300+ Customer Care Manager Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer care manager"
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Job "customer care manager"
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Undisclosed
Kowloon Bay
- Review and optimize customer service processes regularly to enhance efficiency;
- Collect and analyze customer feedback, prepare reports, and propose improvement strategies.
- Minimum 3 years of experience in customer service or relationship management, with proven complaint-handling experience; ...
Posted
2 days ago
Undisclosed
WFH
United States
- One-liner: Sunny Health & Fitness is seeking a Customer Service Manager who will be responsible for the continuous improvement of practices and leading the delivery of best customer service.
- Salary: $20/hr - $50/hr
- Why Join Us: ...
Posted
18 days ago
Undisclosed
Hulu Kelang
- To ensure Customer Services team are able to process domestic, inter-company orders and export orders efficiently and effectively.
- Arrange internal and external training to enhance Customer Service team members knowledge and exposures.
- To resolve escalated cases/incidents for a win-win solution under the guideline of Supply Chain Senior Manager on timely manner. ...
Posted
16 days ago
TALENT TRADER GROUP PTE. LTD.
SGD5,000 - SGD5,000 Per Month
Singapore
- Monitor service performance against SLAs and KPIs, escalating issues where necessary
- Handle complex customer escalations and operational challenges
- Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution ...
Posted
12 days ago
MYR6,000 - MYR8,000 Per Month
- Ensure accuracy and compliance of sales, delivery, and export documentation in SAP, adhering to ISO, OHSAS, and regulatory requirements.
- Drive continuous improvement initiatives using data analysis, SAP reporting, and KPIs.
- Act as a key liaison between Customer Service, PMC, Production, Sales, QAQC, Warehouse, and Logistics. ...
Posted
24 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Plan menus in coordination with chefs and monitor portion control and food presentation.
- Ensure compliance with SFA, NEA, and liquor licensing regulations.
- Manage inventory, food costs, and procurement of supplies. ...
Posted
25 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Manage and align customer expectations with internal operational capabilities
- Liaise with overseas offices and agents on shipment coordination and updates
- Support Sales activities including client engagement, pricing support, and business development ...
Posted
5 days ago
Undisclosed
Singapore
- Monitor and liaise closely with Operations Team on execution of jobs received
- Monitor job and provide timely updates for shipment, including updating container details into system
- Advise customers on delivery schedule and inventory ...
Posted
2 days ago
Undisclosed
- Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
- Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
- Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
15 hours ago
SGD7,000 - SGD7,000 Per Month
Singapore
- · Respond to customer service issues in a timely manner.
- · Create effective customer service procedures, policies, and standards.
- · Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis. ...
Posted
25 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- · Responding to customer service issues in a timely manner.
- · Creating effective customer service procedures, policies, and standards.
- · Developing customer satisfaction goals and coordinating with the team tomeet them on a steady basis. ...
Posted
a month ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Plan menus in coordination with chefs and monitor portion control and food presentation.
- Ensure compliance with SFA, NEA, and liquor licensing regulations.
- Manage inventory, food costs, and procurement of supplies. ...
Posted
a month ago
Undisclosed
Singapore
- Resolve customer issues efficiently and effectively.
- Lead and coach customer-facing personnel to improve customer interactions.
- Collaborate across all functions and departments to ensure cohesive service delivery. ...
Posted
22 days ago
Undisclosed
Singapore
- Analyze inquiry trends and develop improvement initiatives for each market.
- Manage escalations and handle high-impact customer issues at the regional level.
- Warranty & Return Operations Management ...
Posted
22 days ago
THE SUPREME HR ADVISORY PTE. LTD.
SGD5,000 - SGD5,000 Per Month
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
13 days ago
TALENT TRADER GROUP PTE. LTD.
SGD5,000 - SGD5,000 Per Month
Singapore
- Monitor service performance against SLAs and KPIs, escalating issues where necessary
- Handle complex customer escalations and operational challenges
- Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution ...
Posted
19 days ago
Agensi Pekerjaan Talent Recruit Sdn Bhd
Customer Support Manager (Electronic - Manufacturing) Customer Support Manager (Electronic - Manufacturing)
THE SUPREME HR ADVISORY PTE. LTD.
SGD6,500 - SGD6,500 Per Month
Singapore
- Lead, manage and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.
- Ensure good customer service through professional and timely handling of customers' enquiries, orders, quotations, service requests, concerns and escalations.
- Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management. ...
Posted
20 days ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Working location : Tuas (Transport Provided)
- Working days : Monday to Friday
- Working hours : 8am to 5pm ...
Posted
3 days ago
Undisclosed
- Permanent
- Lead and manage customer service and operations teams, including Team Leads and frontline staff.
- Oversee service delivery performance, ensuring KPI and SLA targets are consistently met. ...
Posted
16 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Maintain an organized and efficient filing and database system for customer records and service documentation.
- Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.
- Provide insights into customer trends, operational challenges, and improvement opportunities.
Posted
a month ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Working location: Changi
- Working Days: Monday – Friday
- Working Hours: 9am – 6pm ...
Posted
10 days ago
SGD6,000 - SGD6,000 Per Month
Singapore
- · Train, mentor, and develop customer support representatives.
- · Handle customer escalations and complex service issues.
- · Develop and implement customer service policies and best practices. ...
Posted
a month ago
SGD3,800 - SGD3,800 Per Month
Singapore
- Working location : Tuas (Transport Provided)
- Working days : Monday to Friday
- Working hours : 8am to 5pm ...
Posted
10 days ago
Undisclosed
Singapore
- Track and drive activities to achieve financial KPIs.
- Oversee onboarding, adoption, and retention strategies for key accounts.
- Build executive-level relationships with clients to ensure long-term success. ...
Posted
a month ago
Undisclosed
Singapore
- Track and drive activities to achieve financial KPIs.
- Oversee onboarding, adoption, and retention strategies for key accounts.
- Build executive-level relationships with clients to ensure long-term success. ...
Posted
a month ago
Undisclosed
Singapore
- Track and drive activities to achieve financial KPIs.
- Oversee onboarding, adoption, and retention strategies for key accounts.
- Build executive-level relationships with clients to ensure long-term success. ...
Posted
a month ago
SGD3,300 - SGD3,300 Per Month
Singapore
- • Identifies customer service trends and determines system improvements.
- • Retail working hours.
- Job Requirement: ...
Posted
a month ago
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