Assist in ensuring solutions are suitable for production through adherence to governance, policy, and best practices.
Analyze system performance data (uptime, incidents, and ticket volume) to identify trends, forecast demand, and provide insights for capacity planning and monitoring improvements.
Apply GenAI to develop and document prompt strategies for analysis, ensuring knowledge transfer to BAU for ongoing use.
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Monitoring solution stability and feedback during hypercare
ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.
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Support the setup and operational readiness of new businesses and retail locations, including timeline tracking, issue escalation, stakeholder coordination, and execution monitoring.
Support commercial evaluations and business case analyses, including financial modelling, project economics, expansion feasibility assessments, and performance tracking to support strategic decision-making.
Prepare management reports, project updates, presentation materials, and strategic recommendations for senior management and key stakeholders.
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Bachelor’s degree in the field of Information Technology, Business Administration and 2 years of relevant professional experience; Master’s degree is a plus
Ability for interdisciplinary teamwork and project management capabilities
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Target Achievement: Consistently meet or exceed monthly individual sales targets and performance KPIs.
Compliance: Ensure all sales activities and loan documentations comply strictly with banking regulations, legal frameworks, and company internal policies.