Interact with clients in a friendly and professional manner, assist them in verifying the package count and external condition, and ensure the completion and return of electronic or paper Proof of Delivery (POD).
Record and report any exceptions encountered during transit (e.g., traffic controls, vehicle breakdowns, last-minute client changes) and promptly communicate with the dispatch or customer service team.
Comply with Malaysian traffic laws and company vehicle management policies. Maintain a clean driving record with zero violations or cargo damage.
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Adjust travel routes as needed to avoid traffic congestion or road construction.
Arrive at locations punctually and prepared as directed by the employer.
Maintain the vehicle by performing regular washing, cleaning, monthly servicing, and ensuring all inspections (PUSPAKOM), road tax, and insurance are up to date.
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