Office Maintenance: Coordinate with service providers (cleaners, building management, maintenance technicians) to ensure the workplace environment is safe, clean, and functional.
Meeting Coordination: Schedule meetings, manage conference room bookings, prepare meeting materials, and record minutes where necessary.
Account Administration: Handle the processing and timely payment of office utility bills (electricity, water, etc.) and manage overall office-related expenses. Ensure all financial documentation is processed accurately and in accordance with budget guidelines.
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Handling and prepare Auto-Debit form for clients as per needed based on management/sales personnel request
Day-to-day finance operations like General Ledger, Account Payable & Account Receivables functions.
Implementing the Standard Operating Procedure (Quotation, Purchase Order, Invoice, Delivery Order, Serial No traceability) to ensure Good Distribution Practice for Medical Device (GDPMD) well implemented.
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Attend to member, athlete, and public enquiries efficiently across all channels, including face-to-face, phone, email, WhatsApp, and online platforms
Identify and assess members' and clients' needs to achieve higher satisfaction and provide a smooth experience; build sustainable relationships of trust through open, professional communication
Log, track, and escalate member complaints or feedback, providing appropriate solutions and following up to ensure resolution
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We are seeking a motivated and experienced Collection Officer to join our team at Capbay. As a Collection Officer, you will play a crucial role in our collections department, responsible for recovering outstanding payments and maintaining strong relationships with our clients and paymasters.