Execute effective sales campaigns and promotional activities to maximize outlet participation, revenue growth, and market opportunities.
Lead, coach, and motivate outlet teams to achieve business objectives while developing a high-performance and customer-focused culture.
Deliver an excellent customer experience by maintaining high service standards, resolving customer issues effectively, strengthening customer loyalty, and using customer insights to improve products and services.
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Execute effective sales campaigns and promotional activities to maximize outlet participation, revenue growth, and market opportunities.
Lead, coach, and motivate outlet teams to achieve business objectives while developing a high-performance and customer-focused culture.
Deliver an excellent customer experience by maintaining high service standards, resolving customer issues effectively, strengthening customer loyalty, and using customer insights to improve products and services.
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To manage the sales pipeline and forecast accurately, providing regular updates and reports to the management / director.
To coordinate with internal departments, including calibration services, operations, and customer support, to ensure seamless delivery and fulfillment of customer requirements.
To participate in industry events, trade shows, conferences, and networking activities to build brand awareness and generate leads.
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Stakeholder Communication: Facilitate meetings with project stakeholders to gather requirements and provide updates on project progress.
Progress Monitoring: Monitor project progress and track key performance indicators to ensure alignment with objectives. Documentation: Assist in preparing project documentation, including status reports, meeting minutes, and technical specifications.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure effective communication and coordination throughout the project lifecycle.
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Sales Strategy
Client Relationship Management
Lead Generation
Negotiation Skills
Product Knowledge
Closing Deals
Communication Skills
Market Research
Presentation Skills
Time Management
Problem Solving
CRM Software
Maintain accurate records and ensure full compliance with LMW (Licensed Manufacturing Warehouse) requirements and Malaysian customs regulations, including duty exemption management and documentation control.
Manage warehouse operations, ensuring high levels of inventory accuracy, efficient storage, and on-time delivery of materials to subcontractors and customers.
Lead supplier audits, evaluations, and requalification activities.
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Document Matching: Collect signed Delivery Orders (DOs) from storekeepers, perform 3-way matching (PR vs. DO vs. Invoice), and route to finance for payment.
Vendor Record Maintenance: Keep supplier lists, price catalogs, and delivery logs systematically updated.
Requisition Processing: Receive Purchase Requisitions (PRs) from site teams and check against material catalog and basic allowances. Initiate comparison pricing among vendors.
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Human Resources Management
Employee Relations
HR Policies and Procedures
Talent Acquisition
Performance Management
Compensation and Benefits
HRIS (Human Resources Information System)
Labor Law Compliance
Onboarding
Conduct full-cycle recruitment for warehouse operators and office staff, including job ad publishing, resume screening and interview coordination.
Liaise with manpower agents and manage shift scheduling for warehouse employees.
Complete full employee onboarding procedures: draft employment contracts, collect staff documentation, and submit EPF, SOCSO and EIS registrations to relevant government authorities.
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