Create and maintain project schedules, track milestones, and update stakeholders on progress. Use simple trackers and shared tools to keep timelines visible.
Coordinate procurement and materials deliveries with vendors to match installation dates. Verify quantities and quality before site arrival.
Prepare project documentation including work orders, site drawings, and completion certificates. Keep records organised for handover and warranty claims.
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Provide first and second line support for end user devices both onsite and remotely across Microsoft Windows and Mac OS using common remote support tools.
Diagnose and repair hardware faults on laptops, desktops, printers and NAS, including component replacement and preventive checks.
Troubleshoot network problems, configure routers and switches, and coordinate with ISPs to restore connectivity.
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