Matechem Hiring! Full Time Administration Coordinator in Selangor, Earn up to MYR 2,600 - Ricebowl

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in any field.

Minimum 2 years of working experience as an Administrative Officer, Administrator or similar role.

Proficient in Microsoft Office, including Word, Excel, and PowerPoint.

Able to communicate in Bahasa Malaysia, English, and Mandarin.

Good organizational skills.

Goal-oriented with good knowledge of customer service best practices.

Able to work effectively as part of a team.

Process online, email, and phone sales.

Ensure order and invoice accuracy.

Handle basic customer service functions, including answering questions and responding to enquiries.

Manage and monitor order delivery timeliness.

Compile sales reports and monitor sales activities.

Develop good knowledge of the company's products and service offerings.

Prepare invoices for clients and process payments.

Update databases and customer records.

Communicate customer feedback to the relevant team.

Provide administrative and sales support to sales representatives.

Contribute to maintaining high-quality customer service and achieving sales targets.

Perform document filing and maintain proper records.

Assist with other ad hoc tasks and duties assigned by the supervisor.

Follow up with customers on outstanding payments, coordinate payment collection, and maintain accurate payment records.