5,000+ Customer Service Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
Showing 23,963 jobs results for
"customer service"
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Follow up with customers to ensure their issues are resolved and they remain satisfied.
- Actively listen to customers’ needs, provide solutions, or escalate to the relevant department when necessary.
- Maintain strong product knowledge to address inquiries effectively. ...
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Posted
13 hours ago
Chat Available
MYR4,500 - MYR4,700 Per Month
Near Train Station
- Handle customer complaints and resolve issues effectively.
- Follow up on customer cases when required.
- Maintain accurate records of customer interactions in the system. ...
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Posted
3 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Participate in improving complaint handling processes, propose product or service workflow enhancements, and reduce complaint escalation rates from the source.
- Handle other team-related matters as assigned.
- Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns. ...
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Posted
12 hours ago
Chat Available
Company Confidential
MYR2,500 - MYR3,000 Per Month
Fresh Graduates
Tebrau, Johor
- General Office Support: Handle day-to-day administrative duties, including mail sorting and providing operational assistance to the team as needed.
- Client Support & Messaging: Respond to client inquiries via incoming phone calls, emails, and messaging platforms (such as WhatsApp) in Mandarin, English, and Malay.
- Data Entry & Record Keeping: Accurately input client details and update internal operational records using Microsoft Excel and Word. ...
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Posted
15 days ago
Chat Available
MYR4,100 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Salary: up to RM 4100 + up to 300 KPI + sales comm
- Requirements
- • SPM with strong BPO experience ...
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Posted
2 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
- Issue of temporary receipt and official receipt and arrange weekly sales collection as per scheduled for CIT purposes (until CDM in place).
- Ensure that all daily sales related documents are properly filed or documented.
- Update daily burial and urn or pedestal installation records, sold out lots and customer database for management review and analysis. ...
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Posted
5 days ago
MYR2,000 - MYR3,000 monthly
Kuala Lumpur International Airport, Selangor
- Prepare sales reports for senior management.
- Keep a meticulous record of shipment information.
- Help manage current customer accounts. ...
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Posted
5 days ago
MYR1,700 - MYR2,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Managing incoming calls and messages, responding promptly, and sending reminder calls or WhatsApp messages one or two days before appointments for confirmation.
- Any other duties assigned by Management from time to time.
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Posted
5 days ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Investigate customer concerns and provide appropriate solutions in a timely manner.
- Follow up on outstanding cases and coordinate with relevant internal departments when required.
- Document customer interactions and case details accurately according to company procedures. ...
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Posted
17 hours ago
Chat Available
MYR3,200 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Enter customer data accurately into CRM systems.
- Maintain confidentiality, integrity, and service quality.
- Provide round‑the‑clock customer service via phone & digital channels. ...
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Posted
10 days ago
Chat Available
MYR3,200 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Enter customer data accurately into CRM systems.
- Maintain confidentiality, integrity, and service quality.
- Provide round‑the‑clock customer service via phone & digital channels. ...
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Posted
10 days ago
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Check HS codes, duties, taxes and permit requirements.
- Provide customers/agents with timely shipment updates and relevant documentation.
- Coordinate with internal operations and forwarding teams for smooth execution. ...
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Posted
14 days ago
Chat Available
MYR2,300 - MYR3,400 Per Month
Fresh Graduates
Near Train Station
- Handle inbound calls for customer enquiries, complaints & feedback
- Provide accurate information and excellent customer service
- Work with team to meet KPI & SLA
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Posted
15 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Puchong, 47180
Near Train Station
- You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
- You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
- You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise. ...
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Posted
10 days ago
Chat Available
MYR2,500 - MYR5,000 Per Month
Near Train Station
- Build strong relationships with active members and loyal customers.
- Support initiatives to attract new community members through campaigns, referrals, and promotions.
- Assist in onboarding new members and creating positive first experiences. ...
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Posted
22 days ago
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Be an early applicant!
Posted
17 days ago
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Be an early applicant!
Posted
17 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Puchong, 47180
Near Train Station
- You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
- You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
- You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise. ...
Be an early applicant!
Posted
17 days ago
Chat Available
Undisclosed
George Town, Pulau Pinang
- Support the Sales PIC for assigned customers.
- Respond promptly to enquiries regarding order status, shipment and billing.
- Build and maintain strong working relationships with customers. ...
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Posted
23 days ago
Chat Available
Undisclosed
George Town, Pulau Pinang
- Support the Sales PIC for assigned customers.
- Respond promptly to enquiries regarding order status, shipment and billing.
- Build and maintain strong working relationships with customers. ...
Be an early applicant!
Posted
23 days ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- -Maintain basic knowledge of client products and/or services.
- -Prepare complete and accurate work including appropriately notating accounts as required
- -Track, document and retrieve information in call tracking database
Be an early applicant!
Posted
10 days ago
Chat Available
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- -Maintain basic knowledge of client products and/or services.
- -Prepare complete and accurate work including appropriately notating accounts as required
- -Track, document and retrieve information in call tracking database
Be an early applicant!
Posted
10 days ago
Chat Available
Up to MYR3,000 Per Month
Near Train Station
- Follow up on customer issues and feedback to ensure they are properly resolved.
- Maintain good customer relationships and improve customer satisfaction.
- Assist the sales team with customer follow-ups and related tasks. ...
Be an early applicant!
Posted
23 days ago
Chat Available
MYR3,200 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Enter customer data accurately into CRM systems.
- Maintain confidentiality, integrity, and service quality.
- Provide round‑the‑clock customer service via phone & digital channels. ...
Be an early applicant!
Posted
24 days ago
Chat Available
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate with team members, supervisors, and cross-functional teams to ensure effective problem-solving and service delivery.
- Follow up with clients to ensure their concerns are addressed and resolved effectively.
- Prioritize and manage customer escalations to ensure high satisfaction levels. ...
Be an early applicant!
Posted
15 days ago
Chat Available
MYR4,500 - MYR5,000 Per Month
Near Train Station
- Record and update customer information and interactions in the system.
- Escalate complex issues to the appropriate department when necessary.
- Follow company policies and service standards to ensure quality customer support. ...
Be an early applicant!
Posted
16 days ago
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
- Identify opportunities to improve operational processes and enhance overall customer experience.
- Perform any other duties and responsibilities assigned by Management from time to time. ...
Be an early applicant!
Posted
17 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Be an early applicant!
Posted
10 days ago
Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Handle customer inquiries, complaints, and follow-ups in a timely manner.
- Maintain accurate records of orders, deliveries, and customer information.
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations. ...
Be an early applicant!
Posted
10 days ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Escalate complex issues to the relevant departments when necessary.
- Ensure all customer interactions are properly documented and updated in the system.
- Meet individual and team performance targets. ...
Be an early applicant!
Posted
17 days ago
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