300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

quality assurance customer service

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Identify wrong escalations (misrouting) and missed escalations (should have gone to L2/L3)
Provide structured feedback and coaching inputs
Conduct QA calibration sessions with internal teams ...

Posted

16 hours ago

Chat Available

Customer Experience Manager

Customer Experience Manager Customer Experience Manager

Telecontinent Sdn Bhd

MYR5,000 - MYR6,000 monthly

Customer Relationship Management (CRM) Customer Service

Senai, Johor

Maintain overall lounge readiness, including pantry, coffee bar, and seating areas, ensuring cleanliness, comfort, adequate stock levels, and compliance with standards.
Coordinate closely with hospital concierge teams and transport providers to ensure seamless guest transitions between airport and healthcare facilities.
Serve as the key liaison for all relevant stakeholders, including internal management, healthcare partners, and airport authorities. ...

Posted

3 days ago

Chat Available

Assistant Manager Spare Part

Assistant Manager Spare Part Assistant Manager Spare Part

Suzuki Malaysia Sdn Bhd

MYR4,500 - MYR6,500 Per Month

spare pare management spare part storage and planning

Shah Alam, Selangor

Near Train Station

To monitor staff performance of the procurement, counter-sales, warehouse, counter, and parts admin teams.
Drive for the Automotive Parts Departments performance.
Plan regular cycle and periodic stock count to ensure stock accuracy and corrective actions taken to rectify the errors on a timely basis. ...

Posted

4 days ago

Customer Service Manager (Branch) Customer Service Manager (Branch)

Global Tee Concept Sdn Bhd

MYR3,000 - MYR4,500 Per Month

Attention to Detail Time Management

Near Train Station

Educate clients and maintain treatment records
Provide clear aftercare guidance and ensure all treatment records are accurately updated and maintained.
Ensure safety, hygiene, and service standards ...

Be an early applicant!

Posted

2 days ago

Management Trainee / Assistant Manager / Manager Management Trainee / Assistant Manager / Manager

Agensi Pekerjaan Inter Island Sdn Bhd

SGD3,150 - SGD4,000 Per Month

+Additional Compensation

Receptionist Cum Admin Assistant Receptionist Cum Admin Assistant

Fresh Graduates

Singapore, Singapore

Handle customer feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively
Keep the management /Chef updated on any food delay, complaints and customers feedback
Manage restaurant inventory levels, handling purchasing of necessary items when necessary ...

Friendly Outspoken

Posted

24 days ago

Chat Available

Receptionist Cum Admin Assistant

Wentel Engineering Sdn. Bhd.

MYR2,500 - MYR3,000 Per Month

Administrative Support Office Management

Fresh Graduates

Johor Bahru, Johor

Professional attitude and appearance.
Familiarity with office equipment, including printers and fax machines.
Multitasking and time-management skills, with the ability to prioritize tasks. ...

Posted

2 days ago

Assistant Store Manager (Aeon Bukit Mertajam Penang) Assistant Store Manager (Aeon Bukit Mertajam Penang)

Watsons Personal Care Stores Sdn Bhd

MYR2,700 - MYR2,955 Per Month

Bukit Mertajam, Pulau Pinang

Fresh Graduates

Implementation of an efficient in-store training program.
Efficient organization and operation of the shop.
Maintenance of sufficient stock level at all times. ...

Any Skill

Posted

a month ago

Chat Available

Technical Support Manager Technical Support Manager

CW Tyre Auto Care Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Automotive Service Mechanical Aptitude

Near Train Station

Supervise daily workshop operations
Resolve dificult mechanical and technicial issues
Testing, calibrating, and inspecting vehicle systems ...

Posted

7 days ago

Chat Available

Service Department Manager Service Department Manager

CW Tyre Auto Care Sdn Bhd

MYR5,000 - MYR8,000 Per Month

Automotive Service Mechanical Aptitude

Near Train Station

Supervise daily workshop operations
Resolve dificult mechanical and technicial issues
Testing, calibrating, and inspecting vehicle systems ...

Posted

7 days ago

Branch Service Manager Branch Service Manager

Global Tee Concept Sdn Bhd

MYR3,000 - MYR4,500 Per Month

Attention to Detail Time Management

Near Train Station

Educate clients and maintain treatment records
Provide clear aftercare guidance and ensure all treatment records are accurately updated and maintained.
Ensure safety, hygiene, and service standards ...

Be an early applicant!

Posted

2 days ago

Chat Available

Customer Service Lead Customer Service Lead

Tadaa Ventures Sdn Bhd

MYR2,500 - MYR3,000 Per Month

Team Leadership Customer Service

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Posted

8 days ago

Exclusive Client Experience Manager Exclusive Client Experience Manager

Secure Hire Sdn. Bhd.

MYR10,000 - MYR20,000 Per Month

+Additional Compensation

Strategic Planning Customer Psychology

KL City, WP Kuala Lumpur

Near Train Station

Collaborate with CRM, Product, Marketing, and VIP Service teams to deliver a seamless VIP journey.
Monitor performance metrics and optimize engagement, retention, and revenue outcomes.
Drive VIP retention, loyalty, and customer lifetime value through targeted engagement programs. ...

Posted

9 days ago

Customer Care Manager Customer Care Manager

Paramount Property Development Sdn Bhd

Undisclosed

Sea Logistics Customer Care Manager Sea Logistics Customer Care Manager

Shah Alam

Organise and chair the defects meeting in the absence of the HOD.
Monitor status of overall projects defects rectification work are completed within the stipulated period and to provide feedback on the performance of the sub-contractors.
Prepare periodical report on the status of defects rectification work and to generate reports when required by the HOD to ensure proper and effective documentation and filing system. ...

Posted

a month ago

Kuehne+Nagel

Undisclosed

Sea Logistics Customer Care Manager Sea Logistics Customer Care Manager

Shah Alam

Ensure close cooperation with the Operational Care Center (OCC) to optimize customer experience, while monitoring and increasing customer automation through the eTouch Automation dashboard in collaboration with the OCC.
Focus on continuous improvement of processes and controls, including customer case management through KN Service Moments, ensuring consistent delivery against the customer promise and maintaining complete and accurate customer contact data, service data, system updates and customer reporting for SME customers.
Define, monitor and manage Service Level Agreements (SLAs) within KN Service Moments, addressing performance issues as required. ...

Posted

5 days ago

Kuehne+Nagel

Undisclosed

Sea Logistics Customer Care Manager Sea Logistics Customer Care Manager

Shah Alam

Ensure close cooperation with the Operational Care Center (OCC) to optimize customer experience, while monitoring and increasing customer automation through the eTouch Automation dashboard in collaboration with the OCC.
Focus on continuous improvement of processes and controls, including customer case management through KN Service Moments, ensuring consistent delivery against the customer promise and maintaining complete and accurate customer contact data, service data, system updates and customer reporting for SME customers.
Define, monitor and manage Service Level Agreements (SLAs) within KN Service Moments, addressing performance issues as required. ...

Posted

6 days ago

Kuehne+Nagel

Undisclosed

Customer service manager Customer service manager

Singapore

To focus on continuous improvement of processes + controls, ensuring complete + correct customer contact data, service data + changes in our systems including customer reporting for SME customers.
To conduct daily + weekly stand-up meetings with your team to identify + resolve business issues.
To focus on continuous improvement of processes + controls, including customer complaint management + service recovery, aiming for a consistent delivery + fulfilling the customer promise. ...

Posted

6 days ago

VIJOOS TEXTILES & RENOVATION PTE. LTD.

SGD3,500 - SGD3,500 Per Month

Singapore

Data Management: Accurately documenting all customer interactions, feedback, and resolutions in Customer Relationship Management (CRM) software to maintain updated records.
Internal Coordination: Liaising with departments like Sales, Logistics, or Finance to fulfill customer requests or escalate complex cases.
Service Recovery: Identifying service gaps and implementing recovery plans to regain customer trust after a negative experience. ...

Posted

2 days ago

RECRUIT NOW SINGAPORE PTE. LTD.

SGD5,000 - SGD5,000 Per Month

Singapore

Drive continuous improvements in service processes, efficiency, and quality
Coordinate closely with internal departments to ensure smooth order fulfilment and issue resolution
Build and maintain strong relationships with customers and internal stakeholders ...

Posted

a day ago

ELITEZ & ASSOCIATES PTE. LTD.

SGD3,700 - SGD3,700 Per Month

Singapore

Address customer enquiries, feedback, and concerns in a timely and effective manner.
Ensure a positive customer experience throughout the customer journey.
Promote products, services, membership plans, and service packages to customers. ...

Posted

a day ago

MARTINO AGENCY

SGD9,000 - SGD9,000 Per Month

Singapore

· Respond to customer service issues in a timely manner.
· Create effective customer service procedures, policies, and standards.
· Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...

Posted

3 days ago

PMB ALUMINIUM SDN. BHD.

MYR6,000 - MYR8,000 Per Month

Bintulu

Ensure accuracy and compliance of sales, delivery, and export documentation in SAP, adhering to ISO, OHSAS, and regulatory requirements.
Drive continuous improvement initiatives using data analysis, SAP reporting, and KPIs.
Act as a key liaison between Customer Service, PMC, Production, Sales, QAQC, Warehouse, and Logistics. ...

Posted

4 days ago

DING WNAG PTE. LTD.

SGD3,800 - SGD3,800 Per Month

Singapore

Plan menus in coordination with chefs and monitor portion control and food presentation.
Ensure compliance with SFA, NEA, and liquor licensing regulations.
Manage inventory, food costs, and procurement of supplies. ...

Posted

5 days ago

MARTINO AGENCY

SGD7,000 - SGD7,000 Per Month

Singapore

· Respond to customer service issues in a timely manner.
· Create effective customer service procedures, policies, and standards.
· Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...

Posted

6 days ago

MARTINO AGENCY

SGD3,000 - SGD3,000 Per Month

Singapore

· Responding to customer service issues in a timely manner.
· Creating effective customer service procedures, policies, and standards.
· Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...

Posted

6 days ago

RMR INTERNATIONAL PRIVATE LIMITED

SGD3,500 - SGD3,500 Per Month

Singapore

Plan menus in coordination with chefs and monitor portion control and food presentation.
Ensure compliance with SFA, NEA, and liquor licensing regulations.
Manage inventory, food costs, and procurement of supplies. ...

Posted

6 days ago

ZENOVA STEEL PTE. LTD.

SGD5,000 - SGD5,000 Per Month

Singapore

Maintain an organized and efficient filing and database system for customer records and service documentation.
Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.
Provide insights into customer trends, operational challenges, and improvement opportunities.

Posted

9 days ago

TOP ONE SERVICE PTE. LTD.

SGD3,300 - SGD3,300 Per Month

Singapore

Posted

9 days ago

MARTINO AGENCY

SGD6,000 - SGD6,000 Per Month

Customer service manager Customer service manager

Singapore

· Train, mentor, and develop customer support representatives.
· Handle customer escalations and complex service issues.
· Develop and implement customer service policies and best practices. ...

Posted

9 days ago

XIAO MAI

SGD8,000 - SGD8,000 Per Month

Singapore

Posted

9 days ago

NCS

Undisclosed