Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Inventory Management
Order Fulfillment
Stock Control
Loading/Unloading
Teamwork
Time Management
Attention to Detail
Physical Stamina
Forklift Operation
Safety Compliance
Communication Skills
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Ability to work shifts that may include weekends and holidays
Must be able to Meet the physical requirements of this role.
To effectively present information to an internal department, client, management and/or colleagues.
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The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
Training
Inventory Management
Customer Service
Leadership
Communication
Problem Solving
Sales
Time Management
Coaching
Technical Knowledge
Product Knowledge
Retail Management
Team Leadership
Sales Management
Visual Merchandising
Loss Prevention
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.
The Clinic Customer Service is a dual-impact role designed to bridge the gap between digital inquiry and in-clinic excellence. You will serve as the primary point of contact for prospective and existing patients, managing the full lifecycle of the patient journey—from the first "click" or "call" to the professional coordination of their physical visit. Your goal is to convert high-quality leads into loyal patients through medical-grade professionalism, expert product knowledge, and a sophisticated service approach.Requirements • Education & Experience: Minimum 1–2 years in sales, telemarketing, or customer service. Experience in beauty, wellness, or healthcare (specifically aesthetic clinics or chiropractic) is a significant advantage. Fresh graduates with a high aptitude for learning are welcome. • Language Proficiency: Fluent in English, Mandarin, and Bahasa Malaysia. • Soft Skills: Presentable, professional, and a "soft-luxury" communication style. Must be resultsdriven and able to thrive in a fast-paced environment. • Tech Literacy: Proficient in digital communication tools, social media platforms, and basic Microsoft OKice.