1,600+ Call Center Agent Jobs in Kuala Lumpur - October 2026 - High Salaries

Showing 1,643 jobs results for "call center agent" in Kuala Lumpur
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KL City

  • Supplier Coordination:
  • Data Analysis:
  • Administrative Support: ...
Posted
5 days ago

KL City

  • Development of communication, problem-solving, and business skills
  • Clear pathway to full-time employment
  • Assist in the planning and execution of wellness programs ...
Posted
6 days ago

KL City

  • Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
  • Support customer inquiries via chat/email/comments in a professional and timely manner
  • Coordinate with operations, drivers, and partners to ensure smooth service delivery ...
Posted
7 days ago

KL City

  • Design, write, and deploy natural language workflows that raise resolution rates while holding our standards for tone, accuracy and compliance.
  • Tune guardrails, business contexts, and escalation logic so the agent knows both what to do and when to stop.
  • Test rigorously before production — simulation runs, scenario testing, staged rollout, and a rollback plan that actually works. ...
Posted
8 days ago

KL City

  • If you are interested in both accounting and working with data, this is an opportunity to develop practical skills beyond what you learn in the classroom.
Posted
11 days ago

Virtuos Kuala Lumpur

KL City

  • Help investigate and troubleshoot technical issues by gathering information, testing potential solutions, documenting findings, and escalating issues when appropriate.
  • Assist with employee onboarding and offboarding activities, including device preparation, account setup, access changes, equipment collection, and checklist completion.
  • Record support requests, actions taken, resolutions, and follow-up items accurately in the appropriate ticketing system. ...
Posted
11 days ago

KL City

  • Design and enable conceptual architecture and technical solutions
  • Liaise effectively between customers, IT staff, and business partners to ensure high-quality and timely resolution of customer issues
  • Use key performance indicators (KPIs) to measure and test the quality of projects ...
Posted
11 days ago

KL City

  • Work with DevOps practices to streamline development and deployment
  • Manage and support ALDON for software deployment automation on AS400
  • Troubleshoot technical issues and perform root cause analysis ...
Posted
13 days ago

KL City

  • Analyze application landscape to design interfaces to SAP solution
  • Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
  • Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover. ...
Posted
13 days ago

KL City

  • Monitor and evaluate the Net Promoter Score (NPS) to gauge long-term brand advocacy and identify the primary drivers behind customer loyalty.
  • Analyze Customer Satisfaction (CSAT) metrics across multiple touchpoints to measure immediate happiness with specific products, services, or interactions.
  • Track and interpret the Customer Effort Score (CES) to pinpoint friction in the customer journey and provide recommendations for a more effortless user experience. ...
Posted
13 days ago

KL City

  • Provide support in monitoring the ongoing ACMV upgrading works and Lift Replacement Projects (OTIS & KONE).
  • Assist in recording maintenance activities, inspection findings, equipment readings and work progress.
  • Assist in following up on maintenance requests, defects and corrective works. ...
Posted
14 days ago

LFAI Academy

KL City

Posted
a month ago

KL City

  • Conduct induction, onboarding, and refresher training programs.
  • Deliver training according to approved training plans and materials.
  • Ensure consistent learning experiences across all employees. ...
Posted
23 days ago

KL City

Posted
24 days ago

KL City

  • Monitor student attendance, academic performance and overall progress
  • Manage the complete student internship process, from orientation and placement preparation through to completion
  • Identify and secure suitable internship placements with hotels, resorts, restaurants and other hospitality organisations ...
Posted
24 days ago

KL City

  • Drive discussion with client business during blueprint phase to gather requirements, solution design sign off, demo of configured solution, final UAT sign off
  • Maintain skills in SAP FI applications process design and configuration
  • SAP FI application design, development, integration, testing, deployment and technical architecture. ...
Posted
17 days ago

KL City

  • Gather and analyse business requirements and contribute to solution design and functional specifications.
  • Configure and maintain SAP FICO processes based on business and project requirements.
  • Support key financial processes including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA), Bank Accounting, and Controlling (CO). ...
Posted
24 days ago

Brilionjaya Sdn Bhd (Kosa Coffee Malaysia)

KL City

  • Prepare files for print and digital distribution
  • Fresh graduate / final-year student in Graphic Design or related field
  • Strong portfolio demonstrating creativity, typography, and branding ...
Posted
17 days ago

KL City

  • Taking ownership of weekly, monthly, and quarterly deliverables for internal and external stakeholders, ensuring the quality of outputs are in line with the agreed SLA’s.
  • You will be responsible for managing and developing employees within the department. This includes ensuring that employees are clear about expected standards of performance, motivated, and professionally developed.
  • The development, monitoring and review of policies, processes, and procedures, including further development ensuring activities are delivered consistently within agreed timelines. ...
Posted
6 days ago

KL City

  • To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
  • To maintain documentation according to firm standards, best practices, and standard operating procedures
  • To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client’s IT policies that applies. ...
Posted
18 days ago

KL City

  • Prepare tender documentation and commercial deliverables for CSA trade packages.
  • Manage tender processes including pre‑qualification, tender analysis, evaluation, and recommendations.
  • Manage change control processes, including variation assessments and cost impact analysis. ...
Posted
25 days ago

KL City

  • Are you an experienced AS/400 Developer with a passion for core banking systems? We're seeking a skilled professional with strong domain expertise in Payments and Loans to develop, enhance, and support critical banking applications on IBM I (AS/400). This onsite contract role places you at the heart of the finance sector, working on systems that power everyday banking operations, with exposure to Silverlake Core Banking considered a strong advantage.
  • What You'll Do
  • • Develop and maintain applications using RPG/RPGLE, CL, SQLRPGLE, and DB2/400 ...
Posted
25 days ago

KL City

  • Support integration with other SAP modules such as SD, MM, and PP.
  • Prepare functional specifications, validate technical developments, and coordinate with ABAP and BASIS teams.
  • Conduct system testing, user acceptance testing, data migration validation, and end-user training. ...
Posted
25 days ago

KL City

  • Equipment inventory – requisition for purchase and monitoring of FTDS asset movements e.g. HDDs internal and external, USB thumb drives, laptops, imaging equipment, etc.
  • Filing/archiving – maintaining a list of documents to be and have already been archived in the warehouse.
  • Help in fieldwork activity (if needed) – email reading and deciphering audio clips, as and when required ...
Posted
25 days ago

KL City

  • Experience with system integration, APIs, MQ, and batch processing.
  • Good understanding of SDLC and production support.
  • Experience with Core Banking. ...
Posted
25 days ago

KL City

  • Document, resolve and escalate issues
  • Perform data migration tasks
  • Develop Functional Specifications for FRICEW development ...
Posted
10 days ago

KL City

  • Establish and manage strategic partnerships and joint ventures.
  • Evaluate potential acquisitions, investments and education-sector opportunities.
  • Ensure that expansion is undertaken without compromising academic quality, school culture or financial sustainability. ...
Posted
20 days ago

KL City

  • Assist in coordinating client meetings, networking events, exhibitions, conferences, and other business development activities.
  • Collaborate with the Marketing team to develop business development collateral, company profiles, project profiles, and presentation materials.
  • Organize, maintain, and update business development databases, CRM records, and market intelligence information. ...
Posted
20 days ago

KL City

  • Prepare comprehensive training materials, conduct end-user training sessions, and provide post-go-live support to resolve system tickets efficiently
  • Collaborate with cross-functional teams to ensure seamless integration of FI modules with Materials Management (MM) and Sales and Distribution (SD) modules
  • Bachelor's degree in Finance, Accounting, Information Technology, or related field, or equivalent professional experience ...
Posted
21 days ago

KL City

  • Design, write, and deploy natural language workflows that raise resolution rates while holding our standards for tone, accuracy and compliance.
  • Tune guardrails, business contexts, and escalation logic so the agent knows both what to do and when to stop.
  • Test rigorously before production — simulation runs, scenario testing, staged rollout, and a rollback plan that actually works. ...
Posted
21 days ago