Community Engagement: Manage social media interactions, respond to customer enquiries and feedback, and turn audience insights into relevant content ideas.
Trend & Platform Research: Stay updated on digital trends, emerging technologies, and new social platforms to develop fresh ideas that increase engagement and traffic.
Brand Consistency: Ensure all content maintains a consistent brand voice, visual identity, and alignment with company products, services, and marketing direction.
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Collaborate with the marketing team to plan and coordinate live stream schedules, promotional campaigns, and product launches, ensuring alignment with overall marketing objectives.
Leverage knowledge of embroidery services, uniform tailoring, and T-shirt sublimation to effectively showcase product features and customization options during live sessions.
Analyze live stream performance metrics, including viewership, engagement rates, and conversion rates, to identify areas for improvement and optimize future content.
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• Ensuring purchasing is always in accordance with Sodexo policy and practicing accurate and safe stock control. • Having a working knowledge of all Sodexo quality manuals and implementing all policies and procedures as per contract requirements.
• Reporting to the Operations Manager when and as required to do so for the effective overall management of the site.
• Completing and remitting any weekly or monthly reporting as required by Sodexo in an accurate and timely fashion.
customer service
communication skills
attention to detail
multitasking
problem-solving
espresso-based brewing
manual brewing
food hygiene
food safety
latte art
Gather and repost customer feedback from live sessions to help the team improve future content and product offerings.
Stay updated on current market trends, competitors’ strategies, and popular content formats to enhance live performance.
Responsible for hosting live stream including but not limited to Tiktok, Shopee and Lazada, managing live streaming and monitoring its effectiveness.
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Cost Estimation
Contract Administration
Risk Management
Procurement
Negotiation
Value Engineering
Project Management
Building Regulations
Claims Management
Construction Law
Sales Management
Client Relationship
Lead Generation
Negotiation Skills
Communication Skills
Market Research
Closing Deals
Product Knowledge
Presentation Skills
CRM Software
Business Development
Sales Strategy