1,500+ Call Center Agent Jobs in Kuala Lumpur - October 2026 - High Salaries
Showing 1,588 jobs results for
"call center agent"
in Kuala Lumpur
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Escalate cases when further assistance is needed
- Record interactions and follow up on outstanding matters
- Handle customer calls and email enquiries ...
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Posted
13 hours ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Process orders, forms, applications, and requests.
- Maintain customer records and update account information.
- Escalate complex issues to the appropriate department. ...
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Posted
a day ago
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or Master’s Degree in any field.
- Experience in Customer Service/ Call Centre would be an added advantage.
- Fresh Graduates encourage to apply. ...
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Posted
2 days ago
MYR3,100 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Work closely with the team to meet KPI targets and Service Level Agreements (SLA)
- Handle inbound and outbound calls as well as online chats for customer enquiries, complaints and feedback
- Provide accurate information and exceed customer expectations in every interaction ...
Posted
3 days ago
MYR5,500 - MYR6,500 Per Month
Near Train Station
- Liaise with internal teams, including Finance, Operations and other relevant departments, to ensure timely resolution.
- Monitor service quality and ensure compliance with established service standards, KPIs and SLAs.
- Conduct quality assurance reviews and provide constructive feedback to improve customer service performance. ...
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Posted
12 hours ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Engage and going extra mile to satisfy customer’s needs to build customer loyalty.
- Maintain records of all conversations in the call center database in a comprehensive manner for use of analysis and reporting.
- Follow communication procedures, guidelines and policies. ...
Be an early applicant!
Posted
a day ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Engage and going extra mile to satisfy customer’s needs to build customer loyalty.
- Maintain records of all conversations in the call center database in a comprehensive manner for use of analysis and reporting.
- Follow communication procedures, guidelines and policies. ...
Be an early applicant!
Posted
a day ago
Up to MYR1,000 Per Month
Near Train Station
- Follow up on customer enquiries and issues with the relevant internal team.
- Maintain accurate records of customer enquiries and feedback when required.
- Support TikTok campaigns and customer service activities during the Hari Raya period. ...
Be an early applicant!
Posted
13 hours ago
MYR2,300 - MYR3,000 Per Month
Near Train Station
- Engage and going extra mile to satisfy customer’s needs to build customer loyalty.
- Maintain records of all conversations in the call center database in a comprehensive manner for use of analysis and reporting.
- Follow communication procedures, guidelines and policies. ...
Be an early applicant!
Posted
a day ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure KPIs are met in accordance with company guidelines and standards
- Identify and address existing and potential obstacles and gaps within the Customer Service (CS) team
- Manage team performance, including handling underperformers and outliers through performance improvement plans ...
Posted
11 days ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
23 days ago
Customer Service (5-day Work Week) – Mandarin Speaker
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Manage stocks.
- Handling customer replies from Whatsapp, Live Chat, Social Media.
- Solving customer queries. ...
Posted
9 days ago
MYR2,200 - MYR3,000 Per Month
+Additional Compensation
KL City, WP Kuala Lumpur
Near Train Station
- Distribute product samples, brochures, flyers
- Identify interest and understand customer needs and requirements
- Set up booths or promotional stands and stock products ...
Posted
2 days ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Displaying a high level of quality and professionalism when dealing with customers.
- Assigns or acts on any required customer follow-up in accordance with Call Centre guidelines.
- Educates the customer about the Bank’s products and services and directs them toward available resources for self-help. ...
Posted
a month ago
MYR2,600 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- To service and assist customers in solving problems by providing the right solution
- To attend/answer inbound calls from customers and identify their concerns on
- Registration on Card ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues. ...
Posted
10 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up with customers and assist them throughout the ordering process.
- Prepare quotations and basic order details.
- Coordinate with the Sales and Production teams when necessary. ...
Posted
7 days ago
MYR3,000 - MYR3,500 Per Month
KL City, Selangor
Near Train Station
- Troubleshoot customer problems, offering effective solutions and escalating complex issues to senior team members when necessary.
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
- Follow up with customers to ensure their issues have been resolved and that they are satisfied with the service provided. ...
Posted
7 days ago
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
11 days ago
MYR3,000 - MYR4,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- * Resolve customer issues professionally and efficiently.
- * Maintain good relationships with customers.
- * Record and update customer information and enquiries accurately. ...
Posted
20 days ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Manage chiropractors’ and physiotherapists’ appointment schedules
- Coordinate appointments efficiently to maintain smooth patient flow
- Follow up with patients regarding appointments when required ...
Posted
7 days ago
MYR2,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Support sales activities and work towards achieving individual and team sales targets.
- Prepare and follow up on customer orders and enquiries.
- Coordinate with internal teams to ensure smooth customer service and sales operations. ...
Posted
17 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Issue Letter of Guarantee (LOG) to medical providers in compliance with policy terms, limits and internal procedures
- Handle prior approval processes and assist members in understanding their benefit entitlements
- Coordinate with the medical team for emergency cases and complex approvals ...
Posted
9 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Compile and summarize user feedback and issues, coordinate with relevant departments for resolution, and ensure all customer issues are followed up and fully resolved.
- Regularly organize, analyze, and summarize user feedback data, prepare performance reports, recommend product improvements, and provide insights to support business decision-making.
- Ensure compliance with the Customer Service Department's work policies, service standards, operating procedures, code of conduct, and other relevant requirements. ...
Posted
17 days ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Take orders and process cash, card and electronic payments accurately using the outlet’s POS system.
- Check receipts, reconcile the cash drawer and maintain accurate transaction records, administrative paperwork and shift handovers.
- Assist customers with enquiries, coordinate with the service team and keep the counter clean and organised.
Posted
9 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain accurate customer records.
- Coordinate with internal teams to address customer concerns.
- Ensure a positive customer experience. ...
Posted
21 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Resolve customer technical issues in a timely & professional manner
- Data collect/analysing
Posted
24 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Keep detailed, precise records of customer interactions, manage customer accounts, and update information seamlessly in our CRM system.
- Identify complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
- Gather and share valuable customer feedback with management to help enhance our services and overall customer experience. ...
Posted
21 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Assist in overseeing the daily operations of the Distributor Center.
- Assist in maintaining general upkeep, cleanliness, and operational readiness of the center.
- Conduct regular inspections and report issues promptly. ...
Posted
24 days ago