Monitor and lead online order fulfillment, inventory, return or exchange issues on the system in a timely manner.
Ensure and maintain an accurate product catalog (pricing, copy, imagery, etc.) on all marketplaces and own website.
Coordinate internal resources and collaborate with other departments such as operations, marketing, merchandising, Distribution center, IT support and other related departments to improve the overall efficiency of the e-commerce business and its performance.
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Prepare detailed reports on buying trends, customer requirements, and profits to provide feedback to the HQ team to enhance product range and services.
Undertake store administration duties such as managing store budgets and updating financial records.