Provide administrative support to business units and management as required.
Oversee the maintenance, cleanliness, security, and functionality of all company offices and branch facilities.
Conduct regular site visits to branches to assess facility conditions, housekeeping standards, staff amenities, safety compliance, and operational readiness.
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Operational Excellence & Quality Assurance- Drive efficient processes while maintaining high standards of quality and service delivery.- Oversee operational checks and readiness reviews before launches and implementation.- Identify and implement improvements to workflows and operational processes.- Maintain accurate project records and trackers for reporting, governance and audit purposes.
Stakeholder Management, Governance & Risk- Build and maintain strong relationships with internal teams, clients, agencies, vendors, partners and key stakeholders.- Lead stakeholder engagement and ensure timely resolution of project and operational matters.- Ensure projects comply with Group policies, SOPs, authority limits and regulatory requirements.- Ensure required approvals and documentation are in place before project implementation.- Identify and manage operational, commercial and reputational risks, escalating significant matters to Management when required.- Maintain accurate records and reporting to support governance and audit requirements.
Revenue & Financial Performance- Drive and support revenue growth across radio, digital, content, events, sponsorships, advertising and partnerships.- Support Rakita’s P&L through revenue performance, cost management and profitability.- Support annual budgeting, forecasting and financial planning while maintaining financial discipline.- Monitor financial performance and recommend actions on key variances and trends.
Process Improvement & Cross-Functional Support- Assist in reviewing existing finance, procurement and invoicing workflows to identify administrative gaps, bottlenecks or opportunities for improvement.- Support Finance and Procurement in coordinating information and documentation with other departments where required.- Participate in departmental projects and process improvement initiatives as assigned.- Perform other related duties and assignments that provide relevant exposure to Finance and Procurement operations.
Ready to grow your QS skills in real projects? Join working with us at SVS RENOZ MY SDN BHD, a hands-on renovation and construction team delivering practical, quality builds for residential and light commercial clients across Malaysia.
As a builder-focused QS, you will create clear, scalable cost frameworks and BOQs that help projects start on time and stay within budget. You will work closely with site teams and suppliers to turn designs into reliable prices and smoother project delivery.
Maintain detailed records of customer interactions and transactions in the company's CRM system, ensuring data integrity and confidentiality.
Identify and escalate complex customer issues to the appropriate department or personnel for resolution, following up to ensure customer satisfaction.
Translate documents and communications from English to Mandarin and vice versa as needed to facilitate effective communication with Mandarin-speaking customers and colleagues.
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