Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
Proactively communicate shipment status updates, potential delays, and any issues to customers, providing solutions and managing expectations.
Maintain and update customer records and shipment information in the company's system, ensuring data accuracy and completeness for reporting and analysis....
Customer Relationship Management
Problem-Solving
Communication Skills
Product Knowledge
Active Listening
Purchase Order processing and management
Inventory and stock monitoring
Procurement documentation and record keeping
Invoice verification and reconciliation
Data entry and administrative support
Ensure the accurate and timely fulfillment of all customer orders, from picking and packing to shipping, meeting or exceeding e-commerce operational standards.
Implement and enforce strict warehouse safety protocols and procedures to maintain a secure working environment and comply with all relevant regulations.
Continuously analyze and improve warehouse processes and workflows to enhance productivity, reduce operational costs, and improve overall efficiency....
Warehouse Management
Logistics Management
Inventory Control
Stock Management
Order Fulfillment
E-commerce Operations
Team Leadership
Process Improvement
Warehouse Safety
Operations Management
• Valid GDL Malaysian driving licence (Nissan NV200 Van) with a good driving record.
• Comfortable driving and handling local deliveries/collections.
• Physically fit and able to participate in container loading
• Basic computer literacy for inventory and record keeping.
• Careful and accurate when checking goods
• Good communication and interpersonal skills
• Experience in logistics
warehousing
delivery
FMCG/food operations
• Halal-related experience is an advantage but not required
Logistics & 3PL Coordination: Prepare delivery documents, track proof of delivery (POD), update delivery calendars, and coordinate site dispatch with 3PL carriers, warehouses, and project teams.
Invoice Audit & Verification: Perform thorough 3-way checks comparing incoming vendor invoices against Purchase Orders (POs), DOs, and rate cards.
Inventory & Procurement Support: Track stock movement records (inbound/outbound), reconcile DOs against inventory reports, and maintain accurate PO/DO documentation....
Liaise with fleet coordinators to confirm container loading capacities to ensure effective container allocation.
Obtain quotations from freight forwarders and third-party logistics (3PL) providers for comparison and evaluation.
Develop and communicate container collection and transportation schedules including coordination of inter-warehouse transfers and third-party transportation arrangements....
Assist with inventory management tasks, including cycle counts, physical inventories, and data entry to maintain accurate stock levels and identify discrepancies.
Operate warehouse equipment, such as pallet jacks and forklifts (if certified), safely and efficiently to move, load, and unload materials.
Maintain a clean, organized, and safe working environment within the warehouse, adhering to all safety regulations and company policies....
Assist with inventory management tasks, including cycle counts, physical inventories, and data entry to maintain accurate stock levels and identify discrepancies.
Operate warehouse equipment, such as pallet jacks and forklifts (if certified), safely and efficiently to move, load, and unload materials.
Maintain a clean, organized, and safe working environment within the warehouse, adhering to all safety regulations and company policies....
Ensure the accurate and timely fulfillment of all customer orders, from picking and packing to shipping, meeting or exceeding e-commerce operational standards.
Implement and enforce strict warehouse safety protocols and procedures to maintain a secure working environment and comply with all relevant regulations.
Continuously analyze and improve warehouse processes and workflows to enhance productivity, reduce operational costs, and improve overall efficiency....
Warehouse Management
Logistics Management
Inventory Control
Stock Management
Order Fulfillment
E-commerce Operations
Team Leadership
Process Improvement
Warehouse Safety
Operations Management
Customer Relationship Management
Problem-Solving
Communication Skills
Product Knowledge
Active Listening
Purchase Order processing and management
Inventory and stock monitoring
Procurement documentation and record keeping
Invoice verification and reconciliation
Data entry and administrative support
Customer Relationship Management
Problem-Solving
Communication Skills
Product Knowledge
Active Listening
Purchase Order processing and management
Inventory and stock monitoring
Procurement documentation and record keeping
Invoice verification and reconciliation
Data entry and administrative support
Customer Relationship Management
Problem-Solving
Communication Skills
Product Knowledge
Active Listening
Purchase Order processing and management
Inventory and stock monitoring
Procurement documentation and record keeping
Invoice verification and reconciliation
Data entry and administrative support
Customer Relationship Management
Problem-Solving
Communication Skills
Product Knowledge
Active Listening
Purchase Order processing and management
Inventory and stock monitoring
Procurement documentation and record keeping
Invoice verification and reconciliation
Data entry and administrative support
• Valid GDL Malaysian driving licence (Nissan NV200 Van) with a good driving record.
• Comfortable driving and handling local deliveries/collections.
• Physically fit and able to participate in container loading
• Basic computer literacy for inventory and record keeping.
• Careful and accurate when checking goods
• Good communication and interpersonal skills
• Experience in logistics
warehousing
delivery
FMCG/food operations
• Halal-related experience is an advantage but not required
• Valid GDL Malaysian driving licence (Nissan NV200 Van) with a good driving record.
• Comfortable driving and handling local deliveries/collections.
• Physically fit and able to participate in container loading
• Basic computer literacy for inventory and record keeping.
• Careful and accurate when checking goods
• Good communication and interpersonal skills
• Experience in logistics
warehousing
delivery
FMCG/food operations
• Halal-related experience is an advantage but not required