Customer Service (Chinese Speaking)
Communication Skills (Chinese & English)
Active Listening
Empathy
Time Management
Mandarin Chinese
Customer Service
Communication Skills
Problem Solving
Good technical knowledge in supported customer specific Hardware and SW environment
Knowledge of customer service principles and practices
Native Speaker quality in Cantonese and Mandarin (Mandatory)
English language skills are additionally implied.
PC literacy
especially usage of Microsoft Office package.
Willingness to work in shift models
based on customer requirements
Industry Knowhow preferred
AutoCAD
Microsoft Office
Microsoft Project
Contract Administration
Cost Estimation
Cost Control
Tender Preparation
Problem Solving
Communication
Attention to Detail
Organizational skills
Communication skills
Administrative skills
Technical skills
Problem-solving skills
Attention to detail
Time management
Teamwork and adaptability
Client Relationship Management
Sales Support
Administrative Support
Communication Skills
Team Collaboration
Problem-Solving
Time Management
Time Management
Time Management
Customer Service
Communication Skills
Problem-Solving
Empathy
Multitasking
Email Support
Social Media Management
Voice Support
Conflict Resolution
Time Management
Laboratory Techniques
Quality Control
Sample Preparation
Data Recording
Equipment Maintenance
Attention to Detail
Problem Solving
Team Collaboration
Safety Procedures
Mandarin Proficiency
Time Management