300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl

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不要错过任何 Customer Care Manager 的新工作机会

SGD3,000 - SGD3,000 每月

Singapore

  • Ensure smooth coordination between the Operation & Customer Service team for on time delivery
  • Responsible for service and product quality assessment including attending to customer's feedback/ service complaints to determine any critical service failure point.
  • Maintain a high degree of account management and control ...
Posted
23 days ago
Undisclosed

Hong Kong

  • Execute the full procurement cycle (supplier sourcing, order placement, shipment follow-up, inspection and warehousing)
  • Serve as the communication hub between internal teams (sales, warehousing, logistics) and external suppliers to ensure information alignment and closed-loop delivery
  • Regularly compile data and customer feedback to provide decision-making support for management on supply chain optimization ...
Posted
a day ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
13 days ago
SGD5,000 - SGD6,500 每月
WFH

Singapore

  • Unique employee benefits, including additional monthly leave benefits
  • Drive a 'Customer First' initiative by implementing, coaching, and communicating excellent customer service standards.
  • Supervise the Customer Service Team, mentoring members to enhance overall performance. This includes job allocation, performance evaluations, and facilitating growth training. ...
Posted
a month ago
Undisclosed

Jurong West

  • Analyze operating data to diagnose failures, identify root causes, and drive corrective actions
  • Determine warranty vs commercial responsibility for defects with strong technical justification
  • Participate in engineering reviews, validation, operability studies, and commissioning planning for projects ...
Posted
3 days ago
SGD5,000 - SGD5,000 每月

Singapore

  • Monitor service performance against SLAs and KPIs, escalating issues where necessary
  • Handle complex customer escalations and operational challenges
  • Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution ...
Posted
a month ago
Undisclosed

Hong Kong

Posted
2 days ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
11 days ago
SGD3,800 - SGD3,800 每月

Singapore

  • Working location : Tuas (Transport Provided)
  • Working days : Monday to Friday
  • Working hours : 8am to 5pm ...
Posted
17 days ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
13 days ago
SGD4,000 - SGD4,000 每月

Singapore

  • Bachelor’s Degree in Business Administration, Management Studies, or a related field. + At least 2 years in Customer Service Supervisory role.
  • Career Progression Opportunities
  • Lead, coach and mentor the customer service team to deliver exceptional service standards. ...
Posted
a month ago
SGD4,500 - SGD4,500 每月

Singapore

  • Salary (commensurate with experience): Up to $7000 + Bonus + Medical + 14 days annual leave
  • Duration: Permanent
  • Industry: Semiconductor & Electronics ...
Posted
22 days ago
SGD6,000 - SGD6,000 每月

Singapore

  • Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
  • Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
  • Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. ...
Posted
22 days ago
Undisclosed
  • Manage service KPIs such as revenue growth, profitability, service efficiency, and customer satisfaction (e.g., NPS)
  • Collaborate with sales, operations, and technical teams to align service offerings with customer expectations
  • Lead and support service teams, including training, performance management, and development ...
Posted
a month ago
Undisclosed
  • Manage service KPIs such as revenue growth, profitability, service efficiency, and customer satisfaction (e.g., NPS)
  • Collaborate with sales, operations, and technical teams to align service offerings with customer expectations
  • Lead and support service teams, including training, performance management, and development ...
Posted
a month ago
HKD30,000 - HKD30,000 每月

Hong Kong

  • Handle general enquiries and complaints, defect rectification, and take follow-up actions
  • Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
  • Perform ad hoc assignments ...
Posted
4 days ago
SGD4,000 - SGD4,000 每月

Singapore

  • Working location: Changi
  • Working Days: Monday – Friday
  • Working Hours: 9am – 6pm ...
Posted
24 days ago
SGD5,500 - SGD5,500 每月

Singapore

  • Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
  • Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
  • Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. ...
Posted
21 days ago
SGD3,800 - SGD3,800 每月

Singapore

  • Working location : Tuas (Transport Provided)
  • Working days : Monday to Friday
  • Working hours : 8am to 5pm ...
Posted
24 days ago
SGD5,500 - SGD5,500 每月

Singapore

  • Able to use various IT systems tools, MS Office applications and data to update, seek internal approvals (if required) and resolve issues on the ground
  • Ensure works order, completion certificates etc are generated and validated for contractor works
  • Maintain various databases for management reporting ...
Posted
a day ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
9 days ago
Undisclosed

Hong Kong

Posted
a month ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
20 days ago
SGD4,000 - SGD4,000 每月

Singapore

  • Working location: Changi
  • Working Days: Monday – Friday
  • Working Hours: 9am – 6pm ...
Posted
17 days ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
21 days ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
21 days ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
9 days ago
SGD5,000 - SGD5,000 每月

Singapore

  • Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
  • Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
  • Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
9 days ago
HKD30,000 - HKD30,000 每月

Hong Kong

  • Handle general enquiries and complaints, defect rectification, and take follow-up actions
  • Liaise with internal and external parties to ensure all defect rectification works are conducted in a timely manner
  • Perform ad hoc assignments ...
Posted
17 days ago