Display bakery items and products on shelves and counters to attract customers
Collaborate effectively with team members to achieve common goals, including assisting with stocktaking, inventory management, and daily store operations.
Handle customer complaints and resolve issues promptly and professionally, escalating complex situations to the supervisor when necessary
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Prepare and process shipping documentation, including House Air Waybill (HAWB), Master Air Waybill (MAWB), Commercial Invoice, Packing List, Manifests, Shipping Instructions, and other import/export related documents.
Coordinate customs clearance and ensure compliance with import and export regulations.
Monitor shipment status, flight schedules, ETA/ETD, and provide timely updates to customers.
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To circulate HMSB information to all related member
To assist in the inventory control and storage activities such as plan service parts order, checking inventory level, update record, prepare report required by the principal and filing
Responsible for receiving and storage operation as well as ensuring integrity of stock inventory
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Ensure all customers’ voice is promptly reported to dealer management
Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through CRM System
Ensure customer database is updated in timely manner and protected at all times through constant monitoring
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Maintain and organize documentation for contracts, tenders, and quotations, ensuring internal teams have access to up-to-date information and supporting smooth workflow coordination.
Build and maintain proactive communication with clients, ensuring their requirements are understood, queries are addressed, and service continuity is maintained.
Assist in identifying potential business opportunities from client interactions and tender participation, supporting the growth of revenue streams.
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Construction Management
Project Management
Site Supervision
Quality Control
Team Leadership
Budget Management
Safety Regulations
Blueprint Reading
Problem-Solving
Client Communication