Cross-Functional Collaboration - Work closely with cross-functional teams such as Marketing, Product, Editorial, Customer Service, Technology to ensure that insights inform strategy, product/content decisions, and customer-facing processes.
Feedback Loop Management — Set up processes to systematically collect customer feedback, to ensure issues/concerns are followed up on and addressed, and track improvements over time.
Stay updated with relevant technologies/tools and best practices for customer insights and data analysis and apply them to enhance the efficiency and effectiveness of customer insights processes.
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Analyse market developments, trends and policies in relation to the net zero transition in Hong Kong and Greater China, and generate content and insights to support Businesses on strategic planning and/or client engagements
Support developing and implementing strategies for decarbonisation, including identifying partnerships and solutions
Coordinate with different teams to reduce operational and supply chain carbon emissions
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Are you an experienced SAP Finance Consultant with strong SAP FI/CO expertise and a passion for SAP S/4HANA transformation programs?
Join cbs APAC, a leading international SAP consultancy headquartered in Heidelberg, Germany, and become part of a high-performing team delivering enterprise-scale SAP transformation initiatives for global organizations across the Asia-Pacific region.
Have ability to manage and lead all deals from beginning to end. Individual is required to build strong relationships, adopting a joined up approach to execute change at pace. Both with partners and stakeholders. Manage conflicts of interest and align stakeholders to vision. Stakeholders will include, but are not limited to the following: Head of WPB, Head of Customer, Head of International & Premier/ Head of Customer Intelligence & Partnerships/ International team, Customer team/ Operations and Technology/ Procurement/ Data and Analytics/ Legal/Compliance/Risk
Cultivate an environment that supports diversity and reflects the HSBC values. Responsible to build a culture of continuous improvement in customer experience and functionality deployment
Drive collaboration within the Regional and Global propositions
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Reviewing work performed during the period of engagements
Writing of reports backed by sufficient verification, statements of opinion with adequate basis
Training and supervising audit seniors, associates and trainees on the job, monitoring the job in progress and finalizing the audit with the clients.
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Support product managers in the end-to-end design, development, and rollout of tools and services that improve the advertiser experience.
Currently pursuing a Bachelor’s or Master’s degree, with full-time availability preferred.
Strong problem-solving skills with structured and logical thinking; able to translate data analysis into actionable business and product opportunities.
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