Interpersonal Skills: A genuine aptitude for engaging with individuals and a demonstrated ability to cultivate strong relationships, both internally and externally.
Reliability & Support: Consistent professional conduct and a commitment to providing superior support.
Communication Proficiency: Exceptional verbal and written communication skills.
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Bachelor’s Degree in E-Commerce, Marketing, Business Administration, Digital Marketing, or related field• Minimum 2–5 years working experience in e-commerce or marketplace management• Strong experience handling Shopee, Lazada, Zalora, and website marketplace operations• Good understanding of marketplace algorithms, campaign mechanics, and platform tools• Experience managing online campaigns, flash sales, mega campaigns, and promotional strategies• Strong analytical skills with ability to interpret sales data, traffic performance, and conversion reports• Familiar with seller center operations, product listing optimization, and digital merchandising• Experience in fashion, footwear, handbags, beauty, or lifestyle industry will be an added advantage• Good understanding of online customer behavior and e-commerce trends• Knowledge in digital marketing, online advertising, and marketplace ads management is preferred• Able to coordinate with multiple departments including marketing, warehouse, customer service, and livestream teams• Strong leadership, communication, and problem-solving skills• Able to work in a fast-paced and target-driven environment• Responsible, organized, and able to manage multiple projects simultaneously• Good time management and ability to meet campaign deadlines• Proficient in Microsoft Excel, Google Sheets, and reporting tools• Familiar with e-commerce KPI such as GMV, conversion rate, CTR, ROAS, traffic, and basket size• Ability to monitor competitor trends and propose business growth strategies• Strong attention to detail in pricing, product listings, and operational execution• Able to work during campaign periods, weekends, or extended hours when required by operational needs• Good command of Bahasa Malaysia and English; Mandarin will be an added advantage• Experience managing team members or leading marketplace operations is preferred
Candidate must possess or currently pursue a Bachelor’s Degree in Computer Science, Artificial Intelligence, Data Science, Engineering, Mathematics, Statistics, or equivalent.
Basic understanding of machine learning concepts, data processing, and model training workflows.
Familiar with programming languages such as Python, Java, or Golang.
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An Automation & Logic Master: You have deep, hands-on experience building multi-step automations using Claude and Perplexity, or similar workflow platforms. You don't just use software web interfaces; you understand how systems talk to each other via APIs and webhooks.
A Creative & Technical Hybrid: You easily understand agency culture, social media trends, content pipelines, and marketing intent—but you are equally comfortable reading software documentation, setting up logical conditional rules, handling structured data, or debugging a broken data relay.
Data & System Fluent: You have a natural instinct for organized structures. You are a wizard with structured data environments (Notion databases, Airtable, or advanced Google Sheets) and understand how to cleanly push and pull data across multiple platforms.
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