Handle immediate guest inquiries and execute basic service recovery for minor complaints regarding wait times, orders, or seating, escalating complex issues to the Grade N9 Officer.
Conduct daily physical stock counts of raw ingredients, dry store items, beverages, and operating equipment (cutlery, linens, crockery).
Process routine purchase requisitions for standard ingredients and kitchen supplies through authorized vendors based on historical consumption data and minimum stock levels.
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Handle immediate guest inquiries and execute basic service recovery for minor complaints regarding wait times, orders, or seating, escalating complex issues to the Grade N9 Officer.
Conduct daily physical stock counts of raw ingredients, dry store items, beverages, and operating equipment (cutlery, linens, crockery).
Process routine purchase requisitions for standard ingredients and kitchen supplies through authorized vendors based on historical consumption data and minimum stock levels.
...
Operate and maintain backend Point of Sale (POS) and inventory tracking software to process vendor invoices, track consumption patterns, and compile inventory assets.
Administer and enforce all kitchen and storage protocols required to strictly maintain JAKIM Halal certification.
Oversee and audit Hazard Analysis Critical Control Point (HACCP), Ministry of Health (KKM), and local municipal health guidelines across all food handling zones.
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