Communication Skill
Time Management
Product Knowledge
Presentation Skill
Sales Support
Customer Service
Order Processing
Communication Skills
Problem-solving
Data Entry
Microsoft Office Suite
Sales Administration
a) Degree or diploma in Business Information System / Computer Science/ Information Technology/ (Computer / Telecommunication), or equivalent
b) Minimum 2 years of hands-on Epicor ERP support experience and familiar with Epicor modules such as Purchasing, Inventory, Production, Sales, Finance & Warehouse.
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Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
Strong English Communication
Analytical Thinking
Analytical
Troubleshooting
Problem-solving skills
Solution-oriented mindset
Microsoft Office Applications
Multitask
Self Motivated
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
Time Management
Adaptability
Conflict Resolution
Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Problem Solving
Attention to Detail
Communication
Verbal Communication
Job Requirements & Qualifications:• Education: Minimum Qualification: Diploma in Finance, Accounting, or a related field• Technical Skills: Strong analytical, finance, and accounting skills, alongside direct experience in invoicing processes• Treasury Skills: Basic knowledge of cash flow handling, banking procedures, and bank reconciliations.• Core Competencies: Excellent communication skills, high attention to detail, and strong organizational abilities• 1 Vacancy available
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
MS Office
Indenpendent
Team Player
Positive Attitude