provide decision-making support for management on supply chain optimization ...
Posted
a day ago
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
13 days ago
GERMAXCO SHIPPING AGENCIES PTE LTD
SGD5,000 - SGD6,500 每月
WFH
Singapore
- Unique employee benefits, including additional monthly leave benefits
- Drive a 'Customer First' initiative by implementing, coaching, and communicating excellent customer service standards.
- Supervise the Customer Service Team, mentoring members to enhance overall performance. This includes job allocation, performance evaluations, and facilitating growth training. ...
Posted
a month ago
Undisclosed
Jurong West
- Analyze operating data to diagnose failures, identify root causes, and drive corrective actions
- Determine warranty vs commercial responsibility for defects with strong technical justification
- Participate in engineering reviews, validation, operability studies, and commissioning planning for projects ...
Posted
3 days ago
TALENT TRADER GROUP PTE. LTD.
SGD5,000 - SGD5,000 每月
Singapore
- Monitor service performance against SLAs and KPIs, escalating issues where necessary
- Handle complex customer escalations and operational challenges
- Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution ...
Posted
a month ago
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
11 days ago
SGD3,800 - SGD3,800 每月
Singapore
- Working location : Tuas (Transport Provided)
- Working days : Monday to Friday
- Working hours : 8am to 5pm ...
Posted
17 days ago
Airfreight Import Customer Service Manager - Changi- $7k | 0580 Airfreight Import Customer Service Manager - Changi- $7k | 0580
THE SUPREME HR ADVISORY PTE. LTD.
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
13 days ago
THE SUPREME HR ADVISORY PTE. LTD.
SGD4,000 - SGD4,000 每月
Singapore
- Bachelor’s Degree in Business Administration, Management Studies, or a related field. + At least 2 years in Customer Service Supervisory role.
- Career Progression Opportunities
- Lead, coach and mentor the customer service team to deliver exceptional service standards. ...
Posted
a month ago
Customer Service Manager (Semiconductor-Electronics)- Up to $7000 Customer Service Manager (Semiconductor-Electronics)- Up to $7000
SEARCH PERSONNEL PRIVATE LIMITED
SGD4,500 - SGD4,500 每月
Singapore
- Salary (commensurate with experience): Up to $7000 + Bonus + Medical + 14 days annual leave
- Duration: Permanent
- Industry: Semiconductor & Electronics ...
Posted
22 days ago
Customer Support Manager - Semiconductor - Electronics industry [2683] Customer Support Manager - Semiconductor - Electronics industry [2683]
THE SUPREME HR ADVISORY PTE. LTD.
SGD6,000 - SGD6,000 每月
Singapore
- Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
- Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
- Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. ...
Posted
22 days ago
Undisclosed
- Manage service KPIs such as revenue growth, profitability, service efficiency, and customer satisfaction (e.g., NPS)
- Collaborate with sales, operations, and technical teams to align service offerings with customer expectations
- Lead and support service teams, including training, performance management, and development ...
Posted
a month ago
Undisclosed
- Manage service KPIs such as revenue growth, profitability, service efficiency, and customer satisfaction (e.g., NPS)
- Collaborate with sales, operations, and technical teams to align service offerings with customer expectations
- Lead and support service teams, including training, performance management, and development ...
Posted
a month ago
(ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Services Dept) (ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Services Dept)
HARRIMAN PROPERTY MANAGEMENT LIMITED
HKD30,000 - HKD30,000 每月
Hong Kong
- Handle general enquiries and complaints, defect rectification, and take follow-up actions
- Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
- Perform ad hoc assignments ...
Posted
4 days ago
SGD4,000 - SGD4,000 每月
Singapore
- Working location: Changi
- Working Days: Monday – Friday
- Working Hours: 9am – 6pm ...
Posted
24 days ago
SGD5,500 - SGD5,500 每月
Singapore
- Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
- Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
- Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. ...
Posted
21 days ago
SGD3,800 - SGD3,800 每月
Singapore
- Working location : Tuas (Transport Provided)
- Working days : Monday to Friday
- Working hours : 8am to 5pm ...
Posted
24 days ago
SGD5,500 - SGD5,500 每月
Singapore
- Able to use various IT systems tools, MS Office applications and data to update, seek internal approvals (if required) and resolve issues on the ground
- Ensure works order, completion certificates etc are generated and validated for contractor works
- Maintain various databases for management reporting ...
Posted
a day ago
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
9 days ago
Worldway International Development Limited
Customer Service Manager [Airfreight Import ] - Changi- $7k | 0580 Customer Service Manager [Airfreight Import ] - Changi- $7k | 0580
THE SUPREME HR ADVISORY PTE. LTD.
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
20 days ago
SGD4,000 - SGD4,000 每月
Singapore
- Working location: Changi
- Working Days: Monday – Friday
- Working Hours: 9am – 6pm ...
Posted
17 days ago
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
21 days ago
Airfreight Import Customer Service Manager - Changi- $7k | 0580 Airfreight Import Customer Service Manager - Changi- $7k | 0580
THE SUPREME HR ADVISORY PTE. LTD.
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
21 days ago
6723 - Airfreight Import CS Manager | Logistics | Up to SGD7K | Changi 6723 - Airfreight Import CS Manager | Logistics | Up to SGD7K | Changi
THE SUPREME HR ADVISORY PTE. LTD.
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
9 days ago
SGD5,000 - SGD5,000 每月
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
9 days ago
(ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Team - 交樓部門) (ASSISTANT) CUSTOMER SERVICE MANAGER (Handover Team - 交樓部門)
HARRIMAN PROPERTY MANAGEMENT LIMITED
HKD30,000 - HKD30,000 每月
Hong Kong
- Handle general enquiries and complaints, defect rectification, and take follow-up actions
- Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
- Perform ad hoc assignments ...
Posted
17 days ago
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