jobs in True Colour Media Group Sdn Bhd

True Colour Media Group Hiring! Full Time Retail Executive / Retail Experience Executive in Johor, Earn up to MYR 3,500 - Ricebowl

Retail Executive / Retail Experience Executive jobs

Retail Executive / Retail Experience Executive

MYR2,500 - MYR3,500 Per Month
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Posted 15 hours ago • Closing 20 Jul 2026
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Working Location

  • Educity Iskandar Puteri Johor Malaysia 79100

Job Description

Requirements

  • Available to start work between July 2026

  • Full-time role based in a physical experience store

  • Comfortable working 10:00 AM – 8:00 PM

  • One rotational rest day between Monday and Thursday

  • Able to communicate effectively in English and Bahasa Malaysia; Mandarin proficiency is an added advantage

  • Basic proficiency in Microsoft Word, Excel/Google Sheets, and other common office applications

  • Strong interpersonal and customer communication skills

  • Demonstrate clear verbal communication skills with the ability to explain technical product information accurately to customers

  • Strong interest in technology, electronics, portable power solutions, and consumer innovation

  • Ability to conduct product demonstrations and guide customers through hands-on product experiences

  • Willingness to complete product knowledge training and achieve competency standards set by the company

  • Minimum 1 year of experience in retail, customer service, sales, or other customer-facing roles is preferred

  • Demonstrate professionalism, accountability, punctuality, and the ability to work effectively within a team environment

Responsibilities

  • Conduct a minimum of 10 customer product demonstrations per day, subject to store traffic and operational requirements

  • Accurately explain product features, specifications, safety guidelines, and practical applications to customers

  • Maintain a customer satisfaction rating of at least 90% based on customer feedback and internal assessments

  • Provide end-to-end customer assistance throughout the in-store experience, ensuring timely and professional service

  • Assess customer requirements and recommend suitable products and energy solutions based on identified needs

  • Support daily store operations, including inventory checks, merchandising, stock replenishment, and display maintenance

  • Ensure 100% compliance with store cleanliness, visual merchandising, and operational standards during assigned shifts

  • Complete all assigned product training modules and achieve required assessment scores within designated timelines

Benefits

  • Commission-based income
  • Performance Bonus
  • Annual Leave
  • Medical & Hospitalisation Leave
  • EPF, SOCSO & EIS
  • Staff Discount
  • Training Provided

Skills

Customer communication skills Verbal communication skills Product demonstration Customer service Sales

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