Handle stakeholder communication by resolving internal and external queries and coordinating with cross-functional teams.
Support operational excellence through system troubleshooting, process improvements, training, and participation in projects, system integration, and UAT.
A degree in Finance & Accounting, Commerce, or equivalent. Professional qualifications (e.g., ACCA, CPA, MIA) are an advantage.
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Review and ensure alignment of Programme Learning Outcomes (PLOs), Course Learning Outcomes (CLOs), assessment strategies, and teaching methodologies in line with outcome-based education principles.
Work closely with the Quality Assurance Director to implement best practices in programme development, review, and enhancement.
Lead periodic programme reviews and implement continuous quality improvement initiatives.
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Regulatory Compliance: Assist in preparing, reviewing, and auditing documentation for course accreditations and renewals to ensure compliance with regulatory frameworks.
Policy Implementation: Monitor the implementation of internal academic policies, ensuring standards are consistently met across all departments.
Audit Support: Coordinate and assist in internal and external academic audits, data collection, and self-assessment reports.
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To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
Ensure the ownership for all applicable internal controls related to MDM processes.
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Incident Response & Forensics - Lead cloud security incident response, including investigation, containment, recovery, and root cause analysis for cloud-related security events.
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checking, verifying and processing invoices; preparing payments for signatures; analyzing discrepancies and unpaid invoices; and processing time sheets.
General support functions
handling entries for AP, AR, and GL; preparing bank reconciliation reports; assisting in month-end reporting procedures; utilising accounting data to resolve accounting problems and discrepancies; tracking and auditing petty cash; assisting with employee expense reports; filing and general administrative tasks; and liaising with other departments / customers / vendors.
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