For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
Accurately complete all required delivery and pickup documentation, such as bills of lading, manifests, and delivery receipts, ensuring all information is precise and legible.
Meticulous, detail-oriented, and strong in maintaining quality standards and principles. Familiar with factory quality control practices and processes. Candidates with experience in new energy automotive components or precision component quality control will have an added advantage.