To perform any other duties that may be assigned from time to time by the Management.
To administer the daily operations of the Management Office.a) to provide overall office administration support to the management office, which includes filing, typing, faxing, photocopying, etc.b) to co-ordinate maintenance of office equipment.c) to co-ordinate office supplies such as stationery, manual receipt books, etc.d) to co-ordinate orders of maintenance materials and supplies and to carry out stock control.
To perform dedicated customer service functions by handling all aspects ofcomplaints/enquiries from owners/tenants.a) to fill up the General Complaints Form (GCF) as and when there is a complaint made.b) to direct the GCF to the respective person-in-charge i.e. Township AM/Building Executive/Building Supervisor/Electrician/Technician, etc. for their immediate action.c) to monitor and co-ordinate all enquiries/complaints to ensure that complainantsare informed of the status of their complaint.
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Perform data entry tasks, including updating client information, recording treatment details, and managing inventory records.
Provide administrative support to the veterinary team, including preparing documents, managing correspondence, and assisting with other clerical tasks as needed.
Handle billing and payment processing, including generating invoices, collecting payments, and managing accounts receivable.
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Communicate with suppliers and relevant stakeholders to obtain missing information, clarify incomplete or unclear submissions, and confirm updates when required.
Identify data discrepancies, seek clarification where necessary and escalate unresolved issues to the supervisor in a timely manner while supporting the resolution process.
Identify and highlight recurring issues or gaps in requests and support improvements to enhance data accuracy and process efficiency.
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• Prepare and send attendance reports and collect student testimonials.
• Execute marketing strategies, including promotional communications to parents and potential clients and collet testimonies from the students and parents.
• Attend phone calls, provide detailed information on our packages, and close sales.
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Administration Management
Verbal Communication
Written Communication
Organising
Multitasking
Microsoft Office Suite
Stakeholder Management
Confidentiality
Time Management
+7
Posted
a month ago
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Office Administration
Record Keeping
Scheduling Appointments
Client Communication
Data Entry
Record payments
Sending statements
Attention to Detail
Team Collaboration
Time Management
Document Management